Anthology is hiring freshers and early career professionals for the role of Associate Technical Support I. Candidates with 0–2 years of experience in IT support or related fields are eligible. This opportunity is ideal for those who want to grow their career in technical support, cloud platforms, and IT troubleshooting.
Anthology Off Campus Hiring 2025
| Category | Details |
|---|---|
| Company | Anthology |
| Job Role | Associate Technical Support I |
| Job Type | Full-Time (Hybrid Remote) |
| Experience | 0–2 Years |
| Location | Bangalore, India |
| Qualification | Any Graduate with IT/Technical Background |
| Skills Required | Windows/Linux, SQL, PowerShell, Azure, AWS |
| Salary (Expected) | ₹4 – ₹5.5 LPA (Approximate Range) |
| Application Mode | Online |
Key Responsibilities
- Provide first-level support for application and infrastructure issues.
- Troubleshoot problems related to operating systems, networks, and applications.
- Communicate effectively with customers via email, chat, and phone.
- Document Root Cause Analyses (RCA) for recurring incidents.
- Create and maintain knowledge base articles to support issue resolution.
- Collaborate with cross-functional teams (infrastructure, development, support).
- Participate in rotational shifts and on-call weekend support as required.
- Monitor systems proactively and escalate issues to minimize downtime.
Skills and Qualifications
Required:
- 0–2 years of experience in IT support or system administration.
- Knowledge of Windows/Linux operating systems.
- Familiarity with ticketing tools like ADO & Salesforce.
- Understanding of network protocols (TCP/IP, DNS, DHCP).
- Hands-on with SQL (basic queries) and PowerShell scripting.
- Exposure to Microsoft Azure or AWS cloud platforms.
- Strong communication, problem-solving, and multitasking skills.
Preferred:
- Knowledge of virtualization tools (VMware, Docker).
- Understanding of CI/CD pipelines and automation tools.
- Familiarity with ITIL frameworks.
Why Join Anthology?
- Work in a global support team with exposure to cutting-edge technologies.
- Gain expertise in cloud platforms, automation, and IT infrastructure.
- Build a strong career foundation in customer success and technical support.
- Be part of an inclusive workplace that values collaboration and innovation.
How to Apply for Anthology Off Campus Drive
Follow these steps to apply for the Associate Technical Support I role:
- Visit the official Anthology Careers Page or use the direct application link below.
- Review the complete job description and responsibilities.
- Click on “Apply Now” and sign in/create a new account.
- Fill in the online application form with accurate details.
- Upload your updated resume and relevant documents.
- Submit your application and await further communication from the HR team.
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About Anthology
Anthology is a leading provider of education technology solutions, dedicated to helping students and institutions thrive. With a mission to drive meaningful innovation in education, Anthology empowers educators, administrators, and learners with intelligent tools that simplify complex challenges.
The company strongly values diversity, inclusion, and collaboration, making it an excellent place for freshers to begin their professional journey.
