SBI Card Recruitment 2025 has opened a promising opportunity for graduates looking to build a stable and rewarding career in the financial services sector. As part of its latest hiring initiative, SBI Card is inviting applications for the role of Associate – KYC at its Gurugram office. This position is ideal for candidates who wish to grow in the field of regulatory compliance, documentation review, and customer operations while being part of one of India’s most trusted credit card issuers. With increasing demand for digital payments and secure customer onboarding processes, this role offers strong career potential for both freshers and experienced candidates.
SBI Card Recruitment 2025
| Category | Details |
|---|---|
| Company Name | SBI Card |
| Job Role | Associate – KYC |
| Qualification | Any Graduate |
| Experience | Freshers and Experienced Eligible |
| Location | Gurugram, Haryana |
| Salary | Expected ₹3,00,000 – ₹4,20,000 per annum |
Job Overview: Associate – KYC
The role of Associate – KYC is central to SBI Card’s operational and compliance framework. KYC (Know Your Customer) plays a critical part in ensuring regulatory adherence and safe onboarding of customers. In this position, the selected candidate will handle KYC case reviews, documentation validation, customer query resolution, and process improvement initiatives.
This role is best suited for individuals who are detail-oriented, process-driven, and comfortable working in a fast-paced environment. Since KYC forms the backbone of customer authentication and risk assessment, accuracy and compliance are key expectations in this position.
Key Responsibilities
The Associate – KYC will be responsible for a broad range of activities related to customer verification, documentation accuracy, and compliance adherence. The core responsibilities include:
- Reviewing and decisioning KYC cases allocated by the Production Delivery team with accuracy.
- Managing KYC renewals, address changes, and ageing inventory within the defined timelines.
- Ensuring compliance with regulatory guidelines and policies governing KYC documents, especially Officially Valid Documents (OVDs).
- Resolving customer queries received through emails, particularly those related to invalid or negative document submissions.
- Classifying address changes as major or minor, following the internal policy framework.
- Updating decisioning files and systems accurately to maintain proper documentation.
- Meeting productivity benchmarks, accuracy levels, and turnaround time (TAT) requirements.
- Prioritizing urgent cases and ensuring timely closure of internal and external stakeholder emails.
- Identifying process gaps and proposing improvement opportunities, including template enhancements and root cause analyses.
- Handling exceptional requests, escalations, and special customer cases as required.
- Ensuring zero customer complaints by making precise and diligent decisions.
- Supporting regular COE audits and implementing corrective measures.
- Preparing and updating process documentation to ensure continual compliance and operational efficiency.
Skills Required
To succeed in this role, candidates must possess a blend of technical and behavioral skills. SBI Card values individuals who exhibit strong attention to detail, analytical ability, and communication skills. The key requirements include:
- Knowledge of KYC regulatory frameworks and compliance guidelines.
- Proficiency in Microsoft Excel and PowerPoint for documentation and reporting.
- Strong verbal and written communication skills.
- Process orientation and the ability to follow structured workflows.
- Analytical thinking for identifying gaps and areas of improvement.
- Ability to work accurately under timelines and manage multiple cases simultaneously.
These skills not only support day-to-day responsibilities but also help candidates grow within the organization’s compliance and operational departments.
Why Join SBI Card
SBI Card offers one of the most employee-friendly work cultures in the Indian financial services industry. The company emphasizes work-life balance, professional development, and holistic well-being. Candidates can expect:
- A wellness program focused on physical and mental health.
- Comprehensive recognition and rewards for exceptional performance.
- Inclusive health benefits covering medical insurance, life insurance, accidental coverage, and annual health check-ups.
- A gender-neutral policy supporting equality in the workplace.
- A learning and development framework aimed at sustained career growth.
- A dynamic, inclusive, and diverse team environment.
For candidates seeking a long-term career in compliance, operations, or financial services, SBI Card provides a supportive and structured growth path.
Salary Details
The employer has not disclosed the exact salary range for the Associate – KYC position. However, similar roles in leading financial institutions typically offer competitive compensation based on qualifications, experience, and industry standards.
Hiring Location
The role is based at:
DLF Cyber City, Tower C, Block 2, Building 3,
Gurugram, Haryana – 122002
This prime corporate location offers excellent connectivity and a professional work environment with modern infrastructure.
How to Apply
Candidates interested in SBI Card Recruitment 2025 can apply through the official SBI Card careers portal. Applicants are advised to review the eligibility criteria carefully and ensure that all documents are accurate before submission. Early application is recommended as the hiring window is open until 30 January 2026.
SBI Apply Link : Click here
Resume Help (Optional):
👉 Top 7 Perfect One-Page Resume for Any Job for Freshers – Click Here
Instant Job Updates and Alerts :
Telegram Group : Click here
Join our WhatsApp Group: Click here
About the Company
SBI Card is one of India’s leading pure-play credit card companies, known for its extensive range of consumer and corporate credit card products. Over the years, the company has built a strong reputation for innovation, customer-centric initiatives, and seamless digital payment solutions. Guided by the motto “Make Life Simple,” SBI Card continues to introduce products and services that enhance customer convenience and financial empowerment.
The company’s commitment to a diverse and inclusive workplace is a defining aspect of its culture. SBI Card welcomes employees without discrimination based on race, gender, religion, caste, disability, marital status, or sexual orientation. This inclusive work environment has made it a preferred employer for professionals seeking a supportive and growth-driven atmosphere.
