Genpact is conducting a mega online interview drive between 2nd August and 5th August 2025. This hiring opportunity is open to both freshers and candidates with up to 6 years of experience. Roles available include Customer Service, International Voice Process, Civil Engineering, Banking Backend, and Content Moderation across locations such as Gurgaon, Hyderabad, and Ahmedabad.
Genpact Virtual Hiring Drive – Interview Details
- Interview Mode: Microsoft Teams (Online)
- Interview Dates: 2nd August to 5th August 2025
- Time Slots: Vary by role (see below)
- Eligibility: Any Graduate
- Experience: 0 – 6 Years
- Job Locations: Gurgaon, Hyderabad, Ahmedabad
Open Roles and Interview Schedules
This virtual interview drive will take place via Microsoft Teams, providing a seamless and remote-friendly hiring experience. All graduates are eligible to apply.
1. International Voice Process – Gurgaon
| Details | Information |
|---|---|
| Role | International Voice Process |
| Location | Gurgaon |
| Qualification | Any Graduate |
| Experience | 2 – 6 Years |
| Date & Time | 2nd August, 1:30 PM – 3:30 PM |
| Meeting ID | 432 074 914 4892 |
| Passcode | FP7TU9bN |
2. Banking Backend – Gurgaon
| Details | Information |
|---|---|
| Role | Banking Backend |
| Location | Gurgaon |
| Qualification | Any Graduate |
| Experience | Fresher |
| Date & Time | 5th August, 1:00 PM – 2:30 PM |
| Meeting ID | 441 745 067 207 8 |
| Passcode | 6gF3dv3v |
3. Content Moderation – Hyderabad
| Details | Information |
|---|---|
| Role | Content Moderation |
| Location | Hyderabad |
| Qualification | Any Graduate |
| Experience | Fresher |
| Date & Time | 5th August, 11:30 AM – 1:30 PM |
| Meeting ID | 412 926 994 740 2 |
| Passcode | 6dC2aj76 |
4. Customer Service – Ahmedabad
| Details | Information |
|---|---|
| Role | Customer Service |
| Location | Ahmedabad |
| Qualification | Any Graduate |
| Experience | Fresher |
| Date & Time | 4th August, 12:00 PM – 1:00 PM |
| Meeting ID | 470 109 816 3971 |
| Passcode | 99p9KM7z |
5. Customer Service – Hyderabad
| Details | Information |
|---|---|
| Role | Customer Service |
| Location | Hyderabad |
| Qualification | Any Graduate |
| Experience | Fresher |
| Date & Time | 4th August, 11:30 AM – 1:30 PM |
| Meeting ID | 412 926 994 7402 |
| Passcode | 6dC2aj76 |
Key Responsibilities
For Customer Service Roles:
- Respond to customer inquiries and concerns.
- Provide accurate information and resolutions.
- Maintain understanding of client policies and procedures.
- Deliver excellent customer service.
- Analyze issues critically and escalate when required.
- Collaborate within a team-focused environment.
For International Voice Process:
- Handle international customer support via calls.
- Escalate technical issues and bugs.
- Use strong communication and problem-solving skills.
- Ensure a high level of customer satisfaction.
Expected Salary by Role
| Role | Location | Expected Salary (Per Annum) |
|---|---|---|
| International Voice Process | Gurgaon | ₹3.6 – ₹5.5 LPA |
| Banking Backend | Gurgaon | ₹2.2 – ₹3.2 LPA |
| Content Moderation | Hyderabad | ₹2.0 – ₹3.0 LPA |
| Customer Service | Ahmedabad | ₹2.0 – ₹3.0 LPA |
| Customer Service | Hyderabad | ₹2.0 – ₹3.0 LPA |
How to Apply
There is no pre-registration required.
Candidates can directly join the virtual interview at the scheduled time via the Microsoft Teams meeting links and IDs mentioned above. Be prepared with your updated resume, ID proof, and a quiet environment for the interview.
FAQs
Q. What is the selection process in Genpact’s Virtual Interview?
- Resume Screening
- HR Round
- Communication Test (for voice-based roles)
- Technical Interview (role-specific)
- Final HR Interview (salary, shift, and location discussion)
Q. How should I introduce myself during the interview?
“Good morning. I’m [Your Name], a graduate in [Your Field]. I’m skilled in [mention your key strength], and I’m enthusiastic about the opportunity to grow my career at Genpact.”
Q. What services does Genpact offer?
Finance & Accounting, Customer Service, Insurance, Analytics, IT, and more.
Q. What questions are asked in the HR round?
- Tell me about yourself.
- Why Genpact?
- Are you open to night shifts or rotation?
- Where do you see yourself in 3 years?
About Genpact
Genpact is a global professional services firm that specializes in business process management, digital transformation, and advanced technology services. Originally founded in 1997 as part of General Electric, Genpact now operates independently with its headquarters in New York City and a presence in over 30 countries. The company works across various sectors such as finance, healthcare, retail, and manufacturing, helping businesses improve efficiency and drive growth.