Barclays Hiring — CSO Service Analyst | Pune, India — Apply Now
Barclays is hiring for the role of CSO – Service Analyst at its Pune office. This position is a great opportunity for graduates and early-career professionals who want to build a career in technology operations, system monitoring, incident handling, and service reliability within a global banking and financial services organization.
The role provides practical exposure to enterprise-level applications, production support environments, and performance monitoring tools — making it highly suitable for candidates who want to understand how large-scale systems function in real-time business environments.
Job Overview
- Position: CSO – Service Analyst
- Company: Barclays
- Qualification: Bachelor’s Degree (Any Relevant Stream)
- Experience Level: Freshers / Early-Career Candidates
- Location: Pune, India
- Employment Type: Full-Time
This role is ideal for candidates who are interested in system operations, diagnostics, monitoring tools, and service-support environments.
About the Role
As a CSO Service Analyst, the selected candidate will work in the technology service management team, supporting production environments and monitoring application performance. The role involves identifying system issues, analyzing logs, supporting incident resolution, and coordinating with multiple engineering and platform teams to maintain service stability.
Instead of being limited to routine tasks, the role allows candidates to work closely with observability platforms, environment performance metrics, and live support workflows, giving them meaningful exposure to enterprise-scale technology operations.
Key Responsibilities
The candidate may be responsible for:
- Monitoring application & infrastructure performance
- Supporting incident analysis and resolution
- Reviewing logs, alerts, and monitoring dashboards
- Working with AppDynamics, Kibana and system diagnostics tools
- Coordinating with development & platform engineering teams
- Preparing reports and documentation for service activities
Responsibilities may vary based on project and platform requirements.
Skills & Knowledge Required
To perform well in this role, candidates should have:
- Strong analytical & problem-solving ability
- Understanding of system support or monitoring concepts
- Ability to interpret logs and performance metrics
- Good communication & coordination skills
- Interest in production support environments
Knowledge of the following is an added advantage:
- Linux basics / SQL
- Web or application servers (Tomcat / WebSphere)
- Cloud / SaaS or hosted environments
- APM or observability tools
Freshers with strong logical thinking and willingness to learn may also apply.
Who Should Apply
This role is suitable for:
- Fresh graduates seeking technology operations exposure
- Early-career IT / engineering candidates
- Applicants interested in monitoring & incident support
- Candidates who enjoy analytical and system-oriented work
The role is especially beneficial for candidates planning to grow in:
Technology Operations • Production Support
Reliability Engineering • DevOps & Platform Support
Why This Role Offers Strong Career Value
Working as a Service Analyst at Barclays helps candidates:
- Gain experience in enterprise production environments
- Understand live incident & service workflows
- Build confidence in diagnostics & performance monitoring
- Strengthen long-term career value in tech operations
This role opens pathways toward:
SRE • DevOps Support Engineer • Systems Analyst
Platform Support • Service Operations Engineer
Such exposure is highly valued across banking, fintech, SaaS, and enterprise tech firms.
Work Environment & Learning Exposure
Barclays provides:
- Structured mentorship & team collaboration
- Hands-on work with monitoring tools
- Exposure to global-scale technology systems
- A learning-focused and performance-driven culture
The role helps freshers transition smoothly from academics to real-world engineering environments.
How to Apply
Candidates can apply through the official Barclays careers portal using the link below:
👉 Apply Here:
https://search.jobs.barclays/job/-/-/13015/90168282016
Before applying, candidates should ensure their resume highlights:
- Academic or mini-projects
- Any IT / operations or support exposure
- Problem-solving or analytical work experience
Shortlisted candidates will be contacted for assessments or interviews.
About Barclays
Barclays is a leading global bank with strong focus on technology transformation, digital platforms, and scalable financial systems. The organization provides structured learning exposure, collaborative work culture, and excellent long-term growth opportunities for technology professionals.
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