Tech Mahindra Walk-in Drive 2026 for Freshers and Experienced Candidates – Customer Support Executive International Voice in Hyderabad

Tech Mahindra Walk-in is inviting freshers and experienced candidates to attend a walk-in interview for the position of Customer Support Executive – International Voice at its Bahadurpally location in Hyderabad, Telangana. According to the job listing provided, candidates with 0–4 years of experience can apply, and the advertised salary range is ₹2.75 LPA to ₹5.5 LPA.

This opportunity is suitable for candidates who are interested in customer service, international voice processes, and business process management (BPM/BPO) careers. Eligible applicants may include HSC candidates, undergraduates, graduates, and postgraduates, provided they meet the other job requirements. Candidates must have excellent English communication skills, be comfortable working rotational night shifts aligned with UK timings, and must not be pursuing regular education.

The walk-in drive is scheduled from 13 October 2026 to 13 November 2026, with interviews taking place between 10:00 AM and 12:00 PM, according to the supplied listing. The interview venue is Tech Mahindra’s Bahadurpally campus in Hyderabad.

Candidates planning to attend should carry their Aadhaar card and ensure that the name Akhil is included on their resume, as instructed in the job description. Applicants should also verify the walk-in schedule and availability with the listed contact before travelling.

Tech Mahindra Walk-in Drive 2026 – Overview

Note: The salary, dates, openings, and other recruitment details are based on the supplied job listing and may change. Confirm the latest details with the recruiter before attending.

About Tech Mahindra

Tech Mahindra is an Indian multinational technology and consulting company that provides IT services, business process services, digital transformation solutions, and customer experience services to clients across industries.

The company operates in areas such as customer support, business process management, technology consulting, digital engineering, enterprise applications, network services, and other technology-enabled business solutions.

Customer service and international voice operations form part of the wider business services sector. Employees in these roles communicate with customers, understand their concerns, provide relevant assistance, and follow established service procedures.

For candidates beginning their careers, a customer support position can offer practical experience in professional communication, customer relationship management, problem-solving, and working with structured business processes.

The advertised opening is for a Customer Support Executive in the International Voice process at the Bahadurpally campus in Hyderabad. Candidates should review the job requirements carefully to understand the communication expectations, shift arrangements, eligibility conditions, and interview procedure before attending.

About the Customer Support Executive – International Voice Role

The Customer Support Executive position focuses on handling inbound calls from international customers. The selected candidates will be expected to listen carefully to customer questions, understand the issues being reported, and provide suitable responses according to the relevant process guidelines.

International voice roles generally require clear spoken English because employees communicate directly with customers from other countries. Candidates should be comfortable speaking professionally over the phone, asking appropriate questions, explaining information, and maintaining a courteous tone throughout the conversation.

The job description highlights first-call resolution and customer satisfaction. This means that employees should aim to address customer concerns accurately during the initial interaction whenever possible, rather than leaving issues unresolved.

The role is listed under the Associate designation and falls within the customer success, service, and operations category. It is advertised as a full-time, permanent position.

Candidates should note that the listing specifically mentions rotational night shifts aligned with UK timings. Applicants must be prepared for this working arrangement before attending the interview.

Job Responsibilities

Candidates selected for the Customer Support Executive – International Voice role may be responsible for the following activities described in the job listing.

1. Handle Inbound Calls

Employees will handle incoming calls from international customers. They must listen carefully to understand the purpose of each call and identify the assistance required.

A professional approach is important when answering calls, introducing oneself, confirming the customer’s concern, and guiding the conversation.

2. Understand Customer Queries

Customer queries can vary depending on the service or process supported by the team. The executive should listen attentively, ask relevant questions, and gather sufficient information before responding.

Understanding the concern correctly helps reduce unnecessary call transfers and repeated explanations.

3. Resolve Customer Issues

The role requires candidates to understand customer problems and provide appropriate resolutions through voice communication.

Employees should follow the applicable process guidelines, provide accurate information, and seek assistance through the relevant escalation procedure when an issue cannot be resolved independently.

4. Maintain Professional Communication

Clear and professional English communication is one of the major requirements for this position.

Customer support executives should speak in an understandable manner, listen without interrupting unnecessarily, and explain information politely. They should also remain patient when dealing with customers who are confused, dissatisfied, or requesting additional assistance.

5. Focus on First-Call Resolution

First-call resolution means addressing a customer’s concern during the initial call whenever possible.

Employees should understand the issue, check the relevant information, and provide a complete and accurate response. If a concern requires further investigation, they should follow the appropriate process rather than giving incorrect information.

