If you are a recent graduate looking to begin your career in the IT support domain, the latest Consilio recruitment 2026 announcement brings an excellent opportunity. The company is hiring for the role of Associate, IT Support (L1 Technician) in Bangalore under its ongoing off campus drive. This role is ideal for candidates seeking freshers hiring opportunities in the technology support field.
With a strong focus on eDiscovery, legal technology, and SaaS-based platforms, Consilio offers a dynamic environment where entry-level professionals can gain hands-on experience in real-time IT operations.
Consilio Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Consilio |
| Job Role | Associate, IT Support (L1 Technician) |
| Qualification | BE/BTech (CS), MCA, BCA (Preferred) |
| Experience | 0–6 Months (Freshers Eligible) |
| Job Location | Bangalore, India |
| Salary | Expected ₹3 LPA – ₹5 LPA |
Job Overview
Under the Consilio recruitment 2026 off campus drive, the organization is inviting applications for the Associate, IT Support (L1 Technician) role in Bangalore.
The L1 Technician acts as the first point of contact for users seeking technical assistance. This role focuses on resolving routine IT issues, supporting SaaS applications, managing user accounts, and escalating complex technical problems to higher-level support teams when required.
This opportunity is well-suited for freshers with 0–6 months of experience who are eager to build a career in IT helpdesk and support operations.
Key Responsibilities
Candidates selected under the Consilio off campus drive 2026 will be responsible for the following tasks:
- Responding to Help Desk tickets via Service Desk, ServiceNow (SNOW), calls, and chatbot systems.
- Diagnosing and resolving common IT issues using established troubleshooting procedures.
- Performing initial troubleshooting for hardware problems, software errors, operating system issues, and network connectivity concerns.
- Providing step-by-step guidance to users and offering basic technical training where required.
- Maintaining accurate documentation of troubleshooting steps and resolutions in the ticketing system.
- Creating, modifying, and deactivating user accounts in SaaS platforms such as Office 365 and ServiceNow.
- Managing user permissions and access rights across SaaS applications.
- Supporting Office 365 services including Email, OneDrive, Teams, and SharePoint.
- Escalating unresolved or complex issues to L2 or L3 support teams.
- Assisting in scheduled maintenance activities and performing smoke testing.
- Participating in regular team stand-up meetings and providing updates on issue status.
The role demands both technical knowledge and strong communication skills, as the L1 Technician interacts directly with internal users.
Skills Required
To succeed in this freshers hiring opportunity, candidates should possess:
- Basic understanding of SaaS (Software as a Service) concepts.
- Familiarity with ticketing systems like ServiceNow or Service Desk (preferred but not mandatory).
- Strong logical thinking and problem-solving abilities.
- Quick learning capability to adapt to new tools and technologies.
- Excellent verbal and written communication skills.
- Ability to work independently as well as in a collaborative team environment.
- A+ certification or similar IT certification (considered an added advantage).
Educational Qualification
- BE/BTech in Computer Science (preferred)
- MCA or BCA
- Candidates with relevant technical backgrounds are encouraged to apply.
Experience
- 0 to 6 months of experience in Helpdesk or IT Support roles.
- Freshers are eligible.
- Rotational shifts may apply.
Why Join Consilio?
Choosing Consilio under the Consilio recruitment 2026 drive offers several advantages for early-career professionals:
1. Strong Learning Environment
Employees work in a collaborative and innovation-driven culture where learning is continuous.
2. Professional Growth
The company provides opportunities for skill enhancement and career progression within IT support and technology operations.
3. Exposure to Global Clients
Being a global leader in legal technology, Consilio gives employees exposure to international standards and enterprise-level systems.
4. Competitive Compensation
The organization offers a competitive salary package along with employee benefits.
5. Values-Driven Culture
Consilio operates on its “True North Values” including:
- Client Experience – Accountability and customer-first mindset
- Collaboration – Respect and teamwork across geographies
- Innovation – Curiosity and continuous improvement
- Grit – Ownership and dedication to results
Additionally, Consilio is an Equal Employment Opportunity employer and maintains a diverse and inclusive workplace.
Salary Details
While the official job notification mentions a competitive salary, the exact compensation package will depend on qualifications, skills, and interview performance.
For entry-level IT Support roles in Bangalore, compensation typically aligns with industry standards for fresh graduates. Additional benefits may include:
- Health insurance
- Performance-based increments
- Learning and development programs
- Corporate benefits as per company policy
Hiring Location
The position is based in:
- Bangalore, India
Bangalore continues to be one of India’s leading IT hubs, offering exposure to top technology companies and strong career growth prospects.
How to Apply for Consilio Recruitment 2026?
Interested candidates can apply online through the official careers page of Consilio.
Application Steps:
- Visit the official Consilio careers portal.
- Search for “Associate, IT Support – Job ID 2026-3807.”
- Fill in the required personal and academic details.
- Upload your updated resume.
- Submit the application form.
About the Company
Consilio is a global leader in eDiscovery, document review, legal advisory, and transformation consulting services. Through its comprehensive “Consilio Complete” suite, the company supports multinational law firms and corporations with innovative software solutions, managed services, and deep regulatory expertise.
Operating across multiple geographies, Consilio blends technology and legal expertise to help organizations manage complex data challenges. The company is known for delivering cost-effective and scalable solutions while maintaining high service standards.
