Starting or advancing your career with a global telecommunications leader gives you exposure to cutting-edge network technologies, large-scale systems, and international work environments. entity[“company”,”Nokia”,”telecommunications and networking company”] is hiring for the role of Technical Support Engineer across multiple locations in India, offering an excellent opportunity for both freshers and experienced professionals to work on advanced telecom and network solutions.
This role is ideal for candidates who enjoy troubleshooting, working with complex systems, and supporting mission-critical communication networks.
About Nokia as an Employer
Nokia is a globally recognized technology company known for its leadership in 5G, mobile networks, cloud networking, and digital infrastructure. The company serves telecom operators, enterprises, and governments worldwide. From an experience and trust perspective, Nokia is valued for its strong engineering culture, innovation-driven mindset, and long-term focus on future technologies.
Working at Nokia provides hands-on exposure to real-world telecom infrastructure used by millions of users globally.
Job Overview – Technical Support Engineer
The Technical Support Engineer role focuses on supporting, maintaining, and troubleshooting network systems and technical solutions delivered by Nokia. Engineers work closely with customers, operations teams, and development units to ensure service reliability and performance.
Key job details include:
- Position: Technical Support Engineer
- Experience Level: Freshers / Experienced
- Employment Type: Full-Time
- Job Location: Across India
- Domain: Technical Support / Networking / Telecom
This role offers both technical depth and customer-facing exposure.
Role Purpose and Business Impact
The primary purpose of this role is to ensure the smooth operation and reliability of Nokia’s network solutions. Technical Support Engineers help resolve issues, minimize downtime, and maintain service quality for customers using Nokia’s products and platforms.
Your work directly impacts network performance, customer satisfaction, and business continuity.
Key Responsibilities
Technical Support Engineers at Nokia typically perform the following tasks:
- Providing technical support for Nokia network products and solutions
- Troubleshooting hardware, software, and network-related issues
- Monitoring system performance and identifying potential problems
- Analyzing logs, alarms, and performance data
- Collaborating with internal engineering and operations teams
- Supporting incident management and root cause analysis
- Documenting issues, resolutions, and best practices
- Ensuring compliance with service-level agreements (SLAs)
These responsibilities help build strong expertise in telecom and network operations.
Eligibility Criteria
Candidates applying for this role should meet the following criteria:
- Bachelor’s or Master’s Degree in Engineering, Electronics, Computer Science, IT, or related fields
- Freshers and experienced professionals are eligible
- Basic understanding of networking or telecom concepts
- Willingness to work in shift-based or operational environments
Nokia values technical curiosity and problem-solving ability alongside academic qualifications.
Technical Skills Required
The following technical skills are valuable for this role:
- Knowledge of networking fundamentals (TCP/IP, routing, switching)
- Understanding of telecom technologies such as LTE, 4G, 5G, or IP networks
- Familiarity with Linux/Unix environments
- Ability to analyze logs and system data
- Basic scripting or automation knowledge (added advantage)
Hands-on lab work, internships, or certifications strengthen your profile.
Professional Skills and Attributes
Successful candidates usually demonstrate:
- Strong analytical and troubleshooting skills
- Clear verbal and written communication
- Customer-focused mindset
- Ability to work under pressure and meet SLAs
- Team collaboration and accountability
- Willingness to learn new technologies continuously
These attributes are critical in a global support environment.
Work Culture and Learning Environment
Nokia promotes a collaborative, inclusive, and innovation-driven culture. Employees receive access to technical training, certifications, and learning platforms to stay updated with evolving network technologies. Teams often work with global customers and international stakeholders, providing valuable exposure.
The company also emphasizes diversity, wellbeing, and long-term career development.
Career Growth and Future Opportunities
Starting as a Technical Support Engineer at Nokia can lead to multiple career paths:
- Senior Technical Support Engineer
- Network Engineer or Specialist
- Solution Architect
- Operations or Service Delivery Manager
- Roles in R&D, automation, or product engineering
Nokia supports internal mobility and skill-based growth.
Selection Process Overview
Candidates can typically expect the following steps:
- Online application
- Resume screening
- Technical interview or assessment
- HR or behavioral interview
- Final selection and offer
Strong fundamentals in networking and clear problem-solving explanations improve selection chances.
How to Apply for Nokia Technical Support Engineer Role
Candidates should apply only through the official Nokia careers portal.
Steps to apply:
- Visit the official Nokia job listing
- Review the role description and eligibility criteria carefully
- Click on Apply
- Create or log in to your Nokia candidate profile
- Fill in accurate personal and educational information
- Upload an updated resume
- Submit the application
