Tech Mahindra is conducting a virtual hiring drive for the International Voice Process Executive role in Hyderabad. The drive is scheduled from 5 October to 10 October 2026, and candidates with 1–4 years of international voice process experience can apply. Freshers are not eligible for this opportunity.
The role involves handling inbound calls from international customers, resolving customer queries, explaining products and services, and providing basic technical support when required. The selected candidates will work from Tech Mahindra’s Hitech City, Madhapur, Hyderabad centre.
Tech Mahindra Virtual Drive 2026
| DetailsInformation | Information |
|---|---|
| Company | Tech Mahindra |
| Job Role | International Voice Process Executive |
| Qualification | Graduation Not Required |
| Experience | 1–4 Years in International Voice Process |
| Freshers Eligible | No |
| Salary | ₹2.5 – ₹4.5 LPA (Expected) |
| Job Type | Full-Time |
| Work Mode | Work From Office |
| Interview Mode | Virtual |
| Location | Hitech City, Madhapur, Hyderabad |
| Drive Date | 5–10 October 2026 |
| Drive Time | 10:00 AM – 3:30 PM |
| Openings | 100 |
| Shift | Rotational Night Shifts |
| Joining | Immediate Joiners Preferred |
Tech Mahindra International Voice Process Job Description
Tech Mahindra is hiring candidates for an inbound international voice process supporting overseas customers. The selected candidates will interact with international customers over the phone, understand their concerns, provide suitable solutions, and maintain a high level of customer satisfaction.
The role may involve assisting customers with product and service-related queries, explaining plans and pricing, resolving complaints, and providing basic technical support for software or device-related issues.
Candidates should have excellent spoken English and previous experience handling international customer calls. The position requires candidates to work from the office in Hyderabad after selection.
Roles and Responsibilities
- Answer inbound calls from international customers.
- Understand customer concerns and provide appropriate solutions.
- Handle customer complaints and service requests professionally.
- Explain product features, service plans, pricing, and policies.
- Provide basic technical support for software and device-related issues.
- Follow up on customer requests and ensure timely resolution.
- Maintain customer satisfaction while handling calls.
- Meet daily and monthly performance targets.
- Maintain required Average Handle Time (AHT) and Customer Satisfaction (CSAT) standards.
- Follow company processes and quality guidelines.
- Coordinate with relevant teams when customer issues require further assistance.
Qualifications & Skills
- Candidates should have 1–4 years of experience in an international voice process.
- Freshers are not eligible for this drive.
- Graduation is not mandatory.
- Previous experience handling international customer calls is required.
- Excellent spoken and written English communication skills.
- Candidates should be comfortable handling US/UK customer interactions.
- Good customer-handling and problem-solving skills.
- Basic technical troubleshooting knowledge can be beneficial.
- Candidates must be comfortable working in rotational night shifts.
- Willingness to work from the office in Hyderabad.
- Immediate joiners are preferred.
- Candidates with domestic voice, AR calling, or healthcare process experience are not eligible according to the provided drive details.
Work Environment
The position is a Work From Office opportunity based at Tech Mahindra’s Hitech City, Madhapur, Hyderabad centre.
The interview is conducted virtually, allowing eligible candidates to attend the initial recruitment process remotely. After selection, candidates will be required to work from the Hyderabad office.
The role involves rotational shifts and rotational weekly offs, with candidates expected to support international customers.
Salary Details
The expected CTC for the Tech Mahindra International Voice Process Executive role is approximately ₹2.5 LPA to ₹4.5 LPA.
The position may also offer:
- Performance-based incentives
- Overtime pay
- Two-way cab transportation
- 5 working days
- 2 rotational weekly offs
- Salary hike based on current CTC and experience
The provided job information mentions different salary figures in different sections, including ₹2.5–₹4.5 LPA and ₹3.25–₹4.5 LPA. Candidates should confirm the fixed salary, incentives, and final CTC with the recruiter before accepting an offer.
Tech Mahindra Virtual Drive Interview Details
Drive Dates: 5 October – 10 October 2026
Interview Time: 10:00 AM – 3:30 PM
Interview Mode: Virtual
Work Location: Tech Mahindra, Gate 2, Survey No. 64, Infocity Unit No. 12, Plot No. 35 & 36, Hitech City Layout, Madhapur, Hyderabad, Telangana – 500081
Candidates can attend the virtual interview from home during the specified drive timings. If selected, candidates will complete the required documentation and joining formalities for the Hyderabad office.
How To Apply For Tech Mahindra Virtual Drive
- Click on the Apply Here button provided below.
- Visit the Tech Mahindra job listing on the recruitment platform.
- Review the eligibility criteria carefully.
- Update your resume with your international voice process experience.
- Submit your application and follow the recruiter’s instructions.
- Contact the HR representative mentioned in the job listing if required to receive the virtual interview slot and link.
- Attend the virtual interview between 10:00 AM and 3:30 PM on your selected date from 5–10 October 2026.
- Keep your required documents ready for verification.
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Virtual Interview Tips
- Test your headset, internet connection, camera, and microphone before the interview.
- Attend the interview from a quiet location.
- Prepare for a voice and accent assessment.
- Be prepared for a short grammar or typing assessment.
- Prepare examples of international customer issues you have handled.
- Be familiar with your previous process metrics such as AHT, CSAT, and quality scores.
- Keep your resume and required identification documents ready.
- Be prepared to explain your international voice process experience clearly.
Candidates should also be aware that legitimate recruitment processes should not require payment of interview or job-offer fees.
About Tech Mahindra
Tech Mahindra is an Indian technology services and business process services company and part of the Mahindra Group. The company provides IT services, digital transformation solutions, business process services, and customer support solutions to organizations across different industries.
Tech Mahindra’s business process services operations include voice, chat, technical support, and other customer service processes for global clients. The company has delivery centres across multiple Indian cities, including Hyderabad, Pune, Noida, and other locations.
Final Summary
Tech Mahindra is conducting a Virtual Drive 2026 for International Voice Process Executives in Hyderabad from 5 October to 10 October 2026. The drive has 100 openings and is open to candidates with 1–4 years of international voice process experience.
Freshers are not eligible, and graduation is not mandatory. Candidates should have excellent English communication skills and be comfortable working in rotational night shifts from the Hyderabad office.
The expected CTC is ₹2.5–₹4.5 LPA, along with incentives, overtime pay, and two-way cab transportation. Interested candidates should review the recruitment details and attend the virtual interview during the specified drive dates.
