Amazon is hiring for the position of Advocacy Operations Associate at its Hyderabad location. This opportunity is part of Amazon’s Advocacy Operations (AO) team, which supports Amazon Flex by resolving situations that affect the delivery partner experience.
Candidates with a bachelor’s degree, good English communication skills, and knowledge of Microsoft Office applications can review the job requirements and apply through Amazon’s official careers portal.
Amazon Advocacy Operations Associate – Job Overview
| Particulars | Details |
|---|---|
| Company | Amazon |
| Job Role | Advocacy Operations Associate |
| Job ID | 10554147 |
| Team | Advocacy Operations |
| Qualification | Bachelor’s Degree |
| Experience | Not specified |
| Location | Hyderabad, Telangana |
| Work Mode | Not specified |
| Employment Type | Not specified |
| Salary | Not disclosed |
| Job Category | Operations |
| Official Website | Amazon Careers |
About Amazon
Amazon is a global technology and e-commerce company operating across areas such as online retail, cloud computing, digital services, and logistics. The company provides opportunities across technology, operations, customer experience, and business support functions.
Job Description
Amazon is looking for an Advocacy Operations Associate who can support a fast-paced operations environment. The selected candidate will work with a diverse team and handle operational tasks while maintaining quality standards and meeting business targets.
The role requires strong written and verbal communication skills, the ability to manage multiple priorities, and the capability to follow standard operating procedures (SOPs).
The Advocacy Operations team supports Amazon Flex by resolving scenarios that affect the delivery partner experience through real-time monitoring and offline operational activities.
Key Responsibilities
- Follow standard operating procedures (SOPs) and manager instructions while ensuring quality compliance.
- Contribute ideas for project and process improvements.
- Respond to stakeholders within the required timelines, following SOPs and SLAs.
- Proactively escalate issues and concerns to managers or stakeholders.
- Meet business metrics, productivity targets, SLAs, and quality benchmarks.
- Maintain daily work records by updating trackers and workflow tools.
- Ensure assigned tasks meet predetermined productivity and quality standards.
Eligibility Criteria
Candidates interested in applying should meet the following basic requirements:
- Must have a bachelor’s degree.
- Should have experience or familiarity with Microsoft Office products and applications.
Preferred Qualification:
- Ability to speak, write, and read English fluently.
Required Skills
- Written and verbal communication.
- Microsoft Office applications.
- Time management and work planning.
- Ability to handle multiple priorities.
- Stakeholder communication.
- Problem-solving and issue escalation.
- Attention to detail.
- Ability to follow SOPs and meet SLA targets.
About the Advocacy Operations Team
Amazon’s Advocacy Operations team supports Amazon Flex and works on resolving situations that affect delivery partners. The team handles real-time monitoring as well as offline operational activities.
This opening is for an L2 Associate position at Amazon’s Hyderabad site.
Salary Details
Amazon has not disclosed the salary or compensation details in the provided job listing. Candidates should check the official recruitment portal for further information.
Job Location
The position is associated with Amazon’s Hyderabad site.
Location: Hyderabad, Telangana, India
The exact work arrangement has not been specified in the provided listing.
How to Apply for Amazon Advocacy Operations Associate Recruitment 2026
Interested and eligible candidates can apply through Amazon’s official careers website.
- Visit the official Amazon careers link.
- Review the job description and eligibility requirements.
- Check the job ID: 10554147.
- Complete the application with accurate details.
- Submit your application through the official portal.
Apply Online: Click here
Important Note
- Experience requirements are not specified in the provided listing.
- Salary details are not disclosed.
- Freshers’ eligibility is not explicitly confirmed.
- Candidates should verify all requirements on Amazon’s official careers website before applying.
Frequently Asked Questions (FAQs)
1. What is the job role at Amazon?
The position is Advocacy Operations Associate.
2. What is the required qualification?
Candidates must have a bachelor’s degree.
3. Where is the job location?
The position is based in Hyderabad, Telangana.
4. Is this job open to freshers?
The provided job description does not specify an experience requirement or explicitly confirm fresher eligibility.
5. What skills are required?
Candidates should have knowledge of Microsoft Office applications and strong English communication skills. Time management and stakeholder coordination are also important.
6. What is the salary for this position?
Amazon has not disclosed the salary in the provided listing.
7. How can candidates apply?
Candidates can apply through the official Amazon careers website using Job ID 10554147.
