If you are looking to kickstart your career in the IT and healthcare technology domain, the Altera Digital Health Recruitment 2026 drive presents an excellent opportunity. As part of its latest off campus drive and freshers hiring initiative, Altera Digital Health is inviting applications for the role of Associate Technical Support Consultant. This position is ideal for candidates who are passionate about troubleshooting, client support, and working with modern healthcare software systems.
With a flexible work environment and strong learning opportunities, this role is well-suited for fresh graduates or professionals with up to two years of experience.
Altera Digital Health Recruitment 2026
| Job Role | Associate Technical Support Consultant |
|---|---|
| Company | Altera Digital Health |
| Qualification | Bachelor’s Degree |
| Experience | 0 – 2 Years |
| Job Location | Remote (Pune / Baroda) |
| Salary | Not Disclosed |
| Employment Type | Full-Time |
Job Overview
The role of Associate Technical Support Consultant involves providing application and technical support to clients via phone, email, and online platforms. Candidates will be responsible for diagnosing issues, resolving technical problems, and ensuring customer satisfaction through effective communication and troubleshooting.
This is a full-time position with remote flexibility, primarily based in Pune and Baroda locations.
Key Responsibilities
As part of the Altera Digital Health recruitment 2026, selected candidates will handle a variety of responsibilities, including:
- Providing technical and application support to clients through phone, email, or chat
- Diagnosing and resolving issues related to product functionality, system configuration, and bugs
- Logging and tracking support requests using tools like SNOW (ServiceNow)
- Collaborating with product development teams to improve system performance and design
- Searching internal knowledge bases to quickly resolve client issues
- Reproducing technical problems to identify root causes and escalate when necessary
- Maintaining accurate documentation of support cases and ensuring compliance with company policies
- Supporting field technicians during troubleshooting or product repairs
- Meeting defined service-level agreements (SLAs) and response timelines
- Continuously improving technical skills under mentorship guidance
Skills Required
To succeed in this freshers hiring role, candidates should possess a mix of technical and communication skills:
- Basic to intermediate understanding of C# programming and SQL
- Strong analytical and troubleshooting abilities
- Good communication skills for handling client interactions
- Familiarity with software support processes and ticketing tools
- Ability to work independently and within a team
- Understanding of change control policies and procedures
- Willingness to learn and adapt in a fast-paced environment
Knowledge of healthcare IT systems or prior exposure to similar domains will be an added advantage.
Why Join Altera Digital Health
Choosing to work with Altera Digital Health offers several benefits for freshers and early-career professionals:
- Opportunity to work in the growing healthcare IT industry
- Exposure to real-world client issues and enterprise-level applications
- Structured learning environment with mentorship support
- Flexible remote working options
- Collaborative and inclusive workplace culture
- Career growth opportunities in technical and functional domains
This off campus drive is a great way to build a strong foundation in technical support and enterprise software systems.
Salary Details
The salary for the Associate Technical Support Consultant role has not been officially disclosed. However, based on industry standards and similar roles, freshers can expect a competitive package along with additional benefits such as:
- Performance-based incentives
- Health and wellness benefits
- Paid leave and flexible work policies
Hiring Locations
The primary hiring locations for this role include:
- Pune
- Baroda
The role is largely remote, allowing candidates to work from home while occasionally coordinating with teams or clients.
How to Apply
Interested candidates can apply for the Altera Digital Health recruitment 2026 drive by following these steps:
- Visit the official careers page of Altera Digital Health
- Search for “Associate Technical Support Consultant”
- Review the job description and eligibility criteria
- Click on the apply button and submit your application
- Complete the required details and upload your resume
About the Company
Altera Digital Health is a global healthcare IT innovator focused on building technology solutions that improve patient care and clinical outcomes. The company is known for its platform-driven approach, connecting healthcare providers and enabling smarter decision-making.
Altera emphasizes user-centric design, ensuring that healthcare professionals and patients benefit from efficient and reliable systems. By working closely with clients, the company continues to transform how healthcare services are delivered worldwide.
