Wipro is inviting applications for the Associate Analyst position in Pune, Maharashtra. This opportunity is suitable for graduates interested in customer support, retail banking operations, client communication and issue resolution.
The role involves handling customer queries through telephone and email, troubleshooting client issues, maintaining records, and ensuring that requests are resolved within defined Service Level Agreements (SLAs).
Candidates with good English communication skills and an interest in banking operations can explore this opportunity.
Wipro Associate Analyst Recruitment 2026 – Overview
| Particulars | Details |
|---|---|
| Company | Wipro Limited |
| Job Role | Associate Analyst |
| Job ID | 212154 |
| Qualification | Graduates (as stated in the announcement) |
| Experience | Entry Level |
| Salary | ₹4 LPA (as provided in the announcement) |
| Location | Pune, Maharashtra |
| Mandatory Skill | Retail Banking (BA) |
| Support Channels | Telephone and Email |
| Posting Date | 21 October 2026 |
| Application Mode | Online |
| Official Apply Link | scroll down |
Note: The official description does not independently specify the degree requirement, experience level or salary. Confirm these details with Wipro during application.
About Wipro
Wipro Limited is a global technology services and consulting company that provides digital transformation, engineering, consulting and business process services. With operations across multiple countries, Wipro supports clients in various industries through technology and business solutions.
Job Description
The purpose of the Associate Analyst role is to provide effective support to business processes and resolve client issues directly or through timely escalation.
The selected candidates will manage customer transactions, respond to queries, troubleshoot problems, maintain records and ensure that service quality standards are met.
Roles and Responsibilities
- Handle incoming customer requests through telephone and email.
- Communicate with customers in a courteous and professional manner.
- Record customer details and document the nature of each issue.
- Track queries, troubleshooting steps and resolutions.
- Resolve customer issues according to defined SLAs.
- Use internal knowledge bases and FAQs to provide accurate solutions.
- Identify recurring issues by analysing call logs.
- Escalate serious or unresolved customer issues to the team leader.
- Maintain accurate records using designated tracking systems.
- Follow company policies, standard procedures and service agreements.
- Participate in product training and self-learning activities.
- Follow up with customers to collect feedback and ensure service quality.
Eligibility Criteria
According to the recruitment announcement:
- Graduates can apply.
- Entry-level candidates can explore this opportunity.
- Good English communication skills are important.
- Candidates should be comfortable communicating with customers.
- Interest in retail banking and customer support is beneficial.
Mandatory skill mentioned in the official job description: Retail Banking (BA).
The exact degree disciplines and eligible batches are not specified in the supplied official job description. Check the application portal for the final eligibility requirements.
Required Skills
- Good English communication skills.
- Customer service and query handling.
- Basic troubleshooting and problem-solving.
- Retail banking knowledge.
- Email and telephone support.
- Documentation and record management.
- SLA and process compliance.
- Ability to work with internal knowledge bases and tracking systems.
Salary Details
The recruitment announcement mentions an expected salary of ₹4 LPA.
Candidates should confirm the actual CTC, salary structure, allowances and benefits with Wipro during the recruitment process.
Job Location
Pune, Maharashtra, India
How to Apply for Wipro Associate Analyst Recruitment 2026
Interested candidates can apply through the official Wipro careers portal.
- Visit the official application link.
- Review the job description and eligibility requirements.
- Register or log in to your candidate account.
- Enter the required personal and educational details.
- Upload your updated resume.
- Submit the application and check your registered email for updates.
Apply Online: Click here
Frequently Asked Questions
1. What is the job role at Wipro?
The position is Associate Analyst.
2. What is the job location?
Pune, Maharashtra, India.
3. Who can apply?
The recruitment announcement mentions graduates with good English communication skills. Check the official portal for exact eligibility.
4. Is this suitable for freshers?
The announcement describes it as an entry-level opportunity. The official job description does not specify a precise experience requirement.
5. What is the salary?
The recruitment announcement mentions ₹4 LPA. Confirm the final compensation with Wipro.
6. What is the mandatory skill?
Retail Banking (BA).
7. What are the main responsibilities?
Handling customer queries, providing support through phone and email, troubleshooting issues, maintaining records and meeting SLAs.
8. How can candidates apply?
Candidates can apply through the official Wipro careers link provided above.
Disclaimer
⚠️ Disclaimer: For informational purposes only. Not affiliated with Wipro. Verify eligibility and job details on the official careers website before applying. No selection guarantee or payment required.
