If you are looking to begin your career with a global technology leader, the latest ServiceNow Recruitment 2026 brings an excellent opportunity for fresh graduates and early professionals. The company has announced an off campus drive for the role of Associate Customer Success Guide in Bangalore. This freshers hiring opportunity is ideal for candidates who want to build a career in customer success, SaaS, consulting, or business operations within a fast-growing global organization.
With a flexible work environment, exposure to international clients, and strong career growth prospects, this role is a great starting point for candidates who want to work in the enterprise technology space.
ServiceNow Recruitment 2026
| Details | Information |
|---|---|
| Company | ServiceNow |
| Job Role | Associate Customer Success Guide |
| Qualification | Business-related degree preferred |
| Experience | 0–2 years (Freshers eligible) |
| Location | Bangalore (Flexible work model) |
| Salary | Best in industry (approx. ₹6–10 LPA expected) |
| Job Type | Full-time |
Job Overview
The Associate Customer Success Guide role is part of the newly established Customer Excellence Group based in Bangalore. In this position, candidates will work with customers across the APAC region to drive product adoption, improve customer experience, and help organizations achieve their business goals using ServiceNow solutions.
This role involves customer interaction, strategic planning, and collaboration with internal teams. It is a great opportunity for candidates interested in customer success, business consulting, or SaaS operations.
Key Responsibilities
As part of the Customer Excellence Group, selected candidates will handle a range of customer-focused responsibilities, including:
- Acting as a trusted advisor and primary point of contact for customers
- Understanding customer business needs and helping them achieve measurable outcomes
- Supporting onboarding and driving product adoption across accounts
- Collaborating with internal teams to resolve issues and improve customer experience
- Managing customer relationships and ensuring long-term value realization
- Conducting business reviews and strategic planning sessions
- Handling escalations and ensuring timely issue resolution
- Assisting customers in workshops related to governance, adoption strategies, and platform maturity
- Contributing to best practices, case studies, and customer success resources
This role offers hands-on exposure to enterprise clients and strategic business operations.
Skills Required
To succeed in this role, candidates should possess a mix of business understanding, communication skills, and technical awareness.
Basic Requirements
- 0–2 years of work experience (freshers can apply)
- A degree in business, management, IT, or a related field
- Strong communication and interpersonal skills
- High emotional intelligence and customer-centric mindset
- Ability to manage multiple tasks and priorities
Preferred Skills
- Interest in SaaS, enterprise solutions, or cloud technologies
- Understanding of customer engagement or consulting environments
- Basic knowledge of AI tools or interest in AI-driven workflows
- Program or project management exposure
- Additional language skills (optional but beneficial)
Candidates who are passionate about customer success and technology will find this role highly rewarding.
Why Join ServiceNow?
There are several reasons why this ServiceNow off campus drive 2026 is an excellent opportunity:
- Work with global enterprise customers across the APAC region
- Be part of a fast-growing and innovative AI-driven company
- Flexible work model with a modern work culture
- Strong learning and career growth opportunities
- Exposure to customer success, consulting, and strategic operations
- Inclusive workplace that values diverse backgrounds and experiences
ServiceNow encourages candidates from non-traditional career paths to apply, making it a great opportunity for fresh graduates looking to enter the corporate world.
Salary Details
While the company has not officially disclosed the salary, industry estimates suggest that the compensation for the Associate Customer Success Guide role ranges between ₹6 LPA to ₹10 LPA, depending on qualifications and interview performance.
In addition to the base salary, employees may receive benefits such as performance bonuses, health insurance, learning opportunities, and career development programs.
Hiring Location
- Bangalore, India
- Flexible work persona (hybrid or flexible model based on role requirements)
This role operates from the Regional Success Centre in Bangalore and supports customers across the APAC region.
How to Apply
Interested candidates can apply through the official ServiceNow careers portal by following these steps:
- Visit the official ServiceNow Careers website
- Search for Associate Customer Success Guide – Job ID: JB0070099
- Register or log in with your profile
- Fill in the application details and upload your updated resume
- Submit the application and wait for further communication from the recruitment team.
About the Company
ServiceNow is a leading cloud-based platform provider that helps organizations streamline workflows, improve productivity, and deliver better digital experiences. Founded in 2004 in San Diego by Fred Luddy, the company has grown into a global market leader serving more than 8,100 customers worldwide.
Today, ServiceNow works with 85% of the Fortune 500 companies and continues to innovate with AI-powered solutions that connect people, systems, and processes. The company’s mission is simple yet powerful — to make the world work better for everyone. With a strong focus on innovation, inclusivity, and employee growth, ServiceNow is recognized as one of the best workplaces in the technology industry.
