Sagility Hiring Freshers in Hyderabad for voice and blended customer support roles. This opportunity is ideal for candidates who are looking to start their careers in the BPO and customer service industry with stable income, fixed weekends off, and exposure to international clients. The hiring is being managed by Ignites Human Capital Services Pvt. Ltd., a well-known recruitment firm in the BPO and IT services sector.
This off campus drive for freshers is open to candidates with 0 years of experience, and even those without graduation can apply. With salaries ranging from ₹22,000 to ₹24,000 per month, US shift timings, and cab facilities, Sagility’s recruitment drive is attracting a high number of applicants across Hyderabad. If you are searching for BPO jobs for freshers, US shift voice process jobs, or Sagility recruitment 2025, this article covers all the essential details.
Sagility Hiring Freshers in Hyderabad
| Job Details | Information |
|---|---|
| Company Name | Sagility |
| Hiring Partner | Ignites Human Capital Services Pvt. Ltd. |
| Job Role | Voice / Blended Customer Support |
| Experience | 0 Years (Freshers) |
| Qualification | PUC / Graduation (Non-Engineering) |
| Location | Hyderabad |
| Shift | US Night Shift |
| Working Days | 5 Days (Saturday & Sunday Off) |
| Salary | ₹22,000 – ₹24,000 per month |
| Employment Type | Full Time, Permanent |
| Openings | 500+ |
Job Overview
Sagility is hiring freshers for Voice / Blended Customer Support roles in its Hyderabad location. The role involves handling customer calls, resolving queries, maintaining service quality, and ensuring customer satisfaction. This is a full-time, permanent position with Saturday and Sunday fixed off, making it a preferred option for candidates seeking work-life balance in the BPO sector.
Candidates selected for this role will work in US night shifts, interacting with international customers and gaining valuable exposure to global business processes.
Key Responsibilities
Candidates selected for Sagility’s customer support role will be responsible for the following:
- Handling inbound and outbound customer calls professionally
- Listening to customer issues carefully and providing effective solutions
- Delivering high-quality customer service with empathy and clarity
- Maintaining accurate customer interaction records using CRM tools
- Coordinating with internal teams to resolve escalated or complex issues
- Meeting performance benchmarks such as call quality, resolution rate, and handling time
- Adhering to company policies and international customer service standards
This role is well-suited for candidates who enjoy communication-based work and are willing to learn customer engagement processes.
Skills Required
To be eligible for this freshers hiring drive, candidates should possess the following skills:
- Excellent communication skills in English (spoken and written)
- Strong problem-solving and analytical abilities
- Basic understanding of customer service concepts
- Willingness to work in rotational or fixed US night shifts
- Ability to learn new processes and tools quickly
- Attention to detail and professional attitude while handling customers
No prior BPO experience is required, making this an ideal entry-level role for freshers.
Why Join Sagility?
Sagility offers several benefits that make it an attractive employer for freshers:
- Fixed Saturday and Sunday off, ensuring work-life balance
- Competitive monthly salary for entry-level candidates
- Exposure to international clients and US business processes
- Two-way cab facility for night shift employees
- Structured training and learning opportunities
- Stable, full-time employment with a reputed organization
- Opportunity to grow within the BPO and customer experience domain
For candidates looking to build a long-term career in customer service or operations, Sagility provides a strong foundation.
Salary Details
Freshers selected for this role can earn a salary between ₹22,000 and ₹24,000 per month, depending on performance and shift allocation. The annual package is approximately ₹2 to ₹3 LPA, which is competitive for freshers in the BPO industry.
In addition to salary, employees also receive benefits such as transport facilities and fixed weekly offs.
Hiring Locations
- Hyderabad
This recruitment drive is currently focused on Hyderabad, and candidates should be willing to work from the Hyderabad office location.
How to Apply
Interested candidates can apply directly by contacting the HR team. Immediate joiners are preferred due to the large number of openings.
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About the Company
Sagility is a leading global business process management (BPM) company that specializes in delivering technology-enabled services to clients, especially in the healthcare and customer experience domains. The company works with international clients and is known for providing structured training, career growth opportunities, and a professional work environment.
The recruitment process for this role is handled by Ignites Human Capital Services Pvt. Ltd., a trusted HR consulting and staffing organization that supports major BPO and IT services companies with large-scale hiring across India.
