Alter Domus Recruitment 2026 brings an exciting opportunity for recent graduates and early-career professionals looking to start or grow their career in the technology and financial services domain. Alter Domus, a globally recognized leader in alternative investment solutions, is hiring for the role of Client Support Specialist Associate in Hyderabad, India. This role is well suited for candidates interested in application support, client interaction, and enterprise-level IT systems.
With a hybrid work model, structured learning programs, and exposure to global clients, this opening is ideal for candidates searching for off campus drive opportunities, freshers hiring, and long-term career growth in a professional environment.
Alter Domus Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Alter Domus |
| Job Role | Client Support Specialist Associate |
| Qualification | Any Graduate |
| Experience | Freshers / Entry-Level |
| Job Location | Hyderabad, India |
| Work Mode | Hybrid |
| Category | Technology |
| Job Level | Officer |
| Salary | Expected ₹4 – 6 LPA |
Job Overview
The Client Support Specialist Associate role at Alter Domus is part of the Technology category and is offered at the Officer level. This position focuses on providing application and technical support to internal and external users. The role involves handling support tickets, resolving application-related issues, and acting as a key contact point for users.
This opportunity is especially suitable for recent graduates, making it a strong option for candidates exploring freshers hiring in 2026. The role offers hands-on experience with enterprise applications, ServiceNow, user access management, and basic SQL, along with exposure to real-world business and technical challenges.
Key Responsibilities
As a Client Support Specialist Associate, selected candidates will be responsible for:
- Responding to customer queries through phone calls, emails, and Service Desk queues in a timely and professional manner
- Reviewing and resolving support tickets using ServiceNow with clear and detailed solutions
- Acting as the primary point of contact for application support, handling Level 1 issues and selected Level 2 challenges
- Performing remote troubleshooting for application-related problems
- Researching technical issues and providing IT break/fix solutions or escalating them to relevant teams
- Creating and managing user accounts for Fund Services applications with appropriate access controls
- Defining and maintaining user roles and permissions to ensure compliance with internal policies
- Analyzing system logs to identify root causes of issues
- Collaborating with business teams to gather and analyze requirements for application enhancements
- Improving and documenting support processes to increase efficiency and service quality
- Following the escalation matrix during critical incidents to ensure quick resolution
- Contributing to a collaborative team environment with a strong customer-first mindset
Skills Required
To be successful in this role, candidates should possess the following skills and qualifications:
- Graduation in any discipline (recent graduates are encouraged to apply)
- Basic understanding of application support concepts and tools
- Fluency in English, both written and spoken
- Strong problem-solving and analytical abilities
- Good communication and interpersonal skills
- Ability to manage multiple tasks and prioritize work effectively
- Willingness to learn and adapt in a fast-paced environment
- Ability to work independently as well as in a team
- Basic knowledge of SQL
- Availability to work in a 24/5 rotating shift schedule
- Familiarity with the financial services or alternative investment industry is an added advantage
Why Join Alter Domus?
Alter Domus offers a work culture that focuses on learning, inclusion, and long-term growth. Employees benefit from the Alter Domus Academy, which provides structured learning paths across six career stages, supported by LinkedIn Learning resources.
The company also offers continuous mentoring, professional accreditation support such as ACCA, flexible work arrangements, generous leave policies, and wellness initiatives. Alter Domus actively promotes equality and diversity, ensuring every employee feels valued and supported.
With global exposure, strong leadership, and a people-first approach, Alter Domus stands out as an employer of choice for candidates looking for stability and career advancement.
Salary Details
The salary for the Client Support Specialist Associate role is competitive and aligned with industry standards. In addition to fixed pay, employees may receive benefits such as professional development support, paid leave, wellness programs, and access to global learning platforms. Exact compensation details will be shared during the recruitment process.
Hiring Locations
- Hyderabad, India
This role follows a hybrid work model, allowing employees to balance on-site collaboration with flexible work arrangements.
How to Apply
Interested candidates can apply directly through the official Alter Domus careers website. Applicants are advised to prepare an updated resume highlighting relevant technical skills, communication abilities, and any prior internship or support experience. Early applications are recommended, as hiring is typically done on a rolling basis.
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About the Company
Alter Domus, which means “The Other House” in Latin, is a world-leading provider of integrated solutions for the alternative investment industry. The company proudly works with nearly 90% of the top 30 global asset managers in private markets. With more than 6,000 professionals across 24 countries, Alter Domus has built a strong reputation for expertise, trust, and innovation.
The organization focuses on empowering employees through merit-based growth, open communication, and continuous learning. Alter Domus encourages individuals to invest in themselves, explore different career paths, and grow within a culture that values diversity, inclusion, and collaboration. Employees benefit from structured training programs, global exposure, and a supportive work environment that prioritizes both professional and personal development.
