Citi Applications Support Analyst Hiring
Starting a career with a globally trusted financial institution provides long-term stability, strong learning opportunities, and professional credibility. is one of the world’s leading banking and financial services organizations, operating across more than 100 countries. Citi is currently hiring for the role of Applications Support Analyst in Pune, Maharashtra, India, offering a strong entry point for fresh graduates and early-career professionals who are interested in technology, systems support, and enterprise applications.
This role is ideal for candidates who want to work in large-scale production environments, support mission-critical systems, and gain hands-on experience in banking technology operations.
About Citi as a Global Employer
Citi is a globally recognized financial services company offering solutions across consumer banking, corporate banking, investment banking, risk management, and technology services. From an experience and trust perspective, Citi is known for its strong governance, ethical standards, and focus on innovation within financial systems.
Employees at Citi work with enterprise-level platforms that support millions of customers worldwide. For freshers, this exposure builds a strong technical and professional foundation early in their careers.
Applications Support Analyst – Role Overview
The Applications Support Analyst role is part of Citi’s Technology and Production Support function. This position focuses on maintaining the stability, performance, and reliability of applications used across banking operations. It is designed for candidates who want to build expertise in application support, incident management, and system analysis.
Key job details include:
- Job Title: Applications Support Analyst
- Experience Level: Freshers / Early Career
- Qualification: Bachelor’s Degree
- Job Location: Pune, Maharashtra, India
- Employment Type: Full-time
- Domain: Technology / Applications Support
This role provides structured exposure to real-time systems and enterprise workflows used in global banking environments.
Eligibility Criteria and Required Skills
Candidates applying for this role should hold a Bachelor’s degree in engineering, computer science, information technology, or a related discipline. Prior professional experience is not mandatory, making this role suitable for fresh graduates.
From a hiring expertise perspective, Citi looks for candidates who show analytical thinking, attention to detail, and the ability to learn complex systems.
Preferred skills and attributes include:
- Strong analytical and problem-solving skills
- Basic understanding of application support or IT systems
- Good verbal and written communication skills
- Ability to work in team-based environments
- Willingness to learn enterprise tools and technologies
- Logical thinking and structured troubleshooting approach
Roles and Responsibilities of an Applications Support Analyst
Applications Support Analysts at Citi play a critical role in ensuring that systems run smoothly and business operations are not disrupted. The role involves close collaboration with development teams, operations teams, and business stakeholders.
Core responsibilities typically include:
- Monitoring and supporting applications used in production environments
- Identifying, analyzing, and resolving application-related issues
- Assisting in incident management and root cause analysis
- Supporting testing, validation, and deployment activities
- Reviewing data and system behavior to identify improvement opportunities
- Communicating clearly with stakeholders during issue resolution
- Ensuring compliance with internal technology and security standards
This role helps freshers develop strong foundations in enterprise application support and operational excellence.
Why Start Your Career at Citi
From an authority and long-term career perspective, Citi offers one of the strongest platforms for early-career professionals in banking technology.
Key benefits of working at Citi include:
- Global brand recognition and resume value
- Exposure to enterprise-scale banking systems
- Structured training and mentorship programs
- Opportunities to work with global technology teams
- Clear internal career growth pathways
Many professionals who begin their careers in application support roles at Citi later move into development, infrastructure, automation, or leadership positions.
Work Environment and Professional Growth
Citi promotes a collaborative and inclusive work culture where continuous learning is encouraged. The Pune technology center supports global banking operations and provides exposure to international workflows, compliance standards, and best practices.
Employees gain experience working in high-availability environments, which is a valuable skill set for long-term careers in technology and financial services.
Selection Process Overview
While the exact hiring process may vary, candidates can generally expect the following stages:
- Online application and resume screening
- Technical or functional interview focusing on basic IT concepts
- Behavioral interview to assess communication and teamwork
- Final selection and onboarding
Candidates who demonstrate structured thinking, eagerness to learn, and clear communication typically perform well in the process.
Resume Tips for Applications Support Roles
From a recruiter’s perspective, a clear and honest resume significantly improves selection chances.
Effective resume tips include:
- Highlight academic projects related to systems or software
- Mention any exposure to IT tools, databases, or applications
- Showcase teamwork, problem-solving, or leadership experiences
- Keep the resume concise and professionally formatted
- Avoid exaggeration or irrelevant personal information
How to Apply for Citi Applications Support Analyst Role
Candidates should apply only through the official Citi careers portal to ensure authenticity and data security.
Steps to apply:
- Visit the official Citi job listing
- Review the role description and eligibility criteria carefully
- Click on the Apply option
- Enter accurate personal and educational details
- Upload an updated resume
- Submit the application
