Are you looking for an entry-level IT support job in Bengaluru? Novel Office is hiring IT Support Executives for candidates with 0–1 year of experience. Freshers are preferred for this opportunity, which involves troubleshooting hardware, software, desktop, and network-related issues.
The listed salary is ₹2.75 lakh to ₹3.75 lakh per annum, and the position is full-time and on-site in Bengaluru. Candidates should be comfortable travelling to different office locations across the city.
Novel Office IT Support Executive Job Overview
| Job Detail | Information |
|---|---|
| Company | Novel Office |
| Job Role | IT Support Executive |
| Qualification | Any Graduate / B.E. / B.Tech; relevant IT or Computer Science background preferred |
| Experience | 0–1 year |
| Eligible Candidates | Freshers preferred |
| Salary | ₹2.75–3.75 LPA |
| Job Location | Bengaluru, Karnataka |
| Work Mode | Work from Office |
| Employment Type | Full-time, Permanent |
| Department | IT & Information Security |
| Travel Requirement | Willingness to travel across Bengaluru |
| Application Link | Apply through Naukri |
Job details are based on the supplied listing and may change. Confirm the latest eligibility and availability on the application page.
About Novel Office
Novel Office is part of the Novel Group and operates in the flexible and serviced office-space sector. The company provides furnished and customizable office spaces for businesses. Its operations include managing office facilities and providing workspace solutions.
Job Responsibilities
Candidates selected for the IT Support Executive role may be responsible for the following activities:
- Technical support: Help users resolve hardware, software, and network problems through phone, email, or in-person support.
- Desktop and laptop troubleshooting: Diagnose and resolve issues involving computers, printers, mobile devices, and other peripherals.
- Network support: Assist with network equipment such as routers, switches, and firewalls.
- System maintenance: Perform routine updates and maintenance to support reliable and secure IT operations.
- Ticket management: Record support requests, track progress, and document resolutions in a ticketing system.
- User assistance: Explain the correct use of IT equipment and software to employees.
- IT inventory: Assist with equipment procurement, inventory tracking, and asset records.
- Team collaboration: Work with other IT team members on support activities and projects.
- Security and compliance: Follow company IT policies and procedures to protect data and systems.
Eligibility Criteria
Applicants should review these requirements before applying:
- Freshers are preferred; candidates with up to one year of experience may be considered.
- An associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field is preferred in the detailed candidate profile.
- The listing’s education section also mentions any graduate and B.E./B.Tech in any specialization. Confirm the accepted degree criteria with the recruiter.
- Basic knowledge of computer hardware, operating systems, software installation, and networking is useful.
- Good communication and problem-solving skills are important.
- Candidates must be willing to travel to different locations across Bengaluru.
- CompTIA A+, Network+, or similar certifications are preferred, not stated as mandatory.
- The listing specifies male candidates only. Applicants should confirm this criterion with the employer before proceeding.
Skills Required for IT Support Executive
Candidates preparing for this role should focus on the following foundational skills:
1. Desktop support: Learn how to troubleshoot slow computers, operating-system errors, software installation problems, and peripheral issues.
2. Hardware troubleshooting: Understand basic computer components, cables, monitors, printers, and common hardware failures.
3. Networking fundamentals: Study IP addresses, DNS, DHCP, routers, switches, Wi-Fi, and basic connectivity troubleshooting.
4. Operating systems: Practise Windows configuration, updates, user accounts, permissions, and common system errors.
5. Ticketing and documentation: Learn to record issues clearly, document troubleshooting steps, and communicate resolutions.
6. Communication: Develop the ability to explain technical solutions clearly to non-technical users.
How to Apply for Novel Office Recruitment 2026
Follow these steps to submit your application:
- Open the official job listing on Naukri using the link below.
- Sign in to your Naukri account or create one if needed.
- Review the latest job description, eligibility criteria, and location requirements.
- Update your resume with relevant IT knowledge, projects, internships, and certifications.
- Submit your application through the job portal if the listing is still accepting applications.
- Check your email and Naukri account for recruiter communication.
Apply here: Click here
Interview Preparation: Sample Questions and Answers
1. What does an IT Support Executive do?
An IT Support Executive helps employees resolve computer, software, hardware, and network issues. The role includes troubleshooting, maintaining IT equipment, documenting incidents, and assisting users.
2. What would you do if a computer does not connect to the internet?
I would check the Wi-Fi or Ethernet connection, verify whether other devices can connect, and inspect the network settings. I would then check the IP configuration and DNS settings, restart the network adapter if appropriate, and escalate the issue if it remains unresolved.
3. What is the difference between a router and a switch?
A router connects different networks and directs traffic between them. A switch connects devices within the same local network and forwards data to the appropriate device.
4. What is DNS?
DNS stands for Domain Name System. It translates domain names, such as example.com, into IP addresses that computers use to locate services on a network.
5. What is a ticketing system?
A ticketing system records technical issues and service requests. It helps the IT team assign tasks, track progress, document resolutions, and maintain a history of support incidents.
6. How would you handle a user who is frustrated by a technical issue?
I would listen carefully, acknowledge the problem, ask relevant questions, and explain the troubleshooting steps clearly. I would work toward a resolution and provide updates if the issue required additional time or escalation.
Frequently Asked Questions (FAQs)
Is Novel Office hiring freshers for IT Support Executive?
Yes. The supplied listing states that freshers are preferred and specifies an experience range of 0–1 year.
What is the salary for this role?
The listing shows a salary range of ₹2.75–3.75 LPA. The final offer may depend on the employer’s terms and the candidate’s profile.
Where is the job located?
The position is based in Bengaluru, Karnataka. Candidates should be willing to travel to different locations across Bengaluru.
Is this a work-from-home job?
No. The supplied listing indicates an on-site role.
Are IT certifications mandatory?
The listing describes certifications such as CompTIA A+ and Network+ as preferred, not mandatory.
What skills should freshers learn before applying?
Focus on Windows troubleshooting, computer hardware, software installation, networking basics, ticket documentation, and communication skills.
How can I apply?
Use the Naukri application link in the job overview or the application section above. Check the listing to confirm that applications are still open.
Final Note
The Novel Office IT Support Executive role may be suitable for candidates looking to start a career in desktop support, IT helpdesk, or basic network support. Before applying, review the latest listing carefully, confirm the degree requirements and travel expectations, and prepare examples of your technical troubleshooting skills.
Disclaimer: This article is for job-information purposes. The employer may update the job details, salary, eligibility, or application status. Please refer to the job portal for the latest information.
