BookMyShow Recruitment 2026 brings an exciting opportunity for fresh graduates and early-career professionals who want to begin their careers in the fast-growing entertainment and technology industry. BookMyShow, India’s largest entertainment platform, is hiring for the Tech Support role at its Mumbai location. This full-time position is ideal for candidates interested in system monitoring, log analysis, incident management, and operational support within a high-traffic digital ecosystem.
With millions of users accessing BookMyShow daily for movies, concerts, sports, and live events, the company relies heavily on strong technical support teams to ensure seamless platform performance. This off campus drive for freshers and experienced candidates offers hands-on exposure to cloud environments, microservices, and real-time production systems.
BookMyShow Recruitment 2026
| Category | Details |
|---|---|
| Company Name | BookMyShow |
| Job Role | Tech Support |
| Job Type | Full Time |
| Qualification | Bachelor’s Degree (Preferred) |
| Experience | Freshers & Early Career Professionals |
| Job Location | Mumbai, Maharashtra |
| Industry | Entertainment & Technology |
| Salary | Expected ₹4 – 7 LPA |
| Apply Mode | Online |
Job Overview
The Tech Support role at BookMyShow focuses on maintaining the health, stability, and performance of critical systems that power large-scale entertainment platforms. Candidates in this role will monitor alerts, analyze logs, manage tickets, and coordinate with multiple teams to resolve technical issues efficiently.
This is a full-time engineering support role based in Mumbai and is suitable for candidates who enjoy troubleshooting, multitasking, and working in dynamic, fast-paced environments.
Key Responsibilities
Candidates selected through BookMyShow Recruitment 2026 will be responsible for supporting mission-critical systems and ensuring uninterrupted service delivery. Key responsibilities include:
- Monitoring alerts, APM tools, and server health metrics
- Tracking database backup jobs and web application availability
- Monitoring CPU and memory usage across microservices
- Analyzing logs using various monitoring and logging tools
- Identifying issues and resolving or escalating them as required
- Handling incoming tickets via Email, Service Desk, and JIRA
- Taking ownership of unresolved issues and managing escalations
- Performing root cause analysis (RCA) for recurring incidents
- Escalating issues using standard operating procedures to prevent SLA breaches
- Coordinating with internal engineering teams, business teams, customer care, and third-party vendors
- Identifying recurring patterns and recommending process improvements
- Creating alerts and maintaining Run Books for operational workflows
This role provides strong exposure to real-time production support and system reliability practices.
Skills Required
To succeed in the Tech Support role at BookMyShow, candidates should possess a blend of technical knowledge and soft skills.
Technical Skills
- Strong understanding of log analysis
- Basic knowledge of cloud services and monitoring tools
- Familiarity with application performance monitoring (APM) concepts
- Understanding of system health metrics and microservices environments
Professional Skills
- Excellent communication skills
- Customer-focused and service-oriented mindset
- Ability to multitask and manage priorities effectively
- Strong problem-solving and analytical thinking
- Quick learning ability and adaptability
- Team-oriented attitude with a willingness to learn new technologies
Candidates with hands-on exposure to monitoring tools or internship experience in tech support will have an advantage.
Why Join BookMyShow?
Joining BookMyShow means becoming part of a company that is shaping the future of entertainment in India. Key reasons to consider this opportunity include:
- Work with one of India’s most recognized digital brands
- Exposure to large-scale, high-availability systems
- Opportunity to support global events and live experiences
- Collaborative engineering culture with continuous learning
- Fast-paced environment that accelerates technical growth
- Direct impact on millions of users across the country
For candidates searching for BookMyShow recruitment 2026, this role offers a strong foundation in system operations and technical support.
Salary Details
The salary for the Tech Support role at BookMyShow will be as per company standards and aligned with industry benchmarks. In addition to fixed compensation, employees may receive benefits such as health insurance, paid leave, performance-based incentives, and learning opportunities, depending on company policy.
Hiring Location
- Mumbai, Maharashtra, India
Candidates should be comfortable working from the Mumbai office and supporting operations as per business requirements.
How to Apply
Eligible candidates can apply through BookMyShow’s official careers page by searching for the Tech Support role under engineering jobs. Applicants are advised to:
- Prepare a well-structured resume highlighting monitoring, log analysis, and support skills
- Mention any hands-on experience with cloud or monitoring tools
- Apply only through official company channels
BookMyShow Apply Link : Click here
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About the Company
BookMyShow is India’s leading entertainment discovery and ticketing platform, serving millions of users across the country. Founded in 2007, the company has transformed how people experience movies, live performances, sports events, and concerts. Beyond ticketing, BookMyShow also produces and manages some of the biggest global and Indian events, including Lollapalooza, Coldplay, Ed Sheeran, Guns N’ Roses, U2, Cirque du Soleil, and the Indian Premier League.
Over the years, BookMyShow has redefined the entertainment ecosystem in India by building communities around shared experiences and creating what is now known as the “concert economy.” With rapid growth, cutting-edge technology, and a strong engineering culture, BookMyShow Recruitment 2026 offers candidates a chance to work at the intersection of technology and entertainment.
