Tech Mahindra is conducting a walk-in drive for freshers and experienced candidates for Service Desk – Technical Support (International Voice) roles in Hyderabad. Candidates with excellent English communication skills and basic technical knowledge can apply. The company is hiring for Technical Support Associate and Senior Technical Support Associate positions, with an experience range of 0–4 years.
Job Overview
| Details | Information |
|---|---|
| Company | Tech Mahindra |
| Position | Technical Support Associate / Senior Technical Support Associate |
| Process | Service Desk – International Voice |
| Qualification | Graduation Not Required |
| Experience | Freshers / Experienced (0–4 Years) |
| Salary | ₹3–5.5 LPA |
| Location | Hyderabad |
| Work Mode | Work From Office |
| Walk-in Dates | 4–6 November 2026 |
| Interview Timing | 10:30 AM–12:00 PM |
| Venue | Tech Mahindra, Bahadurpally |
| Openings | 15 |
| HR Contact | Aniketh |
About Tech Mahindra
Tech Mahindra is a global IT services and consulting company that provides technology, business process and digital transformation services to clients across various industries.
Job Description
Tech Mahindra is looking for enthusiastic candidates to join its Service Desk Technical Support International Voice team. The role involves handling customer queries, providing timely solutions, troubleshooting technical issues and maintaining excellent service quality.
Roles and Responsibilities
- Provide Level 1 and Level 2 technical support.
- Respond to customer queries through calls and emails.
- Troubleshoot and resolve technical issues.
- Maintain proper documentation of incidents.
- Ensure customer satisfaction through prompt service.
- Handle service desk operations.
- Support users with account management, password resets and account unlocking.
- Troubleshoot hardware, software and network-related issues.
- Provide remote support for desktops, laptops, mobile devices and printers.
Eligibility Criteria
- Freshers and experienced candidates are eligible.
- Experience range: 0–4 years.
- Freshers with excellent communication skills and good technical knowledge can apply.
- Experienced candidates with at least 6 months of experience in technical support or service desk international voice processes are preferred.
- Excellent English communication skills are required.
- Basic knowledge of technical issues is required.
- Immediate joiners are preferred.
- Candidates must be willing to work in rotational shifts, including night shifts.
- Work from office is mandatory.
- No relocation is available.
Note: Graduation is not mandatory according to the supplied job listing.
Required Skills
- ServiceNow, BMC Remedy, HPSM and CA Service Desk.
- Active Directory and user management.
- Microsoft Office and Office 365.
- Outlook, Excel and Teams.
- Windows OS troubleshooting.
- VPN, Citrix and Exchange support.
- Hardware and network troubleshooting.
- LAN, printers and device support.
- Remote troubleshooting.
- Antivirus, patch management and SCCM basics.
- Knowledge of ITIL processes.
- Excellent verbal communication skills.
Salary Details
The salary mentioned in the Naukri listing is ₹3–5.5 LPA, depending on the candidate’s experience, skills and role.
Work Location and Shift Details
- Location: Hitech City or Bahadurpally, Hyderabad.
- Work Mode: Work From Office.
- Shifts: Rotational shifts, including night shifts.
- Operations: 24/7.
- Joining: Immediate joiners preferred.
Walk-in Interview Details
- Dates: 4–6 November 2026.
- Timing: 10:30 AM–12:00 PM.
- Venue: Tech Mahindra, Bahadurpally, Hyderabad.
- HR Contact: Aniketh.
Documents Required
Candidates should carry:
- Updated resume.
- Aadhaar card.
Important: Mention HR Aniketh on your resume when attending the interview.
How to Apply
Interested candidates can directly attend the walk-in interview at Tech Mahindra’s Bahadurpally office in Hyderabad during the specified dates and timings. Carry your updated resume and Aadhaar card and mention HR Aniketh on your CV.
Naukri Job Listing: Click here
Frequently Asked Questions
1. Is Tech Mahindra hiring freshers?
Yes. Freshers with excellent communication skills and basic technical knowledge can apply.
2. What is the experience requirement?
Candidates with 0–4 years of experience are eligible.
3. Is graduation mandatory?
No. The supplied listing states that graduation is not required.
4. What is the salary offered?
The advertised salary range is ₹3–5.5 LPA.
5. Where is the job location?
Hitech City or Bahadurpally, Hyderabad.
6. Is this a work-from-home job?
No. This is a work-from-office opportunity.
7. Are night shifts required?
Yes. Candidates must be comfortable with rotational shifts, including night shifts.
8. Who is the HR contact?
The HR contact mentioned in the listing is Aniketh.
Disclaimer
For informational purposes only. Not affiliated with Tech Mahindra. Verify eligibility and job details on the official careers website before applying. No selection guarantee or payment required.
