Reliance Jio, one of India’s leading telecom and digital services providers, has announced a new opportunity for fresh graduates through the Jio Off Campus Drive 2025. The company is hiring Desktop Support Engineers in Kolkata, offering an excellent chance for graduates who want to begin their career in IT support, hardware troubleshooting, system maintenance, and end-user technical assistance.
This recruitment drive is open to B.E., B.Tech, and B.Sc–IT graduates, making it an attractive option for anyone seeking a strong entry-level IT role with a reputable company. If you are looking for freshers hiring, Jio recruitment 2025, or entry-level technical support jobs, this opportunity is worth exploring.
Jio Off Campus Hiring Fresher
| Details | Information |
|---|---|
| Company Name | Reliance Jio |
| Job Role | Desktop Support Engineer |
| Qualification | B.E., B.Tech, B.Sc–IT |
| Experience | Fresher |
| Location | Kolkata |
| Salary (Expected) | ₹2.4 LPA – ₹3.6 LPA |
| Job Type | Full Time |
| Apply Link | Available Below |
Job Overview
The Desktop Support Engineer role is an excellent entry-level position for freshers who want to begin their IT career with hands-on experience. The selected candidate will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring smooth IT operations within the organization.
This full-time role is based in Kolkata and is open to graduates from any batch, making it a flexible and inclusive hiring opportunity under the Jio Off Campus Drive.
Key Responsibilities
As a Desktop Support Engineer at Jio, your role involves managing IT support requests, troubleshooting issues, and ensuring efficient functioning of end-user devices. The responsibilities include:
- Providing first-level technical support to employees based on the available knowledge base.
- Offering desktop and laptop troubleshooting support.
- Installing and uninstalling essential desktop applications.
- Working with the ITSM tool to allocate and track support tickets.
- Providing technical assistance for Mac systems and Apple-related products.
- Supporting mobile devices and business-related software installations.
- Ensuring compliance with software usage on all end-user devices.
- Coordinating with the resolver groups for escalations and complex issues.
This role requires attention to detail, strong problem-solving skills, and the ability to assist users effectively.
Skills and Qualifications Required
To qualify for the Jio Off Campus Drive 2025, candidates should have the following educational background and skill set:
Educational Qualifications
- B.E. / B.Tech / B.Sc–IT
- Additional certification preference: MCSA / MCSE or similar IT certifications.
Technical Skills
- Basic understanding of hardware and operating systems.
- Knowledge of software applications and troubleshooting.
- Familiarity with ITIL processes and ticketing tools.
- Understanding of basic networking concepts.
- Ability to support Apple products, including Mac systems.
- Hands-on experience or theoretical knowledge of desktop operating environments.
Soft Skills
- Strong communication skills.
- Ability to work collaboratively with internal teams.
- Problem-solving mindset and a willingness to learn.
Why Join Jio?
Starting your career at Jio offers enormous learning potential and exposure to enterprise-level IT infrastructure. Here’s why the Jio Desktop Support Engineer role is one of the best options for freshers:
- Strong Career Foundation: Gain hands-on experience in IT support, hardware troubleshooting, and enterprise application management.
- Learning Environment: Jio encourages continuous learning and supports freshers in enhancing their technical skills.
- Diverse Technology Exposure: Work with Windows, macOS, mobile device management tools, ITSM platforms, and software deployment systems.
- Growth Opportunities: Jio’s large network provides avenues to move into networking, cloud operations, system administration, and advanced IT roles.
- Stable Company: Being part of Reliance Industries ensures a secure work environment with long-term opportunities.
This role allows freshers to build a strong foundation in IT support while gaining real-world experience in the telecom and digital services industry.
Salary Details
Freshers selected for the Desktop Support Engineer role can expect an average salary ranging from ₹2.4 LPA to ₹3.6 LPA, depending on skills, performance during the interview, and overall technical knowledge. Additional benefits may include:
- Employee wellness programs
- Learning and certification opportunities
- Mobile and data-related perks
- Professional growth paths within the organization
Jio offers a competitive compensation package for fresh graduates entering the IT support domain.
Hiring Location
This hiring drive is specifically for the Kolkata location. Candidates who are willing to work in Kolkata or nearby regions are encouraged to apply. Jio frequently opens multiple support roles across India, so applicants not in Kolkata can monitor future vacancies as well.
How to Apply
All interested and eligible candidates can apply for the Jio Off Campus Drive using the link provided below. Applications should be submitted before the job posting expires.
Steps to Apply:
- Open the official application link.
- Read the job description and verify eligibility.
- Click “Apply Now” and register with your email/mobile number.
- Fill in the required details and upload your updated resume.
- Submit the application and wait for communication from the Jio recruitment team.
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