Amazon, the world’s most customer-centric company, has announced its Off Campus Drive 2025 for the position of Investigation Specialist. This is a seasonal work-from-home role (FTC – Fixed Term Contract) on the payroll of Amazon Development Centre India (ADCI). The opportunity is open to freshers and experienced candidates who are passionate about maintaining trust and safety in e-commerce operations.
Amazon Off Campus Drive 2025
| Company Name | Amazon Development Centre India (ADCI) |
|---|---|
| Job Role | Investigation Specialist (Work from Home) |
| Qualification | Graduate in any discipline |
| Experience | 0 – 5 years (Freshers eligible) |
| Location | Remote (Work from Home) |
| Employment Type | Seasonal / Fixed Term Contract (FTC) |
| Salary (Expected) | ₹3 – ₹5 LPA (Approx.) |
| Shifts | Rotational (24×7 Environment) |
Job Overview
The Investigation Specialist will be part of Amazon’s Shopping Experience Protection Operations team. This role focuses on identifying and eliminating e-commerce risks by investigating suspicious activities involving sellers, vendors, and buyers.
As an investigator, you will use analytical tools and logical reasoning to ensure the integrity of transactions and maintain customer trust. The role is remote, offering flexibility and the opportunity to contribute to one of the most critical business functions at Amazon.
Key Responsibilities
As an Amazon Investigation Specialist, your primary responsibility is to safeguard the online shopping experience by identifying risks and resolving complex fraud-related cases. Below are the major duties associated with this role:
- Research and Evaluate Transactions: Analyze and verify data related to seller and buyer activities to detect potential risks.
- Decision-Making: Take appropriate action on suspicious transactions based on Amazon’s Standard Operating Procedures (SOPs).
- Documentation: Maintain accurate records of investigations with detailed annotations and findings.
- Customer Communication: Communicate with internal teams and customers through email or phone to gather or share information during the investigation process.
- Problem Escalation: Escalate unresolved or complex issues to relevant departments when required.
- Performance Metrics: Meet or exceed productivity and quality standards defined by Amazon.
- Team Collaboration: Coordinate with Risk Analysts, Engineers, and Managers to develop process improvements.
- Data Analysis: Interpret and utilize large datasets to draw meaningful insights and support business decisions.
This role requires attention to detail, logical thinking, and the ability to make independent decisions with minimal supervision.
Skills Required
To succeed as an Investigation Specialist at Amazon, candidates should possess a blend of technical, analytical, and interpersonal skills.
Basic Qualifications:
- Graduate in any discipline from a recognized university.
- 0 to 5 years of relevant work experience (freshers can apply).
- Excellent communication skills in English, both written and spoken.
- Strong analytical and problem-solving abilities.
- Ability to handle and interpret large sets of data.
- Comfortable working in a fast-paced and dynamic environment.
Preferred Qualifications:
- Previous experience in e-commerce, fraud detection, or risk analysis.
- Ability to work independently with high accuracy.
- Global perspective and understanding of online business operations.
- Excellent attention to detail and time management skills.
Candidates with a background in data analysis, risk management, or customer operations will be particularly well-suited for this role.
Why Join Amazon?
Amazon is known for its inclusive work culture, career development programs, and flexible working environment. Here’s why joining Amazon as an Investigation Specialist is a valuable opportunity:
- Work from Home Flexibility: Enjoy the comfort of working remotely while contributing to a global organization.
- Career Growth: Gain exposure to fraud investigation, data analysis, and risk management — essential skills in the digital economy.
- Training & Mentorship: Amazon offers structured onboarding, training modules, and mentorship programs for professional development.
- Diverse Culture: Amazon promotes diversity, equality, and inclusion across all departments.
- Dynamic Work Environment: Experience a fast-paced, result-oriented setting where innovation and initiative are encouraged.
By joining Amazon, you become part of a company that values curiosity, ownership, and integrity — principles that define its long-term success.
Salary Details
The expected salary for the Amazon Investigation Specialist (Work from Home) role ranges from ₹3 to ₹5 LPA, depending on experience and skillset.
Apart from the base salary, employees may also receive additional benefits such as:
- Internet reimbursement (for remote roles)
- Medical insurance coverage
- Learning and development support
- Employee assistance programs
- Rotational work schedules with flexible off days
Hiring Locations
This position is a Work from Home opportunity open to candidates across India. While the role is listed under ADCI – Karnataka, selected applicants can work remotely from their home locations. The work environment operates on a 24×7 rotational shift schedule, with off days changing every few months.
How to Apply
Interested candidates can apply through the official Amazon Careers portal. Follow these steps:
- Visit the official website.
- Search for “Investigation Specialist – Work from Home – Job ID: 3093328”.
- Review the eligibility criteria and job description.
- Click “Apply Now” and log in with your Amazon account or create a new one.
- Fill in your personal and professional details accurately.
- Submit your updated resume and wait for communication regarding assessments or interviews.
Amazon Apply Link : Click here
Instant Job Updates and Alerts :
Telegram Group : Click here
Join our WhatsApp Group: Click here
Applicants should ensure that their resumes highlight analytical abilities, data interpretation skills, and problem-solving mindset, as these are key qualities Amazon looks for during evaluation.
About the Company
Amazon is a global leader in e-commerce and technology, driven by innovation and customer obsession. Founded by Jeff Bezos in 1994, Amazon has grown into a multinational organization offering products and services across retail, cloud computing, digital streaming, and artificial intelligence.
The company’s operations in India are managed through Amazon Development Centre India (ADCI), which supports multiple business lines and customer experience teams. Amazon is renowned for offering a dynamic work culture, inclusive policies, and career development opportunities for both freshers and professionals.
Amazon’s Shopping Experience Protection Operations (SEPO) team plays a vital role in ensuring trust and safety across its platform. The team uses advanced technology, analytics, and data science to identify risks, detect fraud, and maintain customer confidence.
