Sutherland hiring is inviting applications for its New Campus Associates – FY’26 program, offering an entry-level opportunity for eligible graduates to begin their professional careers. The recruitment program is listed for multiple locations in India, including Mumbai, Hyderabad, Chennai, Cochin, and Bhopal.
This opportunity is intended for 2026 graduating students with a full-time undergraduate or postgraduate degree. Candidates from Arts, Science, Commerce, Engineering, Pharmacy, MBA, and MCA backgrounds may be eligible, subject to the requirements mentioned in the official application.
Interested applicants should review the program details, location requirements, work schedule, and eligibility criteria before applying online.
Sutherland New Campus Associate Hiring 2026 – Overview
| Job Detail | Information |
|---|---|
| Company | Sutherland |
| Program Name | New Campus Associates – FY’26 |
| Job Type | Full-time |
| Experience | Freshers / Entry-level |
| Eligible Batch | 2026 pass-outs |
| Qualification | Full-time UG / PG degree |
| Eligible Streams | Arts, Science, Commerce, Engineering, Pharmacy, MBA, MCA |
| Job Locations | Mumbai, Hyderabad, Chennai, Cochin, Bhopal |
| Salary | Not confirmed in the official details provided |
| Work Schedule | Rotational shifts may apply |
| Application Mode | Online |
| Official Application | Apply through Sutherland SmartRecruiters |
Note: This is a multi-role campus hiring program. The exact role allocation and eligibility requirements may vary. Check the official listing before submitting your application.
About Sutherland
Sutherland is a global digital transformation company that supports businesses through customer experience services, digital operations, automation, and technology-enabled solutions.
The company’s operations involve helping clients manage customer interactions and improve service delivery. The New Campus Associate program provides eligible graduates with an opportunity to enter the professional workforce and develop workplace and customer service skills.
About the New Campus Associates Program
The New Campus Associates – FY’26 program is an entry-level hiring initiative for graduates. Depending on the assigned role and client program, responsibilities may involve customer support, communication, service operations, and handling customer requests through different channels.
Candidates should be comfortable working in a structured business environment, following operational procedures, meeting performance expectations, and learning new systems and processes.
Roles and Responsibilities
Depending on the specific position assigned, responsibilities may include:
- Customer query handling: Respond to customer questions and requests professionally.
- Multichannel support: Assist customers through applicable channels such as calls, email, chat, or social media.
- Issue resolution: Understand customer concerns and provide appropriate solutions or escalate unresolved cases.
- Customer satisfaction: Follow service guidelines and work toward customer satisfaction targets.
- Documentation: Maintain accurate records of customer interactions in company systems.
- Process compliance: Follow company procedures, data-security requirements, and client guidelines.
- Training and development: Complete assigned training programs and learning modules.
- Team collaboration: Work with colleagues and supervisors to support service quality and operational goals.
The exact responsibilities depend on the role and program to which a candidate is assigned.
Eligibility Criteria
Candidates interested in the Sutherland campus hiring program should review the following criteria:
Educational Qualification
Applicants should have a full-time undergraduate or postgraduate qualification. The published program information includes backgrounds such as:
- Arts
- Science
- Commerce
- Engineering
- Pharmacy
- MBA
- MCA
Check the official application for any course-specific restrictions.
Graduation Batch
The listing is identified as an FY’26 campus recruitment program for 2026 pass-outs. Candidates from other graduating batches should not assume eligibility unless the official application explicitly permits them.
Experience
This is an entry-level opportunity intended for fresh graduates.
Communication Skills
Candidates should be able to communicate professionally and understand customer requirements. English communication may be important for customer-facing assignments.
Location Requirements
The published job information states that candidates should reside within approximately 25 km of the assigned office. Applicants should verify this requirement for their preferred location.
Shift Flexibility
Candidates may need to work rotational shifts, including night shifts, depending on the assigned program.
Work Locations
The recruitment listing mentions the following locations:
- Mumbai, Maharashtra
- Hyderabad, Telangana
- Chennai, Tamil Nadu
- Cochin, Kerala
- Bhopal, Madhya Pradesh
Availability may differ by role and office. Select a location only after checking the current application details and your ability to meet the office attendance and commuting requirements.
