HCLTech is hiring fresh graduates for the position of Customer Service Associate – Fresher under its Finance & Accounting (F&A) and Telecom domains. The job opportunity is available in Hyderabad and Bengaluru.
Candidates with a Bachelor’s degree in Arts or Science who have excellent communication skills and an interest in customer support can apply. Fresh graduates from the 2024, 2025 and 2026 batches are eligible as per the supplied job description.
Job Overview
| Details | Information |
|---|---|
| Company | HCLTech |
| Job Role | Customer Service Associate – Fresher |
| Domain | Finance & Accounting (F&A), Telecom |
| Qualification | Bachelor’s Degree (Arts & Science preferred) |
| Eligible Batches | 2024, 2025, 2026 |
| Experience | Freshers (0–1 Year) |
| Location | Hyderabad, Bengaluru |
| Work Mode | Work From Office |
| Employment Type | Full-Time, Permanent |
| Shift | As per business requirements |
| Salary | Not Disclosed |
| Openings | 70 (as listed on Naukri) |
About HCLTech
HCLTech is a global technology company providing IT services, engineering, cloud, digital transformation and business process solutions to clients across various industries.
The company works with organizations worldwide and offers career opportunities in technology, customer support, finance operations and business services.
Official Website: https://www.hcltech.com/
Job Description
HCLTech is looking for fresh graduates for its Customer Service Associate role in the F&A and Telecom domains.
Selected candidates will handle customer queries, provide support, resolve issues and ensure a positive customer experience. The role requires excellent communication, active listening, multitasking and problem-solving abilities.
Key Responsibilities
- Handle customer queries and provide appropriate solutions.
- Resolve customer issues at the first point of contact whenever possible.
- Deliver a positive customer experience.
- Communicate professionally, courteously and empathetically.
- Listen actively and understand customer requirements.
- Handle multiple tasks in a fast-paced environment.
- Work collaboratively with team members.
- Contribute ideas for improving processes and service quality.
Eligibility Criteria
Candidates must meet the following requirements:
- Bachelor’s degree in any discipline; Arts and Science graduates are preferred.
- Fresh graduates are encouraged to apply.
- 2024, 2025 and 2026 passed-out candidates.
- B.E./B.Tech and MCA candidates are not eligible.
- Excellent verbal and written communication skills.
- Good knowledge of MS Office applications, especially Excel and Outlook.
- Strong customer service orientation.
- Good problem-solving skills.
- Willingness to work in shifts if required.
Important: Candidates with excellent communication skills are preferred.
Required Skills
- Verbal and written communication
- Customer support
- Customer service orientation
- Active listening
- Problem-solving
- MS Excel and Outlook
- Multitasking
- Team collaboration
- Time management
- Adaptability
- Attention to detail
Salary Details
The salary package has not been disclosed in the supplied Naukri listing. Candidates can check compensation details during the recruitment process.
Job Location and Work Mode
- Locations: Hyderabad and Bengaluru
- Work Mode: Work From Office
- Employment Type: Full-Time, Permanent
- Experience: Freshers (0–1 Year)
How to Apply for HCLTech Recruitment 2026
Interested and eligible candidates can apply through the Naukri job listing.
- Visit the application link below.
- Review the eligibility criteria.
- Update your resume with your communication and customer service skills.
- Complete the online application.
- Submit your application for consideration.
Apply Online: Click here
Frequently Asked Questions
1. What is the job role at HCLTech?
Customer Service Associate – Fresher.
2. Who can apply for this job?
Eligible graduates, preferably from Arts and Science backgrounds.
3. Which batches are eligible?
2024, 2025 and 2026 graduates.
4. Is this opportunity open to freshers?
Yes. Candidates with 0–1 year of experience can apply.
5. Are B.E./B.Tech candidates eligible?
No. B.E./B.Tech and MCA candidates are not eligible according to the supplied listing.
6. What are the job locations?
Hyderabad and Bengaluru.
7. Is work from home available?
The listing does not specify work from home. Candidates should be prepared to work from the office.
8. What is the salary offered?
The salary is not disclosed in the supplied job listing.
