Starting a career with a well-known technology company can open the door to exciting learning opportunities and professional growth. The Tech Mahindra Recruitment 2026 drive offers an excellent opportunity for graduates and freshers who want to begin their journey in the customer service and BPO industry. Through this off campus drive, Tech Mahindra is hiring candidates for the role of Voice and Chat Support Executive across multiple locations in India.
This freshers hiring opportunity is ideal for candidates who possess good communication skills and are interested in working in a fast-paced customer support environment. With attractive salary packages, employee benefits, and exposure to real-world customer service operations, this job can be a great starting point for building a long-term career in the IT and business process services sector
Tech Mahindra Recruitment 2026
| Job Detail | Information |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Support Executive (Voice and Chat Support) |
| Qualification | Any Graduate |
| Experience | Freshers / 0–5 Years |
| Job Location | Multiple Locations Across India |
| Salary | ₹2,50,000 – ₹3,50,000 per year |
| Work Mode | Work From Office |
| Hiring Type | Off Campus Drive |
Job Overview
The Customer Support Executive role at Tech Mahindra involves handling customer queries through voice calls, chat, and email communication. The selected candidates will be responsible for resolving customer issues, providing technical support, and ensuring a positive customer experience.
This role is part of the company’s service desk operations, where employees assist customers with technical troubleshooting and support services. Candidates will work in a blended process environment, meaning they may handle calls, emails, and chat support depending on the project requirements.
This position is ideal for individuals who enjoy problem-solving, communicating with customers, and working in a professional corporate environment.
Key Responsibilities
Candidates selected through the Tech Mahindra freshers hiring drive will be responsible for various customer support and technical troubleshooting activities. The main responsibilities include:
- Responding to customer queries through calls, emails, and chat support.
- Providing technical troubleshooting assistance for hardware, network, or software issues.
- Diagnosing problems related to LAN, printers, desktops, laptops, and mobile devices.
- Offering remote troubleshooting solutions for customers experiencing technical difficulties.
- Maintaining proper incident documentation and service records.
- Ensuring quick and effective issue resolution to maintain high customer satisfaction.
- Following standard service desk and IT support processes.
- Collaborating with internal teams to resolve complex customer issues.
- Maintaining professionalism and communication standards while interacting with customers.
Employees in this role will gain hands-on experience in customer service operations and technical support systems.
Skills Required
To succeed in the Tech Mahindra Customer Support Executive role, candidates should possess a combination of communication skills and technical knowledge. Some of the key skills required include:
- Excellent verbal and written communication skills
- Basic understanding of hardware and networking concepts
- Knowledge of LAN connectivity, printers, and devices
- Ability to perform remote troubleshooting
- Familiarity with antivirus tools, patch management, and SCCM basics
- Understanding of ITIL processes (preferred but not mandatory)
- Strong problem-solving and analytical skills
- Ability to handle customer queries calmly and professionally
- Good customer relationship management skills
Candidates with a positive attitude, willingness to learn, and ability to work in a team environment will have a strong advantage in this Tech Mahindra recruitment 2026 drive.
Why Join Tech Mahindra
Working at Tech Mahindra provides employees with several benefits and opportunities for professional development. Some of the main advantages of joining the company include:
- Opportunity to work with a globally recognized IT and consulting organization
- Exposure to international clients and service operations
- Professional training and skill development programs
- A supportive and dynamic workplace environment
- Opportunities for career growth within the organization
- Competitive compensation and employee benefits
For fresh graduates, joining Tech Mahindra off campus drive for freshers can provide valuable industry experience and help build a strong professional foundation.
Salary Details
The salary package for the Customer Support Executive role at Tech Mahindra ranges from ₹2,50,000 to ₹3,50,000 per annum depending on the candidate’s skills, communication ability, and interview performance.
In addition to the salary, employees may receive several benefits such as:
- Performance incentives
- Employee training programs
- Career development opportunities
- Transportation facilities such as one-way cab services within designated boundaries
- Quick onboarding process
The compensation structure ensures that employees receive fair pay along with opportunities to grow within the company.
Hiring Locations
The Tech Mahindra recruitment 2026 drive is being conducted for multiple locations across India. Candidates selected through the hiring process will be assigned to one of the company’s operational centers depending on project requirements.
Since the role follows a Work From Office model, candidates should be ready to relocate or work from the assigned location.
Interview Process
The selection process for the Tech Mahindra Customer Support Executive position generally consists of three main stages:
1. HR Screening and Interview
After submitting the application, recruiters review the candidate’s profile and qualifications. Shortlisted candidates are invited for an initial interview conducted either online or in person.
2. Voice and Accent Assessment
Candidates applying for customer support roles may be required to complete a voice and accent evaluation to assess communication skills and clarity in speaking.
3. Operations Interview
In this stage, candidates are evaluated on their technical knowledge, troubleshooting ability, and customer handling skills.
4. Final HR Round
The final round focuses on behavioral questions such as strengths, weaknesses, career goals, and salary expectations.
How to Apply
Candidates interested in the Tech Mahindra off campus drive 2026 can apply online by following these steps:
- Visit the official Tech Mahindra careers website.
- Search for the Customer Support Executive or Voice and Chat Support role.
- Fill out the online application form with your personal and educational details.
- Upload your updated resume.
- Submit the application and wait for confirmation via email.
About the Company
Tech Mahindra is a leading Indian multinational company that provides information technology services, consulting solutions, and business process outsourcing (BPO) services. The company is part of the Mahindra Group and has built a strong reputation for delivering innovative technology solutions to clients worldwide.
Headquartered in Pune, India, Tech Mahindra operates in more than 90 countries and serves customers across industries such as telecommunications, banking, healthcare, retail, and manufacturing. With a workforce of over 131,000 professionals globally, the company continues to expand its services and create employment opportunities for skilled professionals and fresh graduates.
Because of its strong industry presence and commitment to innovation, Tech Mahindra off campus drive 2026 is attracting thousands of candidates who want to begin their careers in the IT and BPO sector.
