Capgemini Off Campus Drive 2025 | Contact Support Group (CSG) Hiring | Capgemini Exceller | 2025 Batch Graduates

Capgemini, one of the world’s leading consulting, technology, and engineering companies, has officially announced its Off Campus Drive 2025 for Contact Support Group (CSG) under the Capgemini Exceller program. This opportunity is exclusively open for 2025 batch graduates and diploma holders who aspire to start their careers with a global IT leader.

The role offers a chance to work in the Noida location, providing exposure to client support, IT infrastructure management, and cloud-based customer service operations. If you are a 2025 graduate looking for a strong start in your professional journey, this Capgemini Off Campus Recruitment 2025 is a perfect fit.

Capgemini Off Campus Drive 2025

Job Overview

The Capgemini Off Campus Drive 2025 aims to hire freshers for the Contact Support Group (CSG) role. This position is part of Capgemini’s Cloud and Infrastructure Services (CIS) division, which manages IT infrastructure and support operations for clients across multiple industries.

The selected candidates will be responsible for customer support, incident resolution, and technical troubleshooting across digital platforms such as chat, email, and phone. The role also involves working closely with Capgemini’s AI-enabled tools like CHIP BOT to improve customer experience and optimize service delivery.

This opportunity is open to any 3-year graduate or diploma holder from the 2025 batch who wishes to start their career in IT support and consulting.

Key Responsibilities

As part of Capgemini’s Contact Support Group, you will play an important role in managing IT support operations and ensuring smooth service delivery. Your core responsibilities include:

• Delivering excellent customer service and technical assistance over voice and digital channels.
• Handling and resolving IT service requests, incidents, and queries efficiently.
• Managing service tickets — including prioritization, categorization, and timely closure.
• Using business intelligence and analytics tools to identify areas for service improvement.
• Collaborating with the team to meet key performance indicators (KPIs) and service level agreements (SLAs).
• Supporting customers from various domains such as telecommunications, financial services, healthcare, and technology.
• Working in 24/7 rotational shifts to assist clients from different regions and time zones.

This position offers a unique opportunity to build problem-solving, communication, and technical support skills that are valuable across multiple IT domains.

Skills Required

To succeed in the Capgemini CSG Off Campus Drive 2025, candidates should possess the following skills and attributes:

• Excellent communication and English-speaking skills.
• Strong interpersonal and problem-solving abilities.
• Basic computing and troubleshooting knowledge.
• Ability to work under pressure and handle multiple tasks efficiently.
• Willingness to work in a 24×7 environment and rotational shifts.
• Openness to sign the Service Level Agreement (SLA) and meet performance KPIs.
• Flexibility to relocate to any location in India based on project requirements.

Why Join Capgemini

Joining Capgemini Exceller gives freshers an incredible platform to begin their professional journey with one of the world’s most trusted technology companies. Here’s why this opportunity stands out:

• Global Recognition: Work with a company that partners with leading global enterprises and Fortune 500 clients.
• Diversity & Inclusion: Capgemini actively encourages applications from female candidates and promotes a balanced workforce.
• Learning Culture: Access to structured learning programs, certifications, and hands-on experience with advanced tools.
• Career Growth: Clear career paths and opportunities to move into specialized IT or consulting roles.
• Innovative Projects: Get exposure to AI-based tools like CHIP BOT that improve service efficiency and client satisfaction.

At Capgemini, every employee is encouraged to grow, learn, and contribute to creating technology-driven business solutions that make a real difference.

Salary Details

The Capgemini CSG role offers an annual CTC of ₹3.25 LPA, which includes a fixed salary and performance-based components. In addition to the base pay, Capgemini provides a range of employee benefits such as health insurance, continuous learning support, and opportunities to upskill through the company’s learning platform.

For freshers entering the IT support industry, this package offers stability, exposure, and a solid foundation for future growth.

Hiring Location

The job location for the Capgemini Off Campus Drive 2025 is Noida, Uttar Pradesh. However, candidates must be open to relocation based on business requirements. The role demands flexibility to work with clients from different regions and time zones, ensuring round-the-clock customer support.

Eligibility Criteria

To be eligible for this opportunity, candidates must meet the following requirements:

• Must be a 2025 graduate or diploma holder in any stream.
• Must have an active DigiLocker account linked with their Aadhaar number.
• Should have a valid mobile number and email ID for communication.
• Must be Indian citizens.
• Willing to work in 24×7 shifts and sign a Service Level Agreement.

Shortlisted candidates will be invited for a virtual assessment process and interview rounds. Capgemini will notify selected applicants via email regarding further steps.

How to Apply

Interested candidates can apply for the Capgemini Off Campus Drive 2025 (CSG role) through the official career portal. Follow these steps:

1. Visit the Capgemini Careers website.
2. Search for “Contact Support Group (CSG) – Capgemini Exceller 2025 Batch.”
3. Read the job description and eligibility criteria carefully.
4. Click on “Apply Now” and register using your email ID.
5. Fill in all the required details and upload your resume.
6. Complete the registration before the application deadline of 30 November 2025.

Only shortlisted candidates will be contacted for the online assessment and further interview rounds.

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About Capgemini

Capgemini is a global leader in technology, consulting, and digital transformation with a presence in more than 50 countries and over 360,000 employees worldwide. The company provides end-to-end services in cloud, data, AI, engineering, and cybersecurity, empowering organizations to become more agile and future-ready.

Founded in 1967, Capgemini is recognized for its inclusive culture, learning-driven environment, and focus on innovation. Through its Exceller program, Capgemini offers fresh graduates the opportunity to build a strong foundation in the IT and business domains while working with industry-leading clients and technologies.