Sutherland is hiring Campus Associates for its FY’27 recruitment drive. This opportunity is open to 2026 graduates from various undergraduate and postgraduate disciplines, including Arts, Science, Commerce, Engineering, Pharmacy, MBA, and MCA.
The role focuses on customer experience, handling customer inquiries, resolving issues through digital communication channels, and meeting customer satisfaction and productivity goals.
Job Overview
| Job Detail | Information |
|---|---|
| Company | Sutherland |
| Job Role | Campus Associate |
| Hiring Drive | FY’27 |
| Qualification | Full-time UG/PG Graduate |
| Eligible Batch | 2026 |
| Experience | Not specified in the supplied listing |
| Location | Hyderabad, Bengaluru and other listed locations |
| Employment Type | Full-Time |
| Work Schedule | 8 hours plus 1-hour break; 5 or 6 days per week |
| Shifts | Flexible shifts, including nights |
| Cab Facility | Available within 25 km of the office |
| Salary | Not disclosed in the supplied listing |
| Apply Link | Apply Online |
Job Description
Campus Associates are responsible for delivering a positive customer experience through calls, emails, chats, or social media. The role involves responding to customer questions, resolving inquiries, and ensuring that concerns are addressed within the required time.
Candidates are expected to meet monthly customer satisfaction and productivity targets while following company procedures, data security policies, and program guidelines.
Qualifications & Skills
- Full-time undergraduate or postgraduate graduates from the 2026 batch.
- Eligible disciplines include Arts, Science, Commerce, Engineering, Pharmacy, MBA, and MCA.
- Excellent verbal and written English communication skills.
- Good analytical and typing skills.
- Flexibility to work shifts, including night shifts.
- Must reside within 25 km of the office.
Must-Have Skills
- English communication
- Customer service
- Analytical thinking
- Typing skills
- Problem-solving
- Customer inquiry handling
- Attention to data security and confidentiality
Roles and Responsibilities
- Resolve customer requests and inquiries through email, chat, or social media.
- Help customers by answering questions and addressing concerns in a timely manner.
- Meet customer satisfaction and productivity targets.
- Achieve contact center statistics and service-level agreements (SLAs).
- Follow non-disclosure agreements and data security policies.
- Complete required upskilling programs and online courses.
- Attend coaching sessions and implement feedback.
- Maintain schedule adherence and contribute positively to team performance.
How to Apply for Sutherland Jobs
Interested and eligible candidates can apply online by following these steps:
- Visit the official Sutherland Campus Associate job listing.
- Review the eligibility criteria and location requirements.
- Prepare an updated resume with your education, communication skills, and relevant experience, if any.
- Complete the online application form.
- Submit your application and check for further recruitment updates.
Apply Link: Sutherland Campus Associates – Apply Online
About Sutherland
Sutherland is a digital transformation company that provides customer experience services and technology-driven business solutions. Its capabilities include customer support, robotic process automation, conversational AI, and cloud-based platforms.
The company focuses on improving customer and employee experiences through digital technology, process engineering, and service delivery.
Visit the official Sutherland website to learn more.
