Alter Domus, a global leader in providing integrated solutions for the alternative investment industry, has opened exciting opportunities for fresh graduates through its Off Campus Drive 2025. The company is hiring for the role of Application Support Engineer Associate, welcoming candidates who are passionate about technology, eager to learn, and ready to contribute to innovative client solutions.
Alter Domus Off Campus Drive 2025
| Company Name | Alter Domus |
|---|---|
| Job Role | Application Support Engineer Associate |
| Qualification | Bachelor’s Degree (Any Discipline – preferably IT/CS) |
| Experience | 0 – 1 Year (Freshers Eligible) |
| Location | Multiple locations / Shift-based (APAC/EMEA) |
| Salary (Expected) | ₹5 LPA – ₹8 LPA (Estimated) |
| Category | Off Campus Drive 2025 |
Job Overview
The position of Application Support Engineer Associate at Alter Domus involves providing first-line and second-level application support across business applications used by clients and internal teams. The role requires handling user requests, resolving technical issues, and collaborating with IT and business departments to maintain operational excellence.
This is a great opportunity for candidates interested in application support, technical troubleshooting, and customer service within the financial technology sector. Fresh graduates with a passion for technology, analytical thinking, and teamwork are encouraged to apply.
Key Responsibilities
As an Application Support Engineer Associate, you will play a vital role in ensuring smooth operation and support for critical business applications. Your daily responsibilities will include:
- Responding to customer queries and service requests through Service Desk queues, emails, or phone calls.
- Reviewing and managing incoming tickets via ServiceNow, ensuring timely resolutions.
- Acting as the primary point of contact for application-related issues, including Level 1 and Level 2 support.
- Performing remote troubleshooting to identify and fix technical issues.
- Managing user accounts for Fund Services applications and ensuring correct access permissions.
- Defining and maintaining user roles in compliance with internal IT policies.
- Analyzing logs and technical data to identify underlying issues and prevent recurrences.
- Collaborating with business teams to gather requirements and enhance application functionality.
- Updating and improving support processes and workflows to increase efficiency.
- Following the escalation matrix for unresolved issues to ensure rapid and effective solutions.
This role requires an analytical mindset, customer-oriented approach, and eagerness to learn modern application support tools and practices.
Skills Required
Candidates applying for the Alter Domus Off Campus Drive 2025 should possess the following skills and competencies:
Technical Skills:
- Basic understanding of application support processes and relevant tools.
- SQL knowledge to analyze and manage database queries.
- Familiarity with ticketing tools like ServiceNow or similar platforms.
- Awareness of incident management, user access control, and system troubleshooting.
Soft Skills:
- Strong problem-solving and analytical abilities.
- Excellent communication and interpersonal skills for working with global teams.
- Ability to handle multiple priorities and manage time effectively.
- Self-motivated, proactive attitude with a willingness to learn and grow.
- Flexibility to work in APAC/EMEA shifts as required.
Fresh graduates with internships or academic experience in IT support, systems administration, or application management will have an added advantage.
Why Join Alter Domus?
Alter Domus is not just a workplace — it’s a community where employees are valued, supported, and empowered to reach their potential. The company offers:
- A global learning environment through the Alter Domus Academy, with six learning zones designed for continuous professional development.
- Access to LinkedIn Learning and tailored training resources for every career stage.
- Support for professional certifications such as ACCA and study leave benefits.
- Flexible work arrangements, generous leave policies, and an extra day off for your birthday.
- Opportunities to participate in sports events, social committees, and global activities.
- 24/7 employee assistance and mentoring programs to guide your career growth.
- The chance to invest in the company through the Employee Share Plan.
At Alter Domus, diversity, inclusion, and equity are not just principles — they are embedded in the company’s culture. Every employee is encouraged to bring their authentic self to work and contribute to a collaborative, inclusive environment.
Salary Details
Although the company has not disclosed official salary details, the expected compensation for an Application Support Engineer Associate is estimated to range between ₹5 LPA and ₹8 LPA, depending on the candidate’s experience and skill set.
In addition to a competitive salary, Alter Domus offers a comprehensive benefits package, including:
- Flexible working hours
- Paid leave and birthday holidays
- Learning and certification support
- Employee assistance and mentoring programs
- Share plan and local perks
Hiring Locations
The Application Support Engineer Associate role is open to candidates across various APAC and EMEA locations, including India. Selected applicants must be willing to work in shift timings that align with the region they support.
Alter Domus offers a hybrid work model, combining remote and in-office collaboration for an optimal work-life balance.
How to Apply
Interested candidates can apply through the official Alter Domus careers portal by following these steps:
- Visit Alter Domus careers portal.
- Search for “Application Support Engineer Associate.”
- Review the full job description and eligibility requirements.
- Click on “Apply Now” to begin your application.
- Fill in your details, upload your resume, and submit your application.
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Tip: Before applying, tailor your resume to highlight your technical and analytical skills, as well as any project or internship experience related to application support or SQL.
About the Company
Founded with a focus on excellence and innovation, Alter Domus (meaning “The Other House” in Latin) has become one of the world’s most trusted providers of integrated solutions for alternative investment managers. The company partners with 90% of the world’s top 30 asset managers and delivers cutting-edge financial and technological services across multiple jurisdictions.
Alter Domus emphasizes professional growth, merit-based progress, and a culture that encourages openness and collaboration. Employees enjoy the freedom to express their ideas and explore different career paths within a supportive, global community.
