Amazon is hiring for the position of Quality Associate – Last Mile Analytics and Quality (LMAQ) at its Amazon Development Centre in Hyderabad, India. This opportunity is suitable for candidates with a bachelor’s degree in a technical or quantitative field who are interested in operations, quality audits, data analysis and process improvement.
The role involves address resolution, geocode correction, map edits, driver support, route management and operational quality activities. Candidates with knowledge of SQL and Microsoft Excel may have an added advantage.
This is a work-from-office role with rotational shifts in a 24×7 operational environment. Read the eligibility criteria, responsibilities and application details below.
Amazon Quality Associate LMAQ 2026 – Job Overview
| Details | Information |
|---|---|
| Company | Amazon |
| Job Role | Quality Associate |
| Team | Last Mile Analytics and Quality (LMAQ) |
| Job ID | 10403906 |
| Job Location | Hyderabad, Telangana, India |
| Experience | Not specified |
| Qualification | Bachelor’s Degree in a Quantitative/Technical Field |
| Salary | Not disclosed |
| Employment Type | Not specified |
| Work Mode | Work from Office |
| Shift | Rotational (24×7 environment) |
| Weekly Off | 2 consecutive rotational days off |
| Preferred Skills | SQL, Microsoft Excel |
| Official Application | Amazon Careers |
About Amazon
Amazon is a global technology and e-commerce company operating across online retail, cloud computing, digital services, logistics and other business areas.
Amazon’s Last Mile Analytics and Quality (LMAQ) team supports transportation operations and delivery optimisation. The team works on activities that help improve delivery accuracy, address quality, route management and the overall customer experience.
The Quality Associate role contributes to these operational processes by investigating exceptions, performing audits and coordinating with relevant teams.
Job Description – Quality Associate, LMAQ
Amazon’s Last Mile Analytics and Quality team is looking for a Quality Associate to support transportation-related operational activities.
The selected candidate will be responsible for address resolution, geocode correction, map edits, driver support, static route management and other operational tasks.
The position requires candidates who can quickly learn internal tools and processes, manage multiple tasks and follow Standard Operating Procedures (SOPs). Candidates will also investigate production issues, identify recurring patterns and coordinate with stakeholders to support process improvements.
This role has a direct impact on delivery operations and customer experience.
Roles and Responsibilities
As an Amazon Quality Associate, your responsibilities may include:
- Follow Standard Operating Procedures (SOPs) to complete manual audits.
- Investigate and resolve outliers and operational exceptions using internal tools.
- Review images and videos and recommend appropriate actions according to SOPs.
- Listen to customer calls and transcribe information when required.
- Review emails and other communication to resolve operational issues.
- Identify recurring patterns and contribute to process improvement initiatives.
- Respond to stakeholders within defined Service Level Agreements (SLAs).
- Escalate issues to the appropriate teams and process owners.
- Maintain daily work records using trackers and workflow tools.
- Meet business targets related to productivity, quality, utilisation and SLA.
- Understand performance metrics and use them to support business goals.
- Collaborate with team members and contribute to programme improvements.
- Work across multiple programmes based on business requirements.
- Understand operational requirements across different geographical regions.
Eligibility Criteria
Candidates interested in applying for Amazon Quality Associate LMAQ should review the following requirements.
Educational Qualification
Applicants must have a bachelor’s degree in a quantitative or technical field, such as:
- Computer Science
- Engineering
- Statistics
The supplied job description does not provide a complete list of accepted degree specialisations. Candidates should verify their eligibility through the official application portal.
Experience
The job description does not specify a minimum or maximum experience requirement.
Candidates should review the official application form for any additional experience-related conditions.
Communication Skills
Candidates should have:
- Good written and verbal communication skills.
- The ability to communicate with technical, business and executive stakeholders.
- Fluency in reading, writing and speaking English.
- The ability to understand and follow instructions in English.
Required Technical Skills
The job description highlights the following preferred skills:
1. SQL
- Basic understanding of SQL.
- Ability to work with database queries.
- Familiarity with retrieving and reviewing data.
2. Microsoft Excel
- Understanding of spreadsheet operations.
- Ability to maintain trackers and records.
- Familiarity with organising and reviewing operational data.
3. Analytical and Quality Skills
- Attention to detail.
- Ability to investigate exceptions and identify patterns.
- Understanding of quality checks and audit processes.
- Ability to follow SOPs and meet productivity targets.
Note: SQL and Microsoft Excel are mentioned under Preferred Qualifications, not Basic Qualifications.
Preferred Qualifications
Candidates with the following competencies may have an advantage:
- Experience or knowledge of SQL.
- Experience or knowledge of Microsoft Excel.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple tasks.
- Attention to detail and accuracy.
- Adaptability to changing business requirements.
- Ability to work collaboratively with different teams.
- Willingness to learn new tools and operational processes.
Work Location, Shifts and Weekly Off
Job Location: Amazon Dev Center India, Hyderabad.
Work Mode: Work from Office.
Shift Details:
- Rotational shifts.
- 24×7 operational environment.
- Shift timings depend on business requirements.
Weekly Off:
- Five-day work week.
- Two consecutive weekly off days.
- Weekly off days may change depending on business requirements.
Candidates should be comfortable working in rotational shifts before applying.
Salary and Benefits
The supplied Amazon job description does not disclose the salary or compensation range for the Quality Associate – LMAQ position.
Candidates should check the official Amazon careers portal or confirm the compensation details with the recruitment team during the hiring process.
The job description does not provide a specific list of benefits for this position.
How to Apply for Amazon Quality Associate LMAQ 2026?
Interested and eligible candidates can apply through Amazon’s official careers website.
Follow these steps:
- Visit the official Amazon careers job listing using the application link below.
- Review the job description and eligibility requirements.
- Sign in to your Amazon Jobs account or create a new account.
- Complete the application form with accurate personal and educational details.
- Upload your updated resume and provide the required information.
- Review your application before submitting it.
- Submit the application and monitor your registered email for recruitment updates.
Official Application Link
Apply Now – Amazon Quality Associate, LMAQ: Click here
Frequently Asked Questions (FAQs)
1. What is the job role offered by Amazon?
Amazon is hiring for the position of Quality Associate in its Last Mile Analytics and Quality (LMAQ) team.
2. What is the job location?
The position is based at Amazon Dev Center India in Hyderabad, Telangana.
3. Is this a work-from-home opportunity?
No. The supplied job description clearly mentions that this is a Work from Office role.
4. What qualification is required for Amazon Quality Associate?
Candidates must have a bachelor’s degree in a quantitative or technical field, such as Computer Science, Engineering or Statistics.
5. Is experience required for this position?
The supplied job description does not specify an experience requirement.
6. What are the preferred technical skills?
SQL and Microsoft Excel are listed under Preferred Qualifications.
7. Are rotational shifts required?
Yes. This position operates in a 24×7 environment, and employees must be comfortable working rotational shifts based on business requirements.
8. What are the weekly off days?
The role follows a five-day work week with two consecutive weekly off days. These days may change according to business requirements.
9. What is the salary for Amazon Quality Associate LMAQ?
The salary is not disclosed in the supplied job description. Candidates should confirm the compensation details with Amazon’s recruitment team.
10. What is the Amazon job ID?
The job ID for this position is 10403906.
Disclaimer
⚠️ Disclaimer: For informational purposes only. Not affiliated with Amazon. Verify eligibility and job details on the official careers website before applying. No selection guarantee or payment required.
