Deloitte is inviting applications for the role of Product Support Engineer in Bengaluru. This opportunity is open for candidates with a background in engineering who are passionate about solving technical issues and supporting digital products. The role offers a hybrid working model and promises a rewarding career path with one of the world’s leading professional services firms.
Deloitte Hiring Product Support Engineer
| Category | Details |
|---|---|
| Company | Deloitte |
| Job Role | Product Support Engineer |
| Job Type | Full-Time |
| Work Mode | Hybrid |
| Location | Bengaluru, Karnataka |
| Qualification | B.E / B.Tech (Engineering preferred) |
| Experience | Freshers – Experienced |
| Salary (Expected) | ₹5 – ₹7 LPA (Approximate Range) |
| Application Mode | Online |
Key Responsibilities
As a Product Support Engineer in Deloitte’s Digital Excellence Centre (DEC) team, you will:
- Act as the first point of contact (L1) for all product-related support requests.
- Troubleshoot and resolve L2 technical issues, including software configuration, connectivity, and performance problems.
- Assist business teams and customers via email, chat, and phone to ensure timely resolution.
- Document recurring issues, solutions, and troubleshooting steps in the knowledge base.
- Collaborate with QA, product, and engineering teams for escalations and bug fixes.
- Monitor support SLAs and ensure timely responses and resolutions.
Required Skills and Qualifications
- Graduation in B.E / B.Tech (Engineering background preferred).
- Strong problem-solving and troubleshooting ability.
- Good communication skills to interact with global teams and customers.
- Ability to work in a hybrid environment and manage tasks independently.
- Customer-focused mindset with attention to detail.
Salary Details
- Expected Salary Range: ₹5 – ₹7 LPA (approximate, based on skills and experience).
Why Join Deloitte?
- Work in a hybrid model ensuring work-life balance.
- Collaborate with experts in product development, data science, UX design, and engineering.
- Be part of an inclusive culture that values diversity and innovation.
- Opportunity to grow your career with continuous learning and global exposure.
- Work with cutting-edge technologies while contributing to impactful projects.
How to Apply for Deloitte Product Support Engineer Role
Step-by-Step Process:
- Visit the official Deloitte careers portal.
- Search for the “Product Support Engineer – Bengaluru” role.
- Review the full job description and eligibility criteria.
- Click on Apply Now and log in or create your account.
- Fill in your academic and personal details accurately.
- Upload your updated resume and required documents.
- Submit your application before the deadline.
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About Deloitte
Deloitte is a global leader in professional services, supporting businesses and governments across industries to achieve growth and innovation. With over 300,000 professionals worldwide, Deloitte empowers people to create meaningful impact through data-driven insights, advanced technologies, and a collaborative approach. In India, Deloitte continues to shape the future by delivering excellence in consulting, technology, and digital solutions.