Hexaware Recruitment 2026 Hiring Freshers For Support Associate | PAN India

Hexaware is hiring freshers for the Support Associate role across PAN India. Candidates with any graduate or undergraduate qualification (subject to company eligibility criteria) can apply for this opportunity. Freshers with 0–3 years of experience who are looking to start their careers in customer support and IT services can consider this opening.

The role involves handling incoming telecom service requests through non-voice channels, processing customer transactions using internal tools, maintaining accuracy, and resolving customer queries by following standard operating procedures.

Hexaware Recruitment Hiring Graduates 2026

Hexaware Support Associate Job Description

Hexaware is looking for candidates to join its support team as Support Associates. The selected candidates will be responsible for handling telecom-related service requests through non-voice communication channels and processing customer transactions using different internal applications.

The role requires candidates to follow established processes, complete requests accurately within the given timelines, and maintain productivity while handling multiple transactions.

Candidates should have basic computer knowledge, good communication skills, and the ability to work in a process-driven environment.

Roles and Responsibilities

• Handle incoming telecom service requests through non-voice channels.
• Process customer transactions using various internal tools and applications.
• Ensure all customer requests are completed accurately and within the given timelines.
• Follow standard operating procedures (SOPs) while processing transactions.
• Identify complex issues and escalate them to the appropriate teams.
• Maintain accuracy and productivity while handling multiple transactions.
• Understand telecom processes and business requirements.
• Ensure quality standards are maintained while completing assigned tasks.
• Coordinate with internal teams to resolve customer-related issues.
• Continuously improve work efficiency and process knowledge.

Qualifications & Skills

• Candidates with any graduate or undergraduate qualification may apply, subject to company eligibility criteria.
• Freshers and candidates with up to 3 years of experience are eligible.
• Basic computer knowledge is required.
• Good verbal and written communication skills.
• Basic understanding of customer service and business processes.
• Ability to handle multiple transactions accurately.
• Good analytical and problem-solving abilities.
• Willingness to work in a process-driven environment.
• Ability to follow instructions and standard operating procedures.
• Good attention to detail and time management skills.

Work Environment

This opportunity is available across PAN India. Selected candidates will work with Hexaware’s support operations team and handle telecom service requests through non-voice channels.

Candidates should be comfortable using computer applications, processing transactions, following established procedures, and meeting productivity and quality requirements. The exact work mode and location will depend on company requirements.

Salary Details

The expected salary for the Hexaware Support Associate role is approximately ₹2.5 LPA to ₹4.5 LPA.

This is an estimated salary range based on comparable entry-level support associate positions in India and is not an officially disclosed Hexaware salary range. Actual compensation may vary depending on qualifications, experience, location, and company policies.

How To Apply For Hexaware Recruitment Hiring Graduates

1. Click on the Apply Here button provided below.
2. Visit the official Hexaware careers page.
3. Review the Support Associate job description and eligibility requirements.
4. Create an account or log in if required.
5. Fill in the application form with accurate personal and educational details.
6. Upload your updated resume and other required documents.
7. Verify all the information before submitting your application.
8. Submit your application through the official recruitment portal.
9. Check your registered email for further recruitment updates.

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Important Note While Applying For Jobs

Candidates should carefully read the job instructions and eligibility requirements before applying. If the resume is shortlisted, Hexaware may communicate further recruitment details through the candidate’s registered email address.

Applicants are advised to regularly check their inbox and spam folder for interview schedules, assessment details, and other recruitment updates.

About Hexaware Technologies

Hexaware Technologies is a global IT services and digital consulting company headquartered in Navi Mumbai, Maharashtra, India.

The company provides technology services and business process solutions to clients across different industries. Its services include digital transformation, cloud computing, automation, artificial intelligence, application development, and business process services.

Hexaware focuses on helping organizations improve business operations through technology, innovation, and digital solutions.

Final Summary

Hexaware is hiring freshers for the Support Associate role across PAN India. Candidates with any graduate or undergraduate qualification, subject to company eligibility criteria, can apply for this opportunity.

The position is open to candidates with 0–3 years of experience and involves handling telecom service requests through non-voice channels, processing customer transactions, and maintaining service quality.

The expected salary is approximately ₹2.5–₹4.5 LPA. The batch requirement is not specified, and the application deadline is listed as ASAP.

Interested candidates can review the eligibility requirements and apply through the official Hexaware careers portal.