Salesforce Recruitment 2026 opens a premium career opportunity for skilled professionals and early-career technologists aiming to work with one of the world’s most innovative technology companies. Salesforce, the global leader in AI-powered CRM solutions, is hiring Technical Support Engineers for full-time roles across Hyderabad and Bangalore, with a flexible office work model.
This role is part of Salesforce’s Customer Success organization and is ideal for candidates passionate about problem-solving, cloud platforms, AI-driven systems, and enterprise-level customer support. Professionals looking for a high-impact role in a global product company should closely explore this Salesforce off campus drive 2026 opportunity.
Salesforce Recruitment 2026
| Category | Details |
|---|---|
| Company Name | Salesforce |
| Job Role | Technical Support Engineer |
| Job Category | Customer Success |
| Job Type | Full Time |
| Work Model | Office – Flexible |
| Qualification | Bachelor’s Degree or Equivalent Experience |
| Experience | Relevant technical experience preferred |
| Locations | Hyderabad, Bangalore |
| Salary | Expected ₹6 – 10 LPA |
Job Overview
The Technical Support Engineer role at Salesforce is a mission-critical position within the Global Technical Support Organization. Engineers in this role act as trusted technical advisors, helping enterprise customers resolve complex issues across Salesforce’s AI-powered CRM ecosystem.
This is a full-time role under the Customer Success job category, offering exposure to Salesforce Platform technologies, Agentforce, Data Cloud, Sales Cloud, and Service Cloud. The position provides a fast track to mastering one of the most powerful enterprise platforms in the world.
Key Responsibilities
As a Technical Support Engineer at Salesforce, selected candidates will take ownership of complex customer issues and ensure exceptional service delivery. Key responsibilities include:
- Managing and resolving complex technical issues across Salesforce’s AI CRM ecosystem
- Acting as the primary technical point of contact for enterprise customers
- Owning the end-to-end customer support journey from issue identification to resolution
- Investigating, documenting, and prioritizing customer-reported cases efficiently
- Coordinating with internal escalation and engineering teams for critical issue resolution
- Advocating the “Voice of the Customer” to influence product improvements
- Creating and maintaining high-quality knowledge base documentation
- Providing expert guidance on Sales Cloud and Service Cloud best practices
- Mentoring peers and contributing to team knowledge through the Swarming model
This role demands strong analytical skills, structured problem-solving, and the ability to perform under pressure in a customer-facing environment.
Skills Required
Candidates applying for Salesforce Technical Support Engineer Recruitment 2026 should meet the following requirements:
Minimum Requirements
- Bachelor’s degree in Computer Science or equivalent professional experience
- Excellent written and verbal communication skills
- Experience with software development or product engineering
- Hands-on exposure to programming languages such as Apex, Python, or JavaScript
- Strong understanding of database concepts, data modeling, and advanced SQL/SOQL
- Proven ability to debug and develop on the Salesforce Platform (Apex, LWC, Flows)
- Familiarity with Generative AI concepts including LLMs, RAG, and prompt engineering
- Experience troubleshooting complex, high-priority technical issues
Preferred Requirements
- Salesforce certifications such as Platform Developer I/II, Sales Cloud, Service Cloud, or Data Cloud Consultant
- Experience with Salesforce cross-cloud integrations
- Deep understanding of AI architectures, data grounding, and retrieval pipelines
- Experience with DevOps practices, CI/CD, Git, and deployment tools in Salesforce environments
Why Join Salesforce?
Salesforce offers a career ecosystem designed to help employees thrive both professionally and personally. Key benefits include:
- Opportunity to work on the world’s leading AI-powered CRM platform
- Continuous learning through certifications, mentorship, and advanced training
- Flexible work environment supporting work-life balance
- Strong focus on equality, inclusion, and employee well-being
- Global exposure and long-term career progression
- Volunteer Time Off (VTO) and active participation in social impact initiatives
For candidates searching for Salesforce recruitment 2026, this role provides unmatched learning, responsibility, and global impact.
Salary Details
The salary for the Technical Support Engineer role is as per Salesforce company standards and aligned with industry benchmarks. In addition to competitive compensation, employees receive benefits such as health coverage, paid leave, wellness programs, learning resources, and performance-based growth opportunities.
Hiring Locations
- Hyderabad, India
- Bangalore, India
Candidates may work in a flexible office model depending on team and business requirements.
How to Apply
Eligible candidates can apply online through Salesforce’s official careers portal by searching for Job ID: JR323181. Applicants are advised to:
- Apply for no more than three roles within a 12-month period
- Keep resumes updated with relevant technical and Salesforce experience
- Apply only through official Salesforce channels
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About the Company
Salesforce is the world’s #1 AI CRM company, empowering businesses of all sizes to connect with customers in entirely new ways. With AI, Data, and CRM at its core, Salesforce is redefining how organizations operate in the modern, agentic era.
Known for its strong ethical values, inclusive culture, and commitment to innovation, Salesforce follows the 1-1-1 philanthropic model and actively encourages employees to give back to society. The company consistently ranks among the best places to work globally and provides unmatched opportunities for career growth, technical mastery, and global exposure.
Salesforce Recruitment 2026 continues this legacy by inviting talented professionals to become part of a company that blends cutting-edge technology with purpose-driven work.
