Genpact is organizing a Mega Virtual Hiring Drive from 23rd September to 27th September 2025 for the role of Content Moderation and Customer Service. This is a great opportunity for fresh graduates who want to start their careers with a leading global professional services company. The interviews will be conducted online between 12.00 PM – 1.00 PM, allowing candidates to attend conveniently from anywhere.
If you are a fresher and looking to build a strong foundation in the corporate world, this hiring drive by Genpact is an excellent chance to showcase your skills.
Genpact Mega Online Interview – Overview
| Category | Details |
|---|---|
| Company | Genpact (Virtual Interview) |
| Role | Content Moderation |
| Qualification | Any Graduate |
| Location | Ahmedabad & Noida |
| Work Experience | Freshers |
Responsibilities for Customer Service Roles in Genpact
- Responding to customer queries and concerns.
- Supporting data collection to enable account recovery for end users.
- Maintaining a deep understanding of client processes and policies.
- Reproducing customer issues and escalating product bugs when required.
- Delivering excellent customer service to clients.
- Showcasing critical thinking and problem-solving abilities.
- Demonstrating strong work ethic, both independently and within teams.
Key Skills Needed for Medical Summarizer – Clinical Resource
- Reviewing and interpreting large amounts of information into a concise format.
- Deciphering medical treatment records (typed or handwritten).
- Categorizing content into structured sections as per process guidelines.
- Documenting exact references for quick record location.
- Preparing and maintaining detailed summaries of medical records efficiently.
Genpact Online Interview Meeting ID & Other Details
| Role | Customer service roles |
|---|---|
| Experience | Freshers |
| Qualification | Any Graduate |
| Date & Time | 23-27 September, 12.00 PM – 1.00 PM |
| Microsoft Teams meeting ID | MS Teams meeting ID: 414 646 922 4136 MS Teams Passcode: ZH3cV3Ct |
🔹 For Ahmedabad (Customer Service Roles)
- Qualification: Any Graduate (Freshers)
- Date & Time: 23rd September, 12:00 PM – 1:00 PM
- Microsoft Teams Meeting ID: 414 646 922 4136
- Passcode: ZH3cV3Ct
About Genpact Company
Genpact is a global professional services firm specializing in business process outsourcing (BPO), digital transformation, and technology services. Originally founded in 1997 as part of General Electric (GE), Genpact became an independent company and is now headquartered in New York City.
With operations in over 30 countries, Genpact works with industries such as banking, healthcare, manufacturing, retail, and IT services. The company is known for:
- Finance and accounting services.
- Customer experience management.
- Analytics and process optimization.
- Supply chain and procurement.
- Digital transformation and IT infrastructure.
Genpact Mega Zoom (Virtual) Interview – FAQs
What is the selection process in Genpact’s Mega Virtual Interview?
- Resume screening.
- First round HR interview.
- Voice and accent/communication test (for BPO roles).
- Technical/domain-specific interview (if applicable).
- Final HR interview (salary, shifts, location discussion).
How do I introduce myself for the Zoom interview at Genpact?
“Good morning, I’m [Your Name]. I hold a degree in [Your Qualification]. I have strong skills in [customer service/data handling/communication]. I’m excited to start my career with Genpact, a company known for its global presence and growth opportunities.”
What kind of questions are asked in Genpact HR round?
- Tell me about yourself.
- Why do you want to join Genpact?
- Are you comfortable with rotational/night shifts?
- What do you know about Genpact’s services?
- Where do you see yourself in 3 years?
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What does Genpact company do?
Genpact offers Finance & Accounting, Collections, Customer Service, Insurance, Supply Chain & Procurement, Analytics, Enterprise Applications, IT Infrastructure, and Digital Transformation Services.