NTT DATA is hiring candidates for MS Service Engineer (L1) roles in Bangalore, Mumbai, and Chennai. The opportunity is suitable for entry-level candidates with a Bachelor’s degree in IT or Computing, with the Bangalore and Mumbai networking roles requiring CCNA or an equivalent certification.
The role focuses on first-line managed services, network monitoring, incident troubleshooting, maintenance activities, and client support. Candidates will work with networking technologies and IT infrastructure while helping maintain service availability and meet agreed service-level requirements.
NTT Off Campus Drive 2026
| DetailsInformation | Information |
|---|---|
| Company | NTT DATA |
| Job Role | MS Service Engineer (L1) |
| Qualification | Bachelor’s Degree in IT / Computing |
| Experience | Entry Level / Freshers |
| Freshers Eligible | Yes |
| Salary | ₹3.5 – ₹7.0 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | On-Site |
| Locations | Bangalore, Mumbai & Chennai |
| Certification | CCNA or Equivalent for Networking Roles |
| Job Type | Managed Services / IT Infrastructure |
NTT MS Service Engineer L1 Job Description
The NTT Off Campus Drive 2026 is designed for candidates interested in starting a career in IT infrastructure and managed services. The MS Service Engineer L1 role involves providing first-line support for standard and low-complexity incidents and service requests.
The selected candidates will monitor client infrastructure, investigate issues, provide technical support, perform approved maintenance activities, and follow established procedures to maintain service continuity.
The Bangalore and Mumbai roles primarily focus on Networking Managed Services, while the Chennai Cross Technology role covers multiple technology domains including Cloud, Security, Networking, Applications, and Collaboration.
Roles and Responsibilities
- Monitor client infrastructure and identify problems.
- Investigate first-line incidents and service requests.
- Identify root causes of standard technical issues.
- Provide support through telephone, chat, and ITSM tickets.
- Execute approved patching and configuration changes.
- Follow agreed procedures and service-level requirements.
- Complete proper handovers during shift changes.
- Update and create knowledge articles.
- Identify opportunities for automation and process improvement.
- Support disaster-recovery testing when required.
- Escalate complex issues to appropriate technical teams.
- Maintain effective communication with clients and internal teams.
Qualifications & Skills
- Bachelor’s degree or equivalent qualification in Information Technology or Computing.
- CCNA or equivalent certification is required for the networking-focused Bangalore and Mumbai roles.
- Entry-level candidates and freshers can apply.
- Basic understanding of networking and IT infrastructure.
- Familiarity with Cisco switches and routers is beneficial.
- Knowledge of routing protocols such as BGP, OSPF, and EIGRP is an advantage.
- Basic knowledge of firewalls such as Palo Alto and Fortinet is beneficial.
- Familiarity with network monitoring tools is useful.
- Basic understanding of ITIL and ticketing tools is relevant for the Chennai role.
- Good communication and troubleshooting skills.
- Ability to work under pressure and coordinate with different teams.
- Willingness to work in shifts where required.
Work Environment
The NTT DATA roles are primarily on-site positions. Candidates should be comfortable working from the respective office locations in Bangalore, Mumbai, or Chennai.
The roles may involve shift handovers and extended working hours when required. Candidates should confirm specific shift timings and applicable allowances with the recruitment team before joining.
Salary Details
The expected salary for the NTT DATA MS Service Engineer L1 roles is approximately ₹3.5 LPA to ₹7.0 LPA.
This is an estimated salary range based on comparable entry-level IT infrastructure and networking roles and is not an officially disclosed NTT DATA compensation range. Actual compensation may vary depending on the role, location, skills, and candidate profile.
NTT Off Campus Drive 2026 – Chennai Role
NTT DATA has also opened a Cross Technology Managed Services Engineer (L1) position in Chennai under Req R-149711.
The Chennai role covers multiple technology areas and involves monitoring infrastructure, troubleshooting standard incidents, supporting clients through ITSM tickets, handling configuration changes, creating knowledge articles, and supporting disaster-recovery activities.
Candidates require a bachelor’s degree or equivalent in IT or Computing, entry-level troubleshooting knowledge, basic ITIL understanding, and familiarity with ticketing tools. No specific batch, years of experience, or certification is mentioned for this position.
How To Apply For NTT Off Campus Drive 2026
- Click on the Apply Here button provided below.
- Select your preferred NTT DATA job opening.
- Review the eligibility criteria and job requirements.
- Create an account or log in to the NTT DATA careers portal.
- Complete the application form with accurate details.
- Upload your updated resume and required documents.
- Review your application details.
- Submit the application through the official careers portal.
NTT DATA Bangalore Apply Link: Click Here
NTT DATA Mumbai Apply Link: Click Here
NTT DATA Chennai Apply Link: Click Here
All Jobs: Click Here
NTT Off Campus Drive 2026 Interview Questions and Answers
Technical Questions
1. What is the OSI model?
The OSI model is a seven-layer framework used to understand how network communication works.
2. What is the difference between TCP and UDP?
TCP is connection-oriented and reliable, while UDP is connectionless and faster.
3. What is an IP address?
An IP address is a unique address used to identify a device on a network.
4. What is DNS?
DNS converts domain names into IP addresses so devices can locate network services.
5. What is DHCP?
DHCP automatically assigns IP addresses and other network configuration details to devices.
HR Questions
6. Tell me about yourself.
I am a motivated IT graduate with a strong interest in networking, troubleshooting, and technical support.
7. Why do you want to join NTT DATA?
I want to join NTT DATA to build my technical skills while working on real-world IT infrastructure and managed services.
8. Why should we hire you?
I have good communication and troubleshooting skills and I am willing to learn and take responsibility.
9. Are you comfortable working in shifts?
Yes, I am comfortable working in rotational shifts based on business requirements.
10. Where do you see yourself in five years?
I see myself as a skilled IT infrastructure professional handling complex technical responsibilities.
About NTT DATA
NTT DATA is a global business and technology services company providing consulting, digital transformation, data and AI, cloud, infrastructure, and managed services.
The company operates across multiple countries and serves organizations across different industries. Its managed services teams support client technology infrastructure and help maintain the availability and performance of IT systems.
Final Summary
NTT DATA is hiring for MS Service Engineer L1 positions across Bangalore, Mumbai, and Chennai. The opportunity is suitable for entry-level candidates with a Bachelor’s degree in IT or Computing.
The networking roles in Bangalore and Mumbai require CCNA or an equivalent certification, while the Chennai Cross Technology role focuses on multiple technology domains and does not specify a particular certification.
The expected salary is approximately ₹3.5–₹7.0 LPA, although candidates should confirm the actual compensation with NTT DATA during the recruitment process.
