Razorpay is hiring freshers and experienced candidates for the Junior Analyst – Risk Management role in Bengaluru. Candidates with a Bachelor’s degree and an interest in risk management, fraud detection, payment disputes, and customer support can apply for this opportunity. Freshers with relevant knowledge of CRM tools and payment-related processes may also be eligible.
The role involves monitoring transactions, identifying suspicious activities, handling customer disputes, managing chargebacks, and working with partner banks to reduce financial losses. Candidates with strong communication, analytical, and problem-solving skills can explore this opportunity to start or advance their careers in the fintech industry.
Razorpay Hiring 2026 – Job Details
| DetailsInformation | Information |
|---|---|
| Company | Razorpay |
| Job Role | Junior Analyst – Risk Management |
| Qualification | Bachelor’s Degree |
| Experience | Freshers & Experienced |
| Freshers Eligible | Yes |
| Salary | ₹3.5 – ₹6.0 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | As per Company Requirements |
| Location | Bengaluru, Karnataka |
| Category | Risk Management / FinTech |
| Apply Mode | Online |
| Last Date | Not Specified |
Note: The salary range is an estimate and has not been officially confirmed by Razorpay.
Razorpay Junior Analyst – Risk Management Job Description
Razorpay is looking for candidates to join its Risk Management team to help monitor payment transactions, identify fraudulent activities, and resolve transaction-related disputes. The selected candidates will work with customers, merchants, partner banks, and other stakeholders to investigate discrepancies and ensure timely resolution of payment issues.
The position requires attention to detail, strong communication skills, and the ability to identify unusual transaction patterns. Candidates will also contribute to improving risk management processes and reducing potential financial losses.
Roles and Responsibilities
- Monitor transactions and merchants to identify suspicious activities and potential fraud.
- Investigate transaction discrepancies and customer disputes.
- Handle chargebacks and coordinate with relevant stakeholders for resolution.
- Work with partner banks and Cybercrime Cells when required.
- Communicate with merchants and customers to understand and resolve their concerns.
- Follow applicable payment network guidelines and dispute-handling procedures.
- Identify unusual transaction patterns and report potential risks.
- Maintain accurate records of investigations, disputes, and resolutions.
- Support timely recovery of disputed amounts and help reduce financial losses.
- Suggest process improvements to strengthen fraud prevention and risk management.
Qualifications & Skills
- Bachelor’s degree in a relevant discipline.
- Freshers and experienced candidates may apply, subject to the official eligibility criteria.
- Knowledge of customer support applications or CRM tools such as Freshdesk is beneficial.
- Basic understanding of chargebacks and payment disputes.
- Familiarity with Visa and Mastercard guidelines and fraud-related reason codes is an advantage.
- Good verbal and written communication skills.
- Strong listening and interpersonal skills.
- Excellent attention to detail and accuracy.
- Ability to identify suspicious behaviour and transaction anomalies.
- Good organizational and multitasking abilities.
- Willingness to work with customers, merchants, banks, and internal teams.
Work Environment
The Junior Analyst – Risk Management position is based in Bengaluru. The role involves reviewing transactions, investigating payment disputes, communicating with stakeholders, and following established risk management procedures.
Candidates should be comfortable handling customer queries, working with transaction-related information, and managing multiple cases while maintaining accuracy and professionalism.
Salary Details
The expected salary for the Razorpay Junior Analyst – Risk Management role is approximately ₹3.5 LPA to ₹6.0 LPA.
This is an estimated salary range for the role and is not an officially announced Razorpay salary. The actual compensation may vary depending on the candidate’s experience, skills, qualifications, and company policies.
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How To Apply For Razorpay Recruitment 2026
- Click on the Apply Here link provided below.
- Visit the official Razorpay careers website.
- Search for the Junior Analyst – Risk Management position.
- Review the job description and eligibility criteria.
- Create an account or log in to the careers portal if required.
- Complete the application form with accurate details.
- Upload your updated resume and other required documents.
- Review your application and submit it.
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Interview Questions and Answers for Razorpay Junior Analyst – Risk Management
Technical Interview Questions
1. What is risk management in digital payments?
Risk management identifies and reduces fraudulent transactions, financial losses, and payment-related risks.
2. What is a chargeback?
A chargeback is a reversal of a card transaction initiated through the cardholder’s bank after a dispute.
3. What is payment fraud?
Payment fraud occurs when someone uses deceptive or unauthorized methods to conduct a transaction.
4. What is a CRM tool?
A CRM tool helps manage customer information, queries, complaints, and communication records.
5. What is a chargeback reason code?
A chargeback reason code identifies the category or reason a card transaction is being disputed.
HR Interview Questions
6. Tell me about yourself.
I am a graduate with strong communication and analytical skills, and I am interested in building my career in risk management and fintech.
7. Why do you want to join Razorpay?
I want to join Razorpay because it is a leading fintech company where I can learn about digital payments, fraud prevention, and risk management.
8. Why are you interested in risk management?
I enjoy analyzing information, identifying irregularities, and helping prevent financial losses.
9. How would you handle an upset customer disputing a transaction?
I would listen carefully, verify the transaction details, explain the next steps, and follow the company’s dispute-resolution process.
10. What are your strengths?
My strengths are attention to detail, problem-solving, communication, and the ability to learn quickly.
About Razorpay
Razorpay is one of India’s leading financial technology companies, founded in 2014 to simplify payments and business banking for businesses of all sizes. Its products and services help businesses accept payments, manage payouts, automate financial operations, and improve their digital payment experiences.
The company provides payment infrastructure and financial technology solutions to startups, small businesses, and large enterprises across India and other markets. Razorpay continues to develop technology in areas such as payment processing, fraud detection, risk intelligence, and financial automation.
Final Summary
Razorpay is offering an opportunity for freshers and experienced candidates to explore the Junior Analyst – Risk Management role in Bengaluru. Candidates with a bachelor’s degree, good communication skills, analytical abilities, and an interest in payment fraud prevention and customer disputes may find this role suitable.
The position involves transaction monitoring, chargeback handling, fraud identification, customer support, and coordination with partner banks. The expected salary is ₹3.5–₹6.0 LPA, although the actual package should be confirmed with the company.
Interested candidates should check the official Razorpay careers portal for the current vacancy, eligibility requirements, and application details before applying.
