Sutherland Recruitment 2025 brings an excellent opportunity for graduates and early-career professionals aiming to build a strong career in the financial services and banking domain. Sutherland, a globally recognized digital transformation company, is hiring for the position of Associate – Finance and Accounting at its Hyderabad office. This hiring drive is suitable for freshers as well as candidates with up to 2 years of experience, making it a valuable opening for those looking to enter or grow within finance operations, dispute management, and risk services.
With the increasing demand for professionals skilled in banking operations, fraud investigation, and financial compliance, this role offers hands-on exposure to real-world financial workflows. Candidates selected through this off campus drive will work in a fast-paced environment focused on customer satisfaction, accuracy, and regulatory compliance.
Sutherland Recruitment 2025
| Category | Details |
|---|---|
| Company Name | Sutherland |
| Job Role | Associate – Finance and Accounting |
| Qualification | Bachelor’s Degree |
| Experience | 0–2 Years |
| Job Location | Hyderabad, Telangana |
| Salary | Expected ₹3 – ₹5 LPA |
| Employment Type | Contract (Brick and Mortar) |
Job Overview
The Associate – Finance and Accounting role at Sutherland focuses on dispute management, fraud investigation, and customer communication within the banking and financial services ecosystem. Selected candidates will be responsible for handling customer disputes, chargebacks, ACH fraud research, and ensuring compliance with regulatory guidelines such as Regulation E.
This position is ideal for candidates who possess strong analytical skills, attention to detail, and an interest in finance operations. The role also involves working with tools like Salesforce Service Cloud and collaborating with internal teams to resolve complex cases efficiently.
Key Responsibilities
Candidates selected for this role will handle a wide range of finance and dispute-related responsibilities, including:
- Managing customer dispute cases across multiple workflows such as card disputes, peer-to-peer disputes, and ACH fraud investigations
- Researching, filing, and reconciling card disputes and chargebacks
- Investigating fraud notifications to reduce institutional risk and prevent financial losses
- Ensuring compliance with Regulation E timelines and dispute handling guidelines
- Understanding chargebacks related to fraudulent activities and recommending preventive solutions
- Responding to customer queries professionally via email communication
- Collaborating with team members to escalate and resolve complex cases
- Managing cases efficiently using Salesforce Service Cloud
- Applying de-escalation techniques to support customers during sensitive interactions
- Meeting service level agreements (SLAs) while maintaining high accuracy
- Adhering to departmental processes and industry best practices
Skills Required
To succeed in the Sutherland Associate – Finance and Accounting role, candidates should possess the following skills:
- 0–2 years of experience in banking, financial services, dispute management, or risk operations
- Strong attention to detail and ability to work across multiple systems simultaneously
- Excellent analytical and problem-solving abilities
- Clear written and verbal communication skills
- Ability to follow structured workflows and manage time-sensitive tasks
- Comfort working in a fast-paced, accuracy-driven environment
- Willingness to work in flexible shifts and varying schedules
- Basic understanding of banking operations and alternative payment systems
Why Join Sutherland?
Joining Sutherland offers several professional and personal benefits, especially for freshers and early-career professionals:
- Exposure to global banking and fintech operations
- Opportunity to work with advanced digital platforms and automation tools
- Structured training and on-the-job learning
- Supportive team environment with collaborative problem-solving
- Career growth opportunities within financial services and operations
- Strong focus on employee development and customer experience
Sutherland’s emphasis on innovation, compliance, and customer satisfaction makes it a reliable organization for long-term career growth.
Salary Details
The salary for the Associate – Finance and Accounting role at Sutherland is as per industry standards and will depend on factors such as educational background, skill set, and prior experience. In addition to competitive pay, selected candidates may receive other benefits as per company policy.
Hiring Locations
This Sutherland recruitment drive is specifically hiring for its Hyderabad, Telangana location. Candidates should be open to working from the office under a brick-and-mortar setup.
How to Apply
Interested and eligible candidates can apply for this role through the official Sutherland careers website. Applicants are advised to:
- Visit the Sutherland careers portal
- Search for Job ID REF37369P
- Complete the online application form
- Upload an updated resume with relevant details
Sutherland Apply Link : Click here
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Note: Early application is recommended, as openings may close once positions are filled.
About the Company
Sutherland is a global digital transformation company with over 30 years of industry experience. The organization specializes in delivering seamless and innovative customer and employee experiences across multiple industries, including banking, financial services, healthcare, technology, and fintech.
Known as an early pioneer in robotic automation, Sutherland has consistently invested in advanced technologies such as conversational AI, machine learning, cloud platforms, and intelligent automation. The company combines human-centered design, process engineering, and digital innovation to build scalable solutions for its global clients.
With operations across multiple countries and a strong presence in India, Sutherland offers a professional work culture, continuous learning opportunities, and exposure to international banking and fintech processes.