6. Support Customer Satisfaction

Customer satisfaction is an important objective of customer service operations. Employees are expected to communicate respectfully, provide appropriate assistance, and follow the organisation’s service standards.

Maintaining a positive customer experience requires patience, listening skills, accuracy, and a willingness to help.

7. Follow Process Guidelines

Customer support teams typically follow defined procedures for handling different types of queries. Employees must understand the relevant instructions and apply them consistently.

Following established procedures helps maintain service quality and ensures that customer concerns are handled appropriately.

Eligibility Criteria for Tech Mahindra Walk-in Drive 2026

Candidates should review the following eligibility conditions before attending the interview.

Educational Qualification

The job listing states that the following educational categories can apply:

• HSC candidates
• Undergraduates
• Graduates
• Postgraduates

The listing also states that graduation is not mandatory under its education section. Therefore, candidates should not assume that only graduates are eligible.

However, the final eligibility decision depends on the employer’s recruitment requirements and the candidate’s individual profile.

Experience Required

The advertised experience range is 0–4 years.

Both freshers and experienced candidates can apply, according to the supplied description. Candidates with no prior professional experience may consider this opportunity if they meet the communication, education, and shift requirements.

Experienced applicants should be prepared to discuss their previous customer service responsibilities, communication skills, and experience handling customer queries.

English Communication Skills

Excellent English communication is specifically required for this international voice role.

Candidates should be comfortable with:

• Speaking clearly in English.
• Understanding spoken English.
• Listening carefully to customer concerns.
• Explaining information professionally.
• Asking relevant questions.
• Maintaining a polite and customer-focused tone.

Applicants can practise speaking about their education, previous experience, strengths, and reasons for applying before attending the interview.

Night-Shift Flexibility

Candidates must be comfortable working rotational night shifts aligned with UK timings.

Applicants should understand that working hours may differ from a standard daytime schedule. Anyone unable to work night shifts should confirm the requirements with the recruiter before attending.

Education Status

The listing explicitly states that candidates must not be pursuing regular education.

Applicants currently enrolled in a regular educational programme should verify their eligibility with the recruiter before travelling to the interview venue.

Work Schedule

The job description states that employees work five days a week with two rotational weekly offs.

Candidates should be prepared for the possibility that weekly holidays may not fall on Saturday and Sunday.

Salary and Benefits

The Naukri listing advertises a salary range of ₹2.75 lakh to ₹5.5 lakh per annum.

The actual compensation offered to an individual candidate may depend on the position, experience, assessment results, and the employer’s applicable compensation structure. The listing does not provide a confirmed salary breakdown, so applicants should ask the recruiter about the exact offer, fixed pay, variable components, and take-home salary during the recruitment process.

Two-Way Cab Facility

The job description mentions a cab facility for pickup and drop-off within a specified radius.

Candidates should confirm the applicable service area, pickup and drop-off conditions, timings, and any eligibility restrictions with the recruitment team.

This is particularly important for employees working rotational night shifts.

Career Growth Opportunities

The listing highlights growth opportunities. Customer support experience can help employees develop communication, problem-solving, customer handling, and process management skills.

Career progression depends on individual performance, available positions, organisational policies, and business requirements.

Full-Time, Permanent Employment

The role is advertised as full-time and permanent. Candidates should review the final employment terms, compensation, probation conditions, and company policies in the offer documentation before accepting an offer.

Walk-in Interview Dates, Timings and Venue

Candidates interested in attending should carefully review the interview details below.

Walk-in dates: 13 October 2026 to 13 November 2026

Reporting window: 10:00 AM to 12:00 PM

Venue:

Tech Mahindra – Bahadurpally

Survey No. 62, TMTC SEZ 1A, Qutubullapur Mandal,

Bahadurpally, Hyderabad,

Telangana – 500043

Building/entry details: B Block, Ground Floor

Recruiter contact: Akhil

Contact number: 7286866526

Important resume instruction: Include the name “Akhil” on your resume before attending the walk-in interview.

The advertised dates cover a month-long period, but this does not necessarily confirm that interviews will be conducted every day, including weekends or holidays. Contact the recruiter to confirm the specific day you intend to visit and whether the recruitment drive is still accepting candidates.

Candidates should aim to arrive within the stated reporting window and allow sufficient time for registration and the interview process.

Interview Rounds

The job listing identifies three rounds for the International Voice process.

Round 1: HR Interview

The HR round may focus on your educational background, experience, communication skills, shift flexibility, salary expectations, and availability.

