Sutherland is conducting a Virtual Hiring Drive on 27th & 28th September 2025 for the role of Customer Support Associates. The drive will be held online, giving candidates the flexibility to attend from anywhere. This opportunity is open for candidates who have passed 12th class (10+2), Diploma, or are graduates. Freshers and individuals with up to 2 years of experience are encouraged to apply.
This is a great opportunity for those looking to start or build a career with one of the leading global customer support and technology services companies.
Sutherland Mega Online Interview
| Category | Details |
|---|---|
| Company | Sutherland (Online Interview) |
| Role | Customer Support |
| Qualification | 12th Pass / Diploma / Graduate |
| Location | Mumbai & Kochi |
| Work Experience | 0–2 years |
Responsibilities for Customer Support Roles in Sutherland
- Interact with customers in a polite and professional manner.
- Listen carefully to customer concerns.
- Provide simple and clear solutions.
- Explain services in an easy-to-understand way.
- Record customer details and interactions.
- Escalate complex issues to team leaders.
- Maintain a positive and friendly approach.
- Deliver an excellent customer service experience.
Key Skills Needed for Customer Support
- Strong communication abilities.
- Active listening skills.
- Problem-solving mindset.
- Basic computer knowledge.
- Patience and empathy with customers.
- Positive and friendly attitude.
- Teamwork and collaboration.
- Willingness to learn and adapt.
Sutherland Online Interview Meeting Link & Other Details
🔹 For Customer Support Roles – Mumbai & Kochi
- Qualification: 10+2 / Diploma / Graduate (0–2 Years of Experience)
- Date & Time: 27th & 28th September, 11:30 AM – 4:00 PM
- Meeting Link: Click Here to Join
| Role | Customer Support |
|---|---|
| Experience | 0–2 years |
| Qualification | 10+2 pass, Diploma & Graduates |
| Date & Time | 27th & 28th September, 11:30 AM – 4:00 PM |
| Meeting link | https://sutherland.webex.com/wbxmjs/joinservice/sites/sutherland/meeting/download/032b6865acc84c5a9d32a5948d1959c4?siteurl=sutherland&MTID=m427b34de207341f6609f175a80182a60 |
About Sutherland Company
Founded in 1986, Sutherland is a global process transformation company providing customer support, digital transformation, and technology services. With a presence in multiple countries and thousands of employees worldwide, Sutherland is known for its strong training programs, career growth opportunities, and employee-friendly work culture.
Sutherland Mega Zoom (Virtual) Interview – FAQs
1. What is the role of Customer Support at Sutherland Virtual Drive?
The role involves speaking with customers, addressing their concerns, solving problems, and ensuring a smooth customer experience.
2. Who can apply for Customer Support jobs at Sutherland?
Candidates who have completed 12th pass, Diploma, or Graduation can apply. Both freshers and experienced candidates (0–2 years) are eligible.
3. Where are the Customer Support jobs located?
Currently, Sutherland Virtual Drive is hiring for Mumbai and Kochi locations.
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Disclaimer
The recruitment details provided above are for informational purposes only. All official recruitment processes are conducted directly by the company. We do not guarantee selection and we do not charge any fee for sharing this job update.