American Express is hiring for the Apprentice (Alternate Listing / Multiple Openings) role in Bengaluru and Gurugram, India (Hybrid). This opportunity is designed for fresh graduates and entry-level candidates who want to begin their careers within a global financial services organization while gaining hands-on exposure to real business, technology, and operations functions. The apprenticeship model allows candidates to learn on the job, build professional skills, and understand enterprise-scale systems in a structured environment.
About American Express
American Express is a globally recognized financial services company known for its payments, banking, credit, and customer engagement solutions. The organization operates at massive scale, supporting millions of customers and merchants worldwide. American Express emphasizes innovation, risk management, customer trust, and continuous learning, making it a strong environment for early-career professionals to build long-term careers.
Role Overview – Apprentice
The Apprentice role is an entry-level position created to help graduates transition from academic learning to professional execution. Apprentices are placed across different teams based on business needs, where they receive training, mentorship, and real project exposure.
- Job Title: Apprentice
- Employment Type: Apprenticeship / Entry-Level
- Experience Level: Freshers / Entry Level
- Qualification: Bachelor’s / Master’s Degree
- Location: Bengaluru & Gurugram, India (Hybrid)
- Domain: Business Operations / Technology / Analytics / Support Functions
This role provides a broad foundation for future full-time opportunities within American Express.
Purpose of the Apprentice Role
The primary purpose of the Apprentice role is to develop industry-ready professionals by providing practical exposure to enterprise processes, systems, and team collaboration. Apprentices support day-to-day operations while learning how large organizations function across compliance, customer experience, analytics, and technology-driven workflows.
Key Responsibilities
As an Apprentice, responsibilities typically include:
- Supporting assigned teams with operational or analytical tasks
- Assisting in data preparation, reporting, or documentation
- Learning internal tools, platforms, and standard operating procedures
- Collaborating with team members on assigned projects
- Following compliance, risk, and quality guidelines
- Participating in training sessions and knowledge-sharing activities
- Maintaining accurate records and task updates
- Contributing to process improvement initiatives
Responsibilities may vary depending on the business unit and function.
Skills and Knowledge Required
American Express looks for learning potential rather than deep experience.
- Basic understanding of business or technology concepts
- Comfort working with data, reports, or documentation
- Familiarity with MS Excel, PowerPoint, or similar tools
- Strong analytical and logical thinking
- Willingness to learn internal systems and processes
- Basic communication and presentation skills
Exposure to analytics, finance, operations, or technology coursework is an added advantage.
Professional and Soft Skills
In addition to technical awareness, the following skills are important:
- Strong attention to detail
- Professional communication and teamwork
- Time management and task prioritization
- Adaptability to structured corporate environments
- Ownership and accountability for assigned work
- Willingness to accept feedback and learn continuously
These skills help apprentices perform effectively and grow within teams.
Role Views – Day-to-Day Work Experience
On a typical day, an Apprentice at American Express may:
- Assist team members with daily operational tasks
- Work on data entry, validation, or reporting activities
- Attend team meetings and training sessions
- Learn about compliance, risk, and control frameworks
- Support documentation and process tracking
- Collaborate with cross-functional teams
- Review feedback and improve task quality
This exposure helps apprentices gain confidence and real-world professional experience.
Who Should Apply
This role is suitable for:
- Fresh graduates from any relevant discipline
- Entry-level candidates seeking corporate exposure
- Individuals interested in finance, operations, analytics, or technology
- Candidates looking for structured learning and mentorship
- Graduates aiming for long-term careers in global enterprises
Prior industry experience is not mandatory.
Work Culture and Learning Environment
American Express promotes an inclusive, ethical, and learning-focused culture. Apprentices benefit from mentorship, formal training programs, and exposure to global best practices. The organization emphasizes employee well-being, diversity, and continuous skill development.
Career Growth and Future Opportunities
After completing the apprenticeship, candidates may move into roles such as:
- Business Analyst or Operations Analyst
- Technology or Systems Analyst
- Risk, Compliance, or Control Roles
- Customer Experience or Support Specialist
- Full-time Associate positions within American Express
Performance, learning ability, and business needs influence future role conversions.
How to Apply
Candidates should apply through the official American Express careers portal using the link below. Ensure your resume highlights academic background, analytical skills, communication ability, and willingness to learn.
The American Express Apprentice role is an excellent opportunity for fresh graduates to gain enterprise exposure, build professional skills, and start a stable, growth-oriented career within a global financial services organization.
