Zoho Corporation has announced a new hiring opportunity for the role of Technical Support Engineer, offering an excellent career start for graduates who are passionate about customer support and technology. This Zoho Off Campus Drive 2025 is aimed at candidates who have strong communication skills and an interest in solving technical issues for global customers.
Zoho is well known for providing long-term career growth, employee-friendly policies, and a strong learning environment. If you are looking for a full-time role in a reputed Indian product-based company, this Zoho Technical Support Engineer recruitment could be the right opportunity for you.
Zoho Off Campus Drive 2025 – Job Details
| Details | Information |
|---|---|
| Company Name | Zoho Corporation |
| Job Role | Technical Support Engineer |
| Job Type | Full-Time |
| Qualification | Any Graduate (Preferred technical background) |
| Experience | Freshers & Experienced |
| Work Location | Chennai, Salem, Coimbatore, Tirunelveli, Madurai |
| Salary (CTC) | ₹3.5 LPA – ₹6 LPA (Expected) |
Job Overview
Zoho is hiring Technical Support Engineers for a full-time role. In this position, selected candidates will provide voice-based technical support to both domestic and international customers. The role involves handling inbound and outbound calls, understanding customer issues, and delivering quick and effective solutions.
This role is ideal for candidates who enjoy interacting with people, explaining technical concepts clearly, and working in a fast-paced support environment. Candidates should be comfortable working in night shifts, as the role supports global customers across different time zones.
Key Responsibilities
As a Technical Support Engineer at Zoho, your responsibilities will include:
- Providing voice-based technical support to customers via inbound and outbound calls.
- Building strong relationships with customers through clear, confident, and professional communication.
- Ensuring high customer satisfaction by delivering accurate solutions with a focus on first-time resolution.
- Collaborating with internal technical teams to resolve complex technical issues faster.
- Working closely with the technical content team to identify gaps in help documentation and support modules.
- Maintaining detailed records of customer interactions and solutions provided.
This role requires patience, technical understanding, and a strong customer-first mindset.
Skills Required
To be eligible for the Zoho Technical Support Engineer role, candidates should possess the following skills:
- Strong verbal communication skills in English.
- Ability to explain technical concepts in a simple and understandable manner.
- Basic understanding of software applications, troubleshooting, and customer support processes.
- Good problem-solving and analytical thinking abilities.
- Willingness to work in night shifts and rotational schedules.
- Positive attitude, adaptability, and eagerness to learn.
Candidates with prior exposure to customer support or technical assistance will have an added advantage, though freshers are also encouraged to apply.
Why Join Zoho
Zoho is known for offering a stable and growth-oriented work environment, making it a preferred choice for job seekers across India. Here’s why joining Zoho as a Technical Support Engineer is a smart career move:
- Product-Based Company: Work on real-world software products used globally.
- Strong Learning Culture: Extensive training programs for technical and communication skills.
- Career Growth: Opportunities to move into advanced technical, product, or leadership roles.
- Employee-Friendly Policies: Focus on work-life balance and long-term employment.
- Global Exposure: Interact with international customers and gain valuable industry experience.
Zoho invests heavily in employee development, ensuring that even entry-level employees have a clear career path.
Salary Details
The salary for the Zoho Technical Support Engineer role is competitive and aligns with industry standards. The expected CTC ranges between ₹3.5 LPA and ₹6 LPA, depending on skills, experience, and performance during the interview process.
In addition to the base salary, Zoho offers benefits such as paid leaves, performance incentives, health benefits, and learning opportunities. Over time, employees can see significant salary growth through internal promotions and role transitions.
Hiring Locations
Zoho has announced openings for this role in the following Tamil Nadu locations:
- Chennai
- Salem
- Coimbatore
- Tirunelveli
- Madurai
Candidates applying for this role should be open to working from any of these locations based on business requirements.
How to Apply
Interested candidates can apply directly through Zoho’s official careers portal. Follow the steps below:
- Visit the Zoho Careers website.
- Search for “Technical Support Engineer” under job openings.
- Review the job description and location details carefully.
- Click on “I’m Interested” or “Apply Now.”
- Complete the application form with accurate personal and educational details.
Shortlisted candidates will be contacted by Zoho’s recruitment team for further rounds, which may include communication assessment, technical interview, and HR discussion.
Zoho Apply Link : Click here
About the Company
Zoho Corporation is a globally recognized Indian software company that develops cloud-based business applications used by millions of customers worldwide. Founded in 1996, Zoho offers a wide range of products including CRM, finance, HR, marketing, and collaboration tools.
What sets Zoho apart is its commitment to innovation, privacy-first software, and employee-centric work culture. Zoho believes in nurturing talent from the ground up and provides extensive training to help employees grow professionally and personally. The company operates from multiple locations across India and serves customers in more than 180 countries.
