If you are searching for the latest Tata Communications recruitment 2026, then this opportunity can be a great choice for both freshers and experienced professionals looking to build a strong career in the IT and telecom industry. Tata Communications has officially announced hiring for the role of Jr Customer Service Executive – Program Management in Pune, Maharashtra.
This latest off campus drive is attracting attention from candidates who are interested in customer service operations, program management, IT service delivery, and network management roles. The company is looking for individuals who can handle operational activities, maintain service quality, and support day-to-day business functions efficiently.
Candidates with up to 4 years of experience are eligible to apply for this role. If you are planning to start or grow your career with one of India’s leading digital ecosystem companies, this opportunity from Tata Communications can be highly valuable.
Tata Communications Recruitment 2026
| Category | Details |
|---|---|
| Company Name | Tata Communications |
| Job Role | Jr Customer Service Executive – Program Management |
| Qualification | Graduate (Relevant qualification preferred) |
| Experience | 0 Years 6 Months – 4 Years |
| Job Location | Pune, Maharashtra |
| Employment Type | Full Time |
| Skills Required | Program Management, Service Delivery, IP Network, Change Management, ServiceNow, ITIL |
| Salary | As per company standards |
| Job Type | Off Campus Drive 2026 |
Job Overview
Tata Communications is currently hiring for the position of Jr Customer Service Executive – Program Management. This is a full-time opportunity based in Pune.
The company is looking for candidates who can manage operational tasks, support service delivery processes, and maintain smooth day-to-day activities under supervision. Candidates with knowledge of program management and IT service operations will have an advantage during the selection process.
This role is suitable for candidates who want to work in a structured corporate environment and gain experience in enterprise-level operations and customer service management.
Key Responsibilities
Candidates selected for the Jr Customer Service Executive role will be responsible for supporting daily operational and program management activities. The company expects employees to ensure smooth service delivery while maintaining high-quality standards.
Some of the major responsibilities include:
- Managing day-to-day site operations and routine activities.
- Supporting operational workflows under direct supervision.
- Ensuring Service Level Agreements (SLAs) are achieved consistently.
- Coordinating with internal teams for smooth execution of processes.
- Monitoring service delivery and identifying operational improvements.
- Maintaining proper documentation and reporting procedures.
- Handling operational issues proactively and ensuring quick resolution.
- Supporting program management tasks related to customer service operations.
This role requires good communication skills, operational understanding, and the ability to work in a team-oriented environment.
Skills Required
To perform well in this position, candidates should have basic technical knowledge along with strong coordination and communication skills. Tata Communications is looking for candidates who can adapt to business operations and deliver quality support services.
The required skills for this role include:
- Program Management
- Service Delivery
- IP Network Knowledge
- Change Management
- ServiceNow
- ITIL Concepts
- Problem-Solving Skills
- Communication and Coordination Skills
- Ability to work under supervision
- Operational Management Understanding
Candidates with prior internship experience or exposure to IT service management tools may receive additional preference during the recruitment process.
Why Join Tata Communications?
Working at Tata Communications offers several career growth opportunities for freshers and experienced professionals. The company provides exposure to global technologies, enterprise operations, and digital infrastructure projects.
Here are some reasons why candidates prefer Tata Communications careers:
Strong Brand Reputation
Tata Communications is part of the trusted Tata Group and is recognized globally for innovation and technology solutions.
Career Growth Opportunities
Employees get opportunities to work on real-time projects, learn new technologies, and grow professionally within the organization.
Learning Environment
The company supports employee learning through training programs, mentorship, and skill development initiatives.
Exposure to Advanced Technologies
Employees work with cloud technologies, networking solutions, collaboration systems, and enterprise platforms.
Stable Work Environment
Tata Communications is known for maintaining a professional and employee-friendly workplace culture.
For candidates searching for Tata Communications off campus drive 2026 or freshers hiring in Pune, this opportunity can be a strong career option.
Salary Details
The salary for the Jr Customer Service Executive – Program Management role has not been officially disclosed by the company. However, based on industry standards and similar roles, candidates can expect a competitive salary package along with additional company benefits.
Freshers and candidates with relevant experience may receive compensation based on their skills, interview performance, and previous work exposure.
Additional benefits may include:
- Performance-based incentives
- Health insurance
- Paid leaves
- Learning and development programs
- Career advancement opportunities
Hiring Location
The job location for this recruitment drive is:
- Pune
Pune is one of India’s leading IT and business hubs, offering excellent career opportunities and a strong professional environment for technology and operations professionals.
How to Apply
Interested candidates can apply for the Tata Communications recruitment drive through the company’s official careers portal.
Steps to Apply
- Visit the official Tata Communications careers website.
- Search for “Jr Customer Service Executive – Program Management”.
- Read the complete eligibility criteria and job description.
- Prepare an updated resume with relevant skills and experience.
- Submit the online application form.
- Wait for the recruitment team to contact shortlisted candidates.
About the Company
Tata Communications is one of the leading global digital infrastructure and telecommunications companies. The company provides innovative solutions in cloud services, mobility, collaboration, security, IoT, media services, and network solutions for enterprises across the world.
With a strong global presence and advanced technology-driven services, Tata Communications helps businesses transform digitally and improve connectivity. The company is known for offering excellent career opportunities, professional learning environments, and exposure to modern technologies.
The organization continues to expand its workforce through multiple freshers hiring and experienced recruitment drives across India.
