SBI Card is hiring candidates for the Associate – VKYC Support role in Chennai. Candidates who have completed a Bachelor’s degree in any discipline and have 0–1 year of work experience can apply for this opportunity. Freshers with relevant skills and an interest in the financial services industry may also be suitable for this position.
The role involves conducting Video KYC verification calls, reviewing customer documents, following regulatory guidelines, and ensuring accurate processing of KYC cases. Candidates with knowledge of Excel, customer communication, data management, and compliance procedures can consider applying for this opportunity.
SBI Card Hiring 2026
| DetailsInformation | Information |
|---|---|
| Company | SBI Card |
| Job Role | Associate – VKYC Support |
| Qualification | Bachelor’s Degree in Any Discipline |
| Experience | 0–1 Year |
| Freshers Eligible | Yes, subject to role requirements |
| Salary | ₹2.5–₹4.5 LPA (Expected) |
| Job Type | Full-Time |
| Location | Chennai, Tamil Nadu |
| Published Date | 27 October 2026 |
| Ref ID | 21854 |
| Required Skills | Excel, Video KYC, KYC Compliance, Customer Communication |
SBI Card Associate – VKYC Support Job Description
SBI Card is looking for candidates to join its VKYC Support team in Chennai. The position focuses on processing Video KYC cases allocated by the production delivery team while maintaining accuracy, timeliness, and compliance with established procedures.
Selected candidates will conduct video verification calls with new and existing customers, evaluate allocated cases, coordinate with customers and sales teams, and ensure adherence to KYC documentation standards. The role also involves maintaining accurate records, managing pending cases, and identifying opportunities to improve operational processes.
Candidates should have strong attention to detail, good communication skills, and an understanding of basic KYC regulatory requirements.
Roles and Responsibilities
- Conduct Video KYC verification calls with customers.
- Process allocated VKYC cases according to established standard operating procedures.
- Review customer information and verify KYC documentation.
- Make decisions on allocated cases in accordance with company policies and applicable guidelines.
- Coordinate with sales teams and customers to resolve verification-related issues.
- Ensure compliance with regulatory requirements and KYC documentation standards.
- Maintain accurate records in decisioning files and internal systems.
- Monitor pending cases and manage aging inventory.
- Prioritize urgent customer emails and referrals.
- Identify process gaps and suggest improvements.
- Maintain accuracy, productivity, and turnaround time while processing cases.
- Follow company policies, quality standards, and confidentiality requirements.
Qualifications & Skills
- Bachelor’s degree in any discipline.
- 0–1 year of overall work experience.
- 0–1 year of relevant team-handling or domain experience, as specified in the job posting.
- Working knowledge of Microsoft Excel.
- Basic understanding of KYC regulatory compliance frameworks.
- Knowledge of Video KYC processes and documentation requirements.
- Strong verbal and written communication skills.
- Good analytical and problem-solving abilities.
- Strong attention to detail and process orientation.
- Ability to manage customer information accurately.
- Good customer-handling and coordination skills.
- Interest or background in the financial services industry is preferred.
Work Environment
This is a full-time opportunity based in Chennai, Tamil Nadu. The role involves handling customer verification processes, maintaining documentation, coordinating with internal teams, and following established compliance procedures.
Candidates should be comfortable working with digital verification systems, customer records, and time-sensitive case-processing activities.
Salary Details
The expected salary for the SBI Card Associate – VKYC Support role is approximately ₹2.5 LPA to ₹4.5 LPA.
This is an estimated salary range for a similar entry-level financial services support position, not an officially disclosed SBI Card salary. The actual compensation may vary depending on the candidate’s qualifications, experience, and company policies.
How To Apply For SBI Card Associate – VKYC Support
- Visit the official SBI Card website or careers portal.
- Search for the Associate – VKYC Support position in Chennai.
- Review the eligibility criteria and job responsibilities.
- Register or log in to the recruitment portal, if required.
- Complete the application form with accurate information.
- Upload your updated resume and any requested documents.
- Review your application before submitting it.
- Submit the application and monitor your registered email for recruitment updates.
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Selection and Interview Process at SBI Card
The recruitment process may vary depending on the hiring requirements. Candidates may be required to complete the following stages:
1. Application Screening: The recruitment team reviews educational qualifications, experience, communication skills, and suitability for the VKYC Support role.
2. Initial Screening: Shortlisted candidates may be contacted for an initial discussion regarding their background, availability, and understanding of the position.
3. Interview Round: Candidates may be assessed on communication, customer handling, Excel knowledge, KYC compliance, documentation accuracy, and problem-solving abilities.
4. Document Verification and Offer: Selected candidates may need to complete document verification and other applicable pre-employment formalities before receiving an offer.
About SBI Card
SBI Card is one of India’s major credit card issuers, providing credit card products and related financial services to customers across the country. The company offers a range of payment solutions and customer support services.
Its operations involve customer onboarding, verification, account servicing, and compliance with applicable financial regulations. VKYC Support plays an important role in verifying customer identities and maintaining accurate documentation during the customer onboarding process.
Final Summary
SBI Card is hiring for the Associate – VKYC Support position in Chennai, Tamil Nadu. Candidates with a bachelor’s degree in any discipline and 0–1 year of experience can consider this opportunity.
The role focuses on Video KYC verification, customer communication, documentation, Excel, and regulatory compliance. The expected salary is approximately ₹2.5–₹4.5 LPA, although the official compensation has not been provided in the supplied job details.
The position was published on 27 October 2026 under reference ID 21854. Interested candidates should check the official SBI Card careers portal for the current vacancy and application instructions before applying.
