Deloitte, one of the world’s leading professional services firms, has opened applications for the position of ODC Analyst in Hyderabad. This role offers an excellent opportunity for fresh graduates and early-career professionals who want to begin their journey in IT operations, customer support, and enterprise service management. As part of Deloitte’s Off Campus Drive 2025 and ongoing freshers hiring, this position is perfect for individuals who aspire to grow in a dynamic, high-performance workplace.
Deloitte Off Campus Drive 2025
| Company Name | Deloitte |
|---|---|
| Job Role | ODC Analyst |
| Qualification | B.Tech / BE / Engineering Graduates |
| Experience | Freshers – 2 Years |
| Location | Hyderabad, Telangana, India |
| Category | Deloitte Recruitment 2025 / Off Campus Drive |
| Skills Required | MS Office, SharePoint, Troubleshooting, Networking Basics |
Job Overview
The ODC Analyst – Hyderabad role is designed for individuals who are passionate about customer service, coordination, and maintaining operational efficiency. As an ODC Analyst, you will act as a key touchpoint for IT-related issues, coordinate with internal teams, manage dashboards, maintain critical data, and support process documentation.
This position requires good communication skills, technical awareness, strong coordination abilities, and the willingness to work in a fast-paced environment.
Since Deloitte is actively focusing on freshers hiring for operational and IT support roles, this job provides a great entry point into the organization.
Key Responsibilities
As an ODC Analyst, you will be responsible for supporting daily operations of the Offshore Development Center while ensuring smooth communication between teams. Your key responsibilities will include:
- Delivering world-class customer service to internal clients.
- Interacting with customers and vendors through email, phone, and walk-ins.
- Updating and maintaining ODC dashboards based on daily requirements.
- Collaborating with CXO ODC stakeholders and ensuring accurate data is updated on SharePoint.
- Identifying process gaps and helping implement improvements.
- Assisting with documentation of ODC-specific processes and workflows.
- Preparing fortnightly reports, presentations, and operational updates.
- Maintaining audit-readiness checklists and supporting compliance efforts.
- Managing the ODC shared mailbox and coordinating with multiple teams for follow-ups.
- Processing ODC-related invoices and supporting transactional activities.
- Coordinating meetings, sending minutes of meetings (MoM), and maintaining communication logs.
- Assisting infrastructure teams (LAN, WAN, Telephony) with local on-site tasks.
- Handling password resets, workstation management, and service desk updates in alignment with SLTs.
This role demands accuracy, coordination, and the ability to work efficiently under minimal supervision.
Skills Required
Deloitte is looking for candidates who demonstrate both technical familiarity and strong interpersonal skills. Essential skills include:
Technical Skills
- Basic troubleshooting and IT support knowledge.
- Strong proficiency in Microsoft Office tools (Outlook, Excel, Word, PowerPoint).
- Experience or familiarity with SharePoint design and management.
- Basic knowledge of networking and system security.
- Understanding of Active Directory operations is a plus.
Soft Skills
- Excellent communication and customer service abilities.
- Ability to manage ambiguity and multitask efficiently.
- Strong organizational and coordination skills.
- Team player mentality with a proactive approach.
Preferred Certifications
Although not mandatory, these certifications give candidates an added advantage:
- ITIL Certification
- Microsoft MCITP Certification
Why Join Deloitte?
Deloitte is widely known for its people-centric culture, strong learning ecosystem, and commitment to professional growth. Some reasons to consider joining Deloitte include:
- Access to Deloitte University – The Leadership Center in India, offering high-quality learning and leadership training.
- A diverse, inclusive, and collaborative work environment.
- Opportunities to work with global teams and contribute to high-impact projects.
- Strong focus on employee well-being, benefits, and long-term career development.
- A culture that encourages innovation, creativity, and continuous improvement.
For freshers, Deloitte offers a structured career path and consistent opportunities for upskilling.
Salary Details
While Deloitte does not publicly disclose the exact salary for the ODC Analyst role, typical compensation for similar positions ranges between:
₹4.0 LPA to ₹6.5 LPA (Estimated)
This varies depending on skills, certifications, and performance during assessments. Deloitte’s benefits package includes medical coverage, wellness programs, financial assistance options, and professional development support.
Hiring Locations
The position is based in Hyderabad, Telangana, one of Deloitte’s largest technology and operations hubs in India. The work model may include in-office or hybrid arrangements based on project needs.
How to Apply
Candidates interested in the Deloitte ODC Analyst Recruitment 2025 can apply directly through the Deloitte Careers page. The steps are:
- Visit the Deloitte Careers website.
- Search for “ODC Analyst – Hyderabad”.
- Review the complete job description.
- Click on Apply Now and fill in your details.
- Upload your resume and required documents.
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Ensure your resume highlights coordination skills, MS Office expertise, and any technical support experience or academic projects.
About the Company
Deloitte is one of the “Big Four” firms, recognized worldwide for audit, consulting, tax, and advisory services. With a strong reputation for innovation, digital transformation, and people-centric culture, Deloitte continues to be one of the most preferred employers for engineering graduates.
In India, Deloitte operates large-scale technology hubs in Hyderabad, Bengaluru, Mumbai, and Delhi, providing world-class IT support, infrastructure services, and enterprise solutions. The firm is known for its inclusive culture, continuous learning opportunities, and commitment to creating meaningful impact for clients and communities.
The CXO ODC team within Deloitte plays a crucial role in ensuring operational excellence across Offshore Development Centers by offering technical support, process documentation, reporting, and customer service management.