Skills That May Help Candidates
Applicants can improve their preparation by developing the following skills:
- Communication: Practise clear written and verbal communication.
- Customer service: Learn how to listen to customers, understand problems, and respond professionally.
- Problem-solving: Develop a structured approach to resolving customer issues.
- Computer literacy: Become comfortable with email, office applications, and basic computer operations.
- Typing and accuracy: Practise entering information accurately and maintaining records.
- Adaptability: Be prepared to learn new systems and follow process-specific instructions.
- Teamwork: Learn to coordinate with colleagues and accept feedback.
These are general preparation recommendations; applicants should use the official job description to identify any mandatory skills for their chosen role.
Work Schedule and Other Conditions
Before applying, candidates should review the expected work conditions.
- Full-time employment.
- Rotational shifts may be required, including night shifts.
- Working days and weekly offs may depend on the assigned process.
- The published information mentions approximately eight working hours plus a one-hour break.
- A cab facility is reported for eligible employees within the specified office radius; confirm availability, coverage, and terms with Sutherland.
Do not assume that every location or role offers identical working conditions.
Selection Process
The exact recruitment stages should be confirmed through official communication from Sutherland. Depending on the assigned role, candidates may be asked to complete some of the following:
- Online application and profile screening.
- Communication or aptitude assessment.
- Interview or customer-handling assessment.
- HR discussion and verification of eligibility.
- Final selection and joining formalities.
This is a general outline, not a confirmed sequence for every opening. Follow the instructions provided by the recruiting team.
How to Apply for Sutherland Hiring 2026
Interested candidates can follow these steps:
- Open the official Sutherland SmartRecruiters page.
- Review the New Campus Associates – FY’26 program details.
- Confirm your graduation batch, qualification, preferred location, and shift flexibility.
- Complete the application using the instructions on the official page.
- Provide accurate educational and contact information.
- Submit your application and monitor your registered email for further communication.
Official application link: Click here
Interview Preparation Tips
Candidates preparing for customer-facing and operations roles can practise these common questions.
1. Tell me about yourself.
Introduce your education, strengths, communication abilities, and interest in starting your career with a professional organisation.
2. Why do you want to join Sutherland?
Explain your interest in customer experience, professional development, teamwork, and learning business processes.
3. How would you handle an unhappy customer?
Listen carefully, remain calm, acknowledge the concern, ask relevant questions, and work toward a solution within company policies. Escalate the matter when necessary.
4. What would you do if you did not know the answer to a customer’s question?
I would avoid guessing, check the available resources, consult the appropriate team member, and provide an accurate response as soon as possible.
5. Are you comfortable working rotational shifts?
Answer honestly and explain whether you can meet the shift requirements of the role.
Frequently Asked Questions (FAQs)
1. Is Sutherland hiring freshers in 2026?
The New Campus Associates – FY’26 program is listed as an entry-level opportunity for eligible 2026 graduates.
2. Which graduation batch is eligible?
The program information identifies 2026 pass-outs. Check the official application for the final eligibility criteria.
3. Which qualifications are accepted?
The published information includes full-time UG and PG graduates from Arts, Science, Commerce, Engineering, Pharmacy, MBA, and MCA backgrounds, subject to role-specific conditions.
4. What are the job locations?
The listed locations are Mumbai, Hyderabad, Chennai, Cochin, and Bhopal.
5. What is the salary package?
A verified salary figure was not available in the official details provided for this article. Check the official listing or recruiter communication for compensation information.
6. Are night shifts required?
Rotational shifts, including night shifts, may apply depending on the assigned role.
7. Is the job work from home?
The published information refers to office locations and an office-radius requirement. Confirm the work arrangement with Sutherland; do not assume it is a work-from-home role.
8. How can I apply?
Use the official Sutherland SmartRecruiters link included in this article and follow the application instructions.
Final Words
The Sutherland New Campus Associates – FY’26 program may be worth exploring for eligible 2026 graduates who want to begin their careers in customer experience and business operations. Before applying, check the available roles, confirm your eligibility, and review location and shift requirements.
Disclaimer: This article is intended for informational purposes. Recruitment details, eligibility, salary, and role availability may change. Always verify the latest information through Sutherland’s official recruitment page. Never pay a recruitment fee to secure a job.
