Springworks has opened applications for its Support Intern position as part of its off campus drive 2025, giving freshers an excellent chance to begin their career in a fast-growing, fully remote global organization. Known for its innovative HR technology products and strong remote-work culture, Springworks continues to attract young talent who want to gain hands-on experience in communication, candidate operations, and customer support.
Springworks Recruitment 2025
| Company Name | Springworks |
|---|---|
| Job Role | Support Intern |
| Qualification | Any graduate (strong communication preferred) |
| Experience | Freshers eligible |
| Location | Remote (Work From Anywhere) |
| Salary/Stipend | ₹21,000 per month |
| Duration | 6–9 months (Full-time internship) |
Job Overview
Springworks is hiring a Support Intