Novel Office Hiring 2026: IT Support Executive Jobs in Bengaluru for Freshers

Novel Office Hiring Are you looking for an entry-level IT job in Bengaluru? Novel Office is listed as hiring for the IT Support Executive position, offering an opportunity for candidates with 0–1 year of experience to begin a career in technical support, desktop support, networking, and IT infrastructure.

According to the job listing provided, the position offers an annual salary package of ₹2.75 lakh to ₹3.75 lakh, and freshers are preferred. The selected candidate will help resolve hardware, software, and network issues, maintain IT equipment, assist end users, and support the organization’s IT operations.

Candidates with a relevant degree, basic computer troubleshooting knowledge, communication skills, and an interest in IT support may find this role worth exploring.

Interested candidates can review the original job listing and apply through the link below

Note: Job availability and recruitment conditions may change. Confirm the latest details on the original listing before applying.

Novel Office IT Support Executive Recruitment 2026 – Overview

The following table summarizes the important information available in the supplied job listing.

The supplied listing shows one opening at the time of the provided information. Vacancy counts can change, so candidates should check the current listing before applying.

About Novel Office

Novel Office provides office spaces and workplace solutions for businesses. Its operations involve office environments where employees and business teams rely on computers, network connectivity, printers, software applications, and other technology resources to carry out their daily work.

IT support is important in such environments because technical problems can interrupt employee productivity and business operations. A computer that fails to start, a printer that stops responding, an application that will not open, or a network connection that suddenly disconnects can prevent employees from completing their work.

An IT Support Executive helps identify and resolve these problems. The role involves assisting users, checking devices, maintaining systems, recording technical issues, and coordinating with other IT team members when a problem requires additional expertise.

For candidates starting their careers in IT, this type of position can provide practical exposure to end-user computing, hardware troubleshooting, software installation, basic networking, IT asset management, and technical documentation.

Before accepting an offer, candidates should review the employer’s official information, confirm the work location, and clarify the employment terms directly with the hiring team.

Job Description: IT Support Executive

The IT Support Executive will provide technical assistance to end users experiencing hardware, software, or network-related problems. Support may be provided over the phone, through email, or in person, depending on the issue and the user’s location.

The position also involves troubleshooting desktop computers, laptops, printers, mobile devices, and other peripheral equipment. The selected candidate may help maintain network infrastructure, perform routine system updates, document support requests, and guide employees in using workplace technology correctly.

In addition to troubleshooting, the job includes responsibilities related to IT inventory, equipment procurement assistance, security procedures, and collaboration with other IT team members.

This role is suitable for candidates who enjoy solving technical problems, communicating with users, and learning how business IT environments operate.

Roles and Responsibilities

1. Provide technical support to end users

One of the primary responsibilities is helping employees resolve technical issues that affect their daily work.

Users may experience problems such as applications failing to open, computers running slowly, login difficulties, connectivity interruptions, or devices not functioning as expected.

The IT Support Executive must understand the problem, gather relevant information, perform initial troubleshooting, and either resolve the issue or escalate it to the appropriate technical team.

Support may be provided through phone calls, emails, or face-to-face interactions.

2. Troubleshoot desktops and laptops

Desktop and laptop troubleshooting is a core part of an IT support role.

The executive may need to investigate issues such as:

• Computers that do not start correctly.
• Slow system performance.
• Operating system errors.
• Hardware connectivity problems.
• Keyboard, mouse, and monitor issues.
• Software installation failures.
• Audio, display, or peripheral problems.

Candidates should understand basic computer components and know how to perform safe preliminary checks before escalating more complicated hardware faults.

3. Resolve printer and peripheral issues

Office employees regularly use printers, scanners, external monitors, keyboards, mice, docking stations, and other peripheral devices.

When these devices stop working, IT support may be required to identify the cause.

For example, a printer may not respond because of a connectivity problem, a missing driver, an incorrect printer selection, or a queue containing pending print jobs.

The IT Support Executive may inspect the connection, verify the device configuration, check the driver, and perform appropriate troubleshooting steps.

4. Assist with network infrastructure

The listing specifically mentions routers, switches, and firewalls.

These are important components of an organization’s network infrastructure.

• Routers: Help direct network traffic between different networks.
• Switches: Connect devices within a local network.
• Firewalls: Apply security rules to control network traffic.

An entry-level support executive may assist with basic network checks, connectivity troubleshooting, equipment setup, and maintenance activities under the organization’s procedures.

Candidates should understand fundamental networking concepts such as IP addresses, DNS, DHCP, gateways, Wi-Fi, and LAN connections.

Any changes to production network equipment should be performed only with the appropriate authorization and technical guidance.

5. Perform routine maintenance and updates

Regular maintenance helps keep IT systems reliable, secure, and functional.

Responsibilities may include checking system health, applying approved updates, confirming that software is working correctly, and reporting unusual performance or security issues.

The executive may also assist with routine maintenance of computers and other IT equipment.

Updates should be handled according to company procedures, because unplanned changes can interrupt users’ work or affect application compatibility.

6. Document support requests in a ticketing system

IT teams commonly use ticketing systems to record, assign, track, and close technical support requests.

A support ticket may contain:

• The user’s name or department.
• A description of the technical problem.
• The affected device or application.
• Troubleshooting steps performed.
• The resolution or escalation details.
• The current status of the request.

Accurate documentation helps the IT team understand recurring issues, prioritize work, and track pending requests.

Candidates who have used helpdesk tools or ticketing platforms may find this experience useful, although a particular tool is not specified in the supplied listing.

7. Guide employees in using IT equipment

Not every technical problem requires a complex repair. Some issues occur because users are unfamiliar with a software feature, device setting, or approved procedure.

The IT Support Executive may explain how to use workplace equipment, access software, connect peripherals, and follow basic troubleshooting steps.

Clear communication is essential. The goal is to help users understand the solution without overwhelming them with technical terminology.

8. Collaborate with the IT team

Some issues cannot be resolved through basic troubleshooting. They may require assistance from network administrators, system administrators, security teams, software specialists, or external service providers.

The IT Support Executive is expected to collaborate with other IT team members on support activities, projects, and technical initiatives.

Teamwork, timely escalation, and accurate documentation help ensure that technical problems are handled efficiently.

9. Keep up with technology and best practices

IT tools and support procedures evolve continuously.

The executive should be willing to learn about operating systems, hardware components, network technologies, software updates, security practices, and troubleshooting methods.

Freshers can use this role to strengthen their technical foundation by learning from experienced colleagues and practising approved troubleshooting procedures.

10. Assist with IT equipment procurement and inventory

Organizations need to track computers, laptops, printers, accessories, and other technology assets.

The IT Support Executive may help maintain inventory records, identify equipment requirements, track available supplies, and assist with procurement-related activities.

Accurate asset information helps the organization understand what equipment is available, where it is assigned, and whether replacement or maintenance is required.

11. Follow IT security policies

IT support staff may have access to devices, user accounts, and systems containing confidential business information.

They must follow company policies relating to passwords, access permissions, data protection, software installation, and information security.

Employees should never share passwords or bypass security controls to resolve an issue quickly. When a request involves sensitive access or a possible security incident, the correct procedure is to escalate it to the authorized team.

Eligibility Criteria

Candidates should review the following requirements before submitting an application.

Educational qualification

The supplied listing mentions an associate’s or bachelor’s degree in Information Technology, Computer Science, or a related field as a preferred profile. The education section also lists any graduate and B.E./B.Tech in any specialization.

Because these details use different wording, applicants whose degree is outside IT or Computer Science should verify their eligibility with the recruiter.

A relevant technical degree can help candidates understand computer hardware, operating systems, networking, and software troubleshooting.

Experience: 0–1 year

The advertised experience range is 0–1 year, and freshers are preferred.

Candidates who have recently graduated may consider applying if they possess the required foundational knowledge and meet the employer’s eligibility criteria.

Relevant internships, academic projects, computer maintenance experience, or basic networking practice may help candidates explain their technical abilities during an interview. However, the listing does not require a specific internship or project.

Technical knowledge

Candidates should develop a basic understanding of:

• Computer hardware and peripherals.
• Windows or other relevant operating systems.
• Software installation and troubleshooting.
• Basic networking concepts.
• Common connectivity problems.
• System updates and maintenance.
• IT support documentation.
• Information security fundamentals.

These are useful preparation areas for the responsibilities listed in the job description.

Preferred certifications

The listing identifies CompTIA A+, Network+, or similar certifications as preferred.

CompTIA A+ focuses on foundational IT support topics, including hardware, software, troubleshooting, and operational procedures.

CompTIA Network+ focuses on networking concepts, connectivity, network troubleshooting, and related infrastructure.

These certifications are listed as preferences, not confirmed mandatory requirements. Candidates should not assume that they must purchase a certification before applying.

Communication skills

The position involves supporting employees through different communication channels. Candidates should be able to listen carefully, ask relevant questions, explain technical solutions clearly, and document problems accurately.

Strong communication is particularly useful when helping a non-technical user understand what went wrong and what action is required.

Willingness to travel

The supplied listing states that candidates should be willing to travel to different locations across Bengaluru.

Applicants should clarify how frequently travel is required, whether travel between office locations is part of the daily schedule, and what reimbursement or transportation arrangements apply.

Gender-related criterion

The supplied job description states a male-only preference. Applicants should confirm the current hiring criteria and applicable recruitment policies directly with the employer rather than relying solely on a reposted job description.

Key Skills Required for the IT Support Executive Role

The following skills are highlighted in the listing.

Candidates can strengthen their profiles by practising these skills through labs, coursework, or personal learning projects.

Desktop support fundamentals

Learn how to identify common computer components, understand device drivers, troubleshoot startup issues, install approved software, and investigate performance problems.

Networking fundamentals

Understand IP addressing, DNS, DHCP, routers, switches, gateways, and basic network troubleshooting commands.

For practice, learn the purpose of commands such as ipconfig, ping, and tracert on Windows systems.

Operating system basics

Become familiar with user accounts, file permissions, application installation, updates, system settings, device management, and common error messages.

Troubleshooting methodology

A good support executive follows a structured process:

1. Understand the user’s issue.
2. Gather relevant details.
3. Identify the affected device or application.
4. Check likely causes.
5. Apply an approved solution.
6. Verify that the problem is resolved.
7. Document the work and close or escalate the ticket.

Customer service and professionalism

IT support involves working with people who may be frustrated because they cannot complete their work. Remaining calm, listening carefully, and communicating progress are important professional skills.

Salary Details: ₹2.75–₹3.75 LPA

According to the supplied listing, the annual compensation range is ₹2.75 lakh to ₹3.75 lakh per annum.

The actual offer may depend on the employer’s compensation structure and the candidate’s profile. The listing does not provide a confirmed monthly in-hand salary or a detailed salary breakup.

For reference, dividing the annual package by 12 gives the following gross annual-package equivalent:

These monthly figures are simple annual CTC calculations, not guaranteed take-home salaries. Actual in-hand pay may be lower because CTC can include employer contributions, insurance, variable pay, and other components. Statutory deductions may also apply.

Before accepting an offer, ask the recruiter for the complete compensation breakup, fixed salary, variable components, deductions, and estimated monthly take-home amount.

Employment Type and Work Location

The supplied listing describes the position as full-time and permanent, with the work location in Bengaluru, Karnataka.

The responsibilities include technical support and willingness to travel to different locations across Bengaluru. The listing does not establish a work-from-home or hybrid arrangement, so candidates should confirm the reporting location and work mode with the employer.

Applicants should also clarify the expected working hours, weekly working days, shift arrangements, leave policy, probation terms, notice period, and travel requirements before accepting an offer. These details are not specified in the information provided.

Why Freshers May Consider This Opportunity

An entry point into IT operations

Candidates who want to begin a career in IT support may gain exposure to the everyday technical issues faced by employees in an office environment.

The experience can help build a foundation in troubleshooting, device management, networking, and support documentation.

Practical hardware and software exposure

Working with desktops, laptops, printers, and other peripherals can help candidates understand how hardware and software problems are identified and resolved in real situations.

Opportunity to strengthen networking knowledge

The listing includes network infrastructure and connectivity support. Practical exposure to network troubleshooting can help candidates reinforce concepts learned during their studies or certification preparation.

Experience with professional support processes

Ticketing, documentation, escalation, security procedures, and collaboration are important parts of many IT operations teams.

Learning these processes can help candidates prepare for other support and infrastructure positions.

A foundation for further learning

Depending on the actual responsibilities and the technical experience gained, an IT Support Executive may later explore roles such as desktop support engineer, IT helpdesk analyst, technical support engineer, system administrator, or network support engineer.

Progression is not automatic. Candidates should continue building technical skills and seek opportunities to work on increasingly complex tasks.

How to Apply for Novel Office IT Support Executive Recruitment 2026

Interested candidates can follow these steps.

Step 1: Open the original job listing

Visit the supplied Naukri link:

Step 2: Review the current vacancy

Check whether the IT Support Executive position is still accepting applications. Review the latest experience, education, salary, location, and other eligibility details.

Step 3: Prepare your resume

Include your educational qualifications, relevant technical knowledge, projects, internships, certifications, and troubleshooting experience, if applicable.

Avoid listing skills that you cannot explain or demonstrate.

Step 4: Highlight relevant skills

Candidates can highlight desktop support fundamentals, hardware troubleshooting, networking basics, operating system knowledge, communication skills, and any relevant certification.

Use specific examples when describing projects or practical work.

Step 5: Submit your application

Follow the application instructions on the job portal and provide accurate information.

Step 6: Monitor communications

Check your registered email and phone for recruiter communications. Respond professionally and ask for clarification if any job requirement is unclear.

Step 7: Verify the offer before joining

Confirm the employer, reporting location, salary breakup, travel arrangements, employment terms, and joining instructions. Do not pay an unverified person for a job offer or share sensitive financial information during recruitment.

Resume Tips for Freshers Applying for IT Support Jobs

A resume for an entry-level support position should be clear, accurate, and relevant to the job description.

Use a focused professional summary

For example:

“Entry-level IT support candidate with foundational knowledge of computer hardware, operating systems, software troubleshooting, and networking concepts. Interested in providing technical assistance, resolving end-user issues, and developing practical IT operations skills.”

Use this only if it accurately reflects your knowledge.

Include relevant technical skills

List the technologies you have studied or used, such as Windows troubleshooting, computer hardware, TCP/IP fundamentals, basic networking, Microsoft Office, and ticketing systems.

Do not list a commercial tool as hands-on experience if you have only read about it.

Describe projects clearly

If you completed a networking lab, installed an operating system, configured a home network, or troubleshot a computer, explain the task, the tools used, and the result.

Academic projects and lab exercises can demonstrate problem-solving ability when professional experience is limited.

Keep the resume readable

Use clear headings for education, skills, projects, certifications, and experience. Check spelling and ensure that your phone number and email address are correct.

Interview Preparation for an IT Support Executive Position

Candidates may prepare for questions about hardware, operating systems, networking, troubleshooting, and user support. The following are suggested practice questions, not confirmed interview questions from Novel Office.

Basic IT support questions

1. What does an IT Support Executive do?

An IT Support Executive assists users with technical problems involving computers, software, networks, and peripheral devices. The role includes troubleshooting, documenting issues, maintaining equipment, and escalating problems when necessary.

2. What is the difference between hardware and software?

Hardware refers to the physical components of a computer, such as the motherboard, RAM, storage drive, keyboard, and monitor. Software consists of programs and operating systems that run on the hardware.

3. What would you do if a computer did not turn on?

Check the power supply, cable connections, power outlet, and visible indicators. Follow approved troubleshooting procedures and escalate the issue if the cause cannot be identified safely.

4. What would you do if a user could not access the internet?

Check whether the problem affects one device or multiple users. Verify Wi-Fi or Ethernet connectivity, inspect the network configuration, test connectivity using approved commands, and escalate the issue if it appears to involve shared network infrastructure.

5. What is a ticketing system?

A ticketing system records and tracks support requests, including the problem description, assigned technician, troubleshooting steps, status, and resolution.

Networking questions

6. What is an IP address?

An IP address identifies a device or network interface for communication over an IP network.

7. What is DNS?

The Domain Name System translates domain names into the IP addresses required to reach internet or network resources.

8. What is DHCP?

Dynamic Host Configuration Protocol automatically provides network configuration information, such as IP addresses, to clients.

9. What is the difference between a router and a switch?

A switch generally connects devices within a local network, while a router forwards traffic between different networks.

10. What is a firewall?

A firewall applies rules to allow or block network traffic according to security policies.

Customer support questions

11. How would you handle an upset employee?

Listen carefully, acknowledge the issue, ask relevant questions, explain the next steps, and provide updates. If the problem requires another team’s assistance, document and escalate it appropriately.