Possible questions include:

• Tell me about yourself.
• Why do you want to join Tech Mahindra?
• What do you understand about customer support?
• Are you comfortable working night shifts?
• Can you work five days a week with rotational offs?
• Are you currently pursuing regular education?
• What are your strengths?
• How would you handle an unhappy customer?
• When can you join?

Keep your answers clear, honest, and concise. Candidates should be prepared to explain why they are interested in an international voice role.

Round 2: VNA

The listing identifies a VNA round but does not expand the abbreviation or explain the exact assessment format.

Candidates should confirm the nature of this round with the recruiter. Depending on the employer’s process, an assessment stage may evaluate communication or other job-related capabilities, but the precise format for this drive has not been confirmed in the supplied details.

Practise listening carefully, following instructions, and responding clearly to assessment questions.

Round 3: Operations Round

The Operations round may focus on whether the candidate is suitable for the customer support process.

Be prepared to demonstrate clear communication, customer-handling ability, patience, and a practical approach to resolving customer queries.

You may also be asked about your willingness to work UK-aligned night shifts and your understanding of the responsibilities associated with an international voice process.

The exact questions and assessment format can vary.

How to Prepare for the Interview

Preparation can help candidates communicate confidently and make a good impression during the walk-in drive.

Practise Your Self-Introduction

Prepare a short introduction that covers your name, education, relevant experience if any, communication strengths, and interest in the position.

Avoid memorising an unnecessarily long speech. Practise speaking naturally and clearly.

Improve Spoken English

Since the role requires excellent English communication, practise speaking about everyday topics, explaining a problem, and summarising information.

You can also practise listening to spoken English and responding in your own words.

Practise Customer-Service Scenarios

Think about how you would respond if a customer:

• Reports a problem and expects a quick solution.
• Is upset about an unresolved concern.
• Does not understand the information provided.
• Requests assistance that requires further investigation.

A good response should show patience, active listening, professional communication, and a focus on appropriate resolution.

Understand the Shift Requirement

Be ready to discuss your availability for rotational night shifts and UK timings. Do not confirm shift flexibility if you cannot actually meet the requirement.

Review Your Resume

Make sure your resume contains accurate educational and professional information. Include relevant skills such as spoken English, customer service, teamwork, problem-solving, and computer literacy where applicable.

Most importantly, follow the listing’s specific instruction to include the name Akhil on your resume.

Documents to Carry

The job description explicitly instructs candidates to carry their Aadhaar card.

Before leaving for the interview, consider preparing the following:

• Aadhaar card, as specifically requested.
• Updated resume with the name “Akhil” included.
• Copies of educational documents, if available.
• Experience details or supporting documents, if applicable.

Only the Aadhaar card is explicitly specified in the supplied listing. The additional items above are practical preparation suggestions, not confirmed mandatory requirements for this drive.

The listing also asks candidates to print the recruitment information and bring it to the interview. Keep a copy of the job details available for reference and confirm with the recruiter whether a printed copy is required.

How to Attend the Tech Mahindra Walk-in Drive

Follow these steps if you meet the eligibility requirements and wish to attend.

Step 1: Read the job details. Review the experience range, educational categories, English communication requirement, and night-shift expectations.

Step 2: Contact the recruiter. Call Akhil at 7286866526 to confirm the current recruitment status, available interview date, reporting window, and venue.

Step 3: Update your resume. Ensure your resume accurately reflects your education and experience. Include “Akhil” as requested by the job description.

Step 4: Prepare your documents. Carry your Aadhaar card and keep any additional supporting documents you may need.

Step 5: Reach the correct venue. Travel to Tech Mahindra, Bahadurpally, Survey No. 62, TMTC SEZ 1A, B Block, Ground Floor, Hyderabad, Telangana 500043.

Step 6: Attend the interview rounds. Be prepared for the HR, VNA, and Operations rounds mentioned in the listing.

Step 7: Clarify the offer details. If selected, review the compensation, shift schedule, cab facility, employment terms, and joining requirements before accepting the offer.

Skills That Can Help You Succeed

Although the listing does not require a particular technical degree, the following abilities are relevant to an international voice customer support position.

Communication: Speak clearly and professionally in English.

Listening: Understand customer concerns before providing a response.

Problem-solving: Identify the issue and follow the appropriate resolution process.

Patience: Remain calm and respectful during challenging conversations.

Customer focus: Aim to resolve concerns accurately and improve the customer’s experience.

Adaptability: Be prepared for rotational night shifts and changing weekly offs.

Teamwork: Collaborate with colleagues and follow the instructions provided by supervisors.

Attention to detail: Understand the concern correctly and avoid providing inaccurate information.

Candidates can practise these skills through mock interviews and role-play exercises before attending the recruitment drive.

Is This Opportunity Suitable for Freshers?

Yes. According to the supplied listing, candidates with zero years of experience are eligible to apply.

Freshers who have completed HSC or are undergraduates, graduates, or postgraduates may consider the role, subject to the employer’s final eligibility checks.

The position can provide exposure to customer service operations and international voice communication. It may also help candidates gain experience in professional conversations, resolving customer queries, and working according to process guidelines.

However, applicants should assess whether they are comfortable with the English communication requirement, rotational night shifts, and the condition that they must not be pursuing regular education.

Is This Role Suitable for Experienced Candidates?

The advertised experience range extends to four years, so experienced applicants may also apply.

Candidates with previous experience in customer service, voice processes, call centres, or related operations can highlight their communication skills, customer-handling experience, and ability to follow service procedures.

Applicants should explain their previous responsibilities accurately and be prepared to discuss how they handled customer concerns, difficult calls, and time-sensitive requests.

The final position and compensation will depend on the employer’s selection process and the candidate’s profile.

Walk-in Venue & Details: Click here

Frequently Asked Questions

1. Which company is conducting the walk-in drive?

Tech Mahindra is advertising the Customer Support Executive – International Voice walk-in drive at Bahadurpally, Hyderabad.

2. What is the job role?

The advertised designation is Associate, and the job role is Customer Support Executive – International Voice.

3. Can freshers apply?

Yes. The listing states that both freshers and experienced candidates can apply.

4. What is the required experience?

The advertised experience range is 0–4 years.

5. What is the educational qualification?

The listing mentions HSC, undergraduates, graduates, and postgraduates. Graduation is not mandatory according to its education section.

6. What is the salary offered?

The advertised salary range is ₹2.75–5.5 LPA. The final salary should be confirmed with the recruiter.

7. Where is the interview conducted?

The venue is Tech Mahindra, Bahadurpally, Survey No. 62, TMTC SEZ 1A, Qutubullapur Mandal, B Block, Ground Floor, Hyderabad, Telangana 500043.

8. What are the walk-in dates?

The supplied listing states 13 October 2026 to 13 November 2026. Confirm the specific interview date with the recruiter before travelling.

9. What are the interview timings?

The stated reporting window is 10:00 AM to 12:00 PM.

10. What are the interview rounds?

The listing specifies HR, VNA, and Operations rounds.

11. Is English communication mandatory?

Yes. Excellent English communication is stated as a requirement for the International Voice role.

12. Are night shifts required?

Yes. Candidates must be comfortable working rotational night shifts aligned with UK timings.

13. How many days per week will employees work?

The job description states five working days per week with two rotational offs.

14. Is cab transportation available?

The listing mentions a two-way cab facility for pickup and drop-off within a specified radius. Confirm the service area and conditions with the recruiter.

15. What document must candidates carry?

The job description specifically asks candidates to carry their Aadhaar card.

16. Should candidates mention a recruiter’s name on the resume?

Yes. The supplied listing instructs candidates to include the name “Akhil” on their resume.

17. Who is the HR contact?

The listed contact is Akhil, reachable at 7286866526. Verify the contact details through the original listing before sharing personal information.

18. Is this a work-from-home job?

The stated work location is Tech Mahindra’s Bahadurpally campus in Hyderabad. Candidates should plan for an on-site interview and confirm the actual work arrangement with the recruiter.

19. Can candidates pursuing regular education apply?

The listing states that candidates must not be pursuing regular education. Applicants in this situation should confirm their eligibility with the recruiter before attending.

20. Where can I find the original job posting?

You can view the supplied Naukri listing here

Final Words

The Tech Mahindra Customer Support Executive – International Voice walk-in drive is advertised as an opportunity for freshers and experienced candidates with 0–4 years of experience. The role is based at Bahadurpally in Hyderabad and focuses on handling inbound calls from international customers, understanding customer concerns, and delivering professional support.

Candidates who meet the stated education and experience criteria should prepare their resumes, practise spoken English, and review the rotational night-shift requirement. Remember to carry your Aadhaar card and include “Akhil” on your resume as instructed in the listing.

The advertised walk-in period is 13 October to 13 November 2026, from 10:00 AM to 12:00 PM. Because recruitment schedules and availability may change, contact the recruiter before travelling and confirm the exact interview date, venue, and current eligibility requirements.