Altera Recruitment 2026: Great opportunity for freshers! Altera (Harris Computer) is hiring candidates for the position of Associate Technical Support Consultant. Candidates with 0–1 year of experience and a bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline can apply for this opportunity.
This is a full-time remote job opportunity based in India, with the listed location covering Pune-Baroda. Interested and eligible candidates can check the complete job details, eligibility criteria, responsibilities, required skills, and application process below.
Altera Recruitment 2026 – Job Overview
| Particulars | Details |
|---|---|
| Company Name | Altera (Harris Computer) |
| Job Role | Associate Technical Support Consultant |
| Job ID | R0046542 |
| Experience | Freshers / 0–1 Year |
| Qualification | Bachelor’s Degree |
| Job Location | Remote – Pune/Baroda, India |
| Job Type | Full-Time |
| Department | Technical Support / Customer Support |
| Employment Type | Full-Time |
| Work Mode | Remote |
| Salary | Not Disclosed |
| Application Mode | Online |
| Official Apply Link | Available Below |
About Altera (Harris Computer)
Altera is part of Harris Computer and provides enterprise software solutions for specialized industries, including healthcare.
The company offers opportunities for technology professionals to work with enterprise applications, customer support systems, databases, and technical troubleshooting.
This Associate Technical Support Consultant position is an entry-level opportunity for fresh graduates who want to build their careers in technical support, enterprise software, application troubleshooting, and healthcare IT.
Altera Job Description 2026
Altera is looking for motivated and technically inclined candidates for the position of Associate Technical Support Consultant.
Selected candidates will receive training on enterprise healthcare software products and technical support processes. They will work closely with experienced consultants to investigate, troubleshoot, and resolve customer-reported technical issues.
This position provides an opportunity to gain practical experience in enterprise applications, databases, interfaces, application troubleshooting, incident management, and healthcare IT systems.
Roles and Responsibilities
Candidates selected for the Associate Technical Support Consultant position may be responsible for the following activities:
- Provide first-level technical support to customers using enterprise healthcare software applications.
- Investigate, troubleshoot, and resolve application and technical issues reported through ServiceNow or other ticketing systems.
- Analyse technical problems by reviewing logs, identifying error messages, and following troubleshooting procedures.
- Follow Standard Operating Procedures (SOPs), knowledge articles, and troubleshooting guides.
- Perform basic application configuration, validation, and troubleshooting activities.
- Collaborate with senior technical consultants, development, infrastructure, database, and other technical teams.
- Maintain accurate documentation of troubleshooting steps, findings, resolutions, and customer communication.
- Meet defined Service Level Agreement (SLA), productivity, quality, and customer satisfaction expectations.
- Participate in knowledge-transfer sessions and continuously improve product knowledge.
- Identify recurring issues and contribute to improvements in knowledge articles, SOPs, automation, and support processes.
- Use AI-assisted troubleshooting tools responsibly to improve investigation efficiency.
- Communicate professionally with customers through email, chat, and support calls.
- Participate in rotational shifts, including evening, night, and weekend coverage.
- Escalate critical issues promptly and ensure proper follow-up until resolution.
Eligibility Criteria for Altera Recruitment 2026
Candidates interested in applying for this opportunity should meet the following requirements.
Educational Qualification:
Candidates should have a bachelor’s degree in any of the following relevant technical disciplines:
- Computer Science
- Information Technology
- Computer Engineering
- Electronics Engineering
- Other related technical disciplines
Experience Required:
- Freshers are eligible to apply.
- Candidates with 0–1 year of experience can apply.
- Fresh graduates with strong technical aptitude are encouraged to apply.
Technical Knowledge Required:
Candidates should have a basic understanding of:
- Operating Systems, particularly Windows.
- Networking fundamentals.
- Databases and SQL concepts.
- Application troubleshooting.
- Software development and support concepts.
Other Skills Required:
- Good analytical and problem-solving skills.
- Strong written and verbal communication skills.
- Ability to work collaboratively with technical teams.
- Willingness to learn new technologies.
- Flexibility to work in rotational shifts and certain weekend on-call schedules.
Preferred Skills
The following skills are advantageous but are not mandatory for freshers:
- Basic SQL and database querying.
- Windows Server fundamentals.
- Networking concepts such as TCP/IP, DNS, ports, and connectivity.
- ServiceNow or similar ITSM tools.
- ITIL fundamentals.
- Healthcare IT, EMR, and EHR concepts.
- Basic scripting knowledge in PowerShell, Python, or Batch scripting.
- Exposure to AI tools used for troubleshooting and technical support.
Freshers without experience in these preferred skills can still consider applying if they meet the mandatory eligibility requirements.
Selection Process
The selection process may include the following stages:
- Online Application
- Resume Shortlisting
- Technical Assessment (if applicable)
- Technical Interview
- HR Interview
- Final Selection
The exact selection procedure will be determined by the company’s recruitment team.
Salary Details
The salary for the Associate Technical Support Consultant position has not been disclosed in the provided job notification.
Compensation and other employment benefits will be communicated by the company during the recruitment process.
How to Apply for Altera Recruitment 2026?
Interested and eligible candidates can follow these steps to apply online:
- Visit the official Altera job application page.
- Read the complete job description carefully.
- Check the educational qualifications and required skills.
- Click on the Apply button.
- Register or log in to your account.
- Enter the required personal and educational details.
- Upload your updated resume.
- Review your application and submit it.
- Save your application confirmation for future reference.
Direct Apply Link: Click here
Job Requisition ID: R0046542
Why Should Freshers Apply for This Job?
This opportunity can be a good starting point for graduates interested in building a career in IT support and enterprise technology.
Some potential learning opportunities include:
- Practical exposure to enterprise healthcare software.
- Learning application troubleshooting techniques.
- Understanding databases and SQL concepts.
- Experience with ticketing and incident management systems.
- Exposure to ServiceNow and ITIL processes.
- Opportunity to work with experienced technical consultants.
- Development of customer communication and problem-solving skills.
Frequently Asked Questions (FAQs)
1. Is Altera hiring freshers in 2026?
Yes. According to the provided job notification, Altera is accepting applications for the Associate Technical Support Consultant position, with freshers and candidates having 0–1 year of experience eligible to apply.
2. What is the qualification required for Altera recruitment?
Candidates should have a bachelor’s degree in Computer Science, Information Technology, Computer Engineering, Electronics, or a related technical discipline.
3. What is the job location for Altera Associate Technical Support Consultant?
The listed location is Remote Pune-Baroda, India.
4. Is this a work-from-home job?
The job is listed as remote. Candidates should confirm the applicable work arrangements and location requirements with the employer.
5. Is SQL mandatory for this position?
Basic knowledge of databases and SQL concepts is required. Additional SQL querying experience is listed as a preferred skill.
6. Can freshers apply without ServiceNow experience?
Yes. ServiceNow or similar ITSM tool experience is mentioned under preferred skills and is not mandatory for freshers.
7. What is the experience required?
Freshers and candidates with 0–1 year of experience are eligible.
8. What is the job ID for this position?
The job requisition ID is R0046542.
9. Is this a full-time opportunity?
Yes. The position is listed as full-time.