12. What would you do if you could not resolve a technical issue?

Record the symptoms and troubleshooting steps, collect the relevant information, and escalate the ticket to the correct team according to company procedures.

13. Why do you want to work in IT support?

A candidate could explain their interest in solving technical problems, helping users, learning about IT infrastructure, and developing practical troubleshooting skills.

Career Growth After an IT Support Executive Role

IT support can provide a starting point for candidates interested in infrastructure and technical operations. The direction of future growth depends on the tasks performed, the skills developed, and the opportunities available.

Desktop Support Engineer

This path builds on troubleshooting computers, operating systems, peripherals, software, and end-user devices.

Technical Support Engineer

With further experience, candidates may work on more complex product, software, hardware, or application issues, depending on their technical background.

Network Support Engineer

Candidates interested in networking can develop their knowledge of routing, switching, network monitoring, troubleshooting, and network security.

System Administrator

Candidates can learn about operating systems, user permissions, server administration, patch management, backups, monitoring, and access controls.

Cloud and infrastructure roles

Candidates who build a strong foundation in networking, operating systems, scripting, and infrastructure may later study cloud platforms and automation. Moving into cloud engineering or DevOps generally requires additional practical skills beyond routine end-user support.

These are possible career directions, not guaranteed promotions from this position.

Frequently Asked Questions (FAQs)

1. Is Novel Office hiring IT Support Executives in 2026?

The supplied Naukri listing advertises an IT Support Executive position at Novel Office in Bengaluru. Candidates should check the original listing to confirm that the vacancy remains active.

2. Can freshers apply for this position?

Yes. The supplied job description states that freshers are preferred and lists an experience range of 0–1 year.

3. What is the salary for the IT Support Executive role?

The listed salary range is ₹2.75 lakh to ₹3.75 lakh per annum. The exact offer and take-home salary are not specified.

4. What is the job location?

The position is listed in Bengaluru, Karnataka. The job description also states that the candidate should be willing to travel to different locations across Bengaluru.

5. What qualification is required?

The supplied listing mentions an associate’s or bachelor’s degree in IT, Computer Science, or a related field. Its education section also lists any graduate and B.E./B.Tech in any specialization. Applicants should confirm the accepted qualifications with the recruiter.

6. Are certifications compulsory?

CompTIA A+, Network+, or similar certifications are described as preferred. The supplied information does not identify them as mandatory.

7. What technical skills are relevant?

Desktop support, network support, server support, system support, hardware troubleshooting, operating system basics, and communication skills are relevant to the listed responsibilities.

8. Is this a work-from-home job?

The supplied listing does not confirm a work-from-home arrangement. Candidates should clarify the work mode and reporting location directly with the employer.

9. Is the position permanent?

The supplied listing describes the employment type as full-time and permanent. Candidates should verify the final terms in the offer letter.

10. Is prior IT support experience mandatory?

The advertised experience range is 0–1 year, and freshers are preferred. Candidates should still ensure they meet the current eligibility requirements.

11. Will the candidate need to travel?

Yes, the supplied job description says candidates should be willing to travel to different locations across Bengaluru. The frequency and arrangements should be confirmed before joining.

12. How can I apply?

Open the original Naukri listing, review the current requirements, and follow the portal’s application instructions:

Apply Here: Click here

13. Is the number of openings confirmed?

The information supplied with the listing shows one opening. Vacancy counts can change, so check the live listing before applying.

14. What should I ask the recruiter before accepting the offer?

Confirm the work location, travel expectations, working days, shift timings, salary breakup, take-home pay, probation terms, notice period, and any other conditions that affect your decision.

Final Words

The Novel Office IT Support Executive recruitment listing in Bengaluru may be worth considering for freshers and candidates with up to one year of experience who want to begin a career in IT support.

The advertised salary is ₹2.75–₹3.75 LPA, and the responsibilities cover end-user support, desktop and laptop troubleshooting, network infrastructure assistance, system maintenance, ticket documentation, and IT inventory activities.

Candidates should prepare their resumes, review the technical requirements, and confirm all current eligibility conditions with the employer. Because the listing includes travel across Bengaluru, applicants should also ensure they are comfortable with the location and travel expectations.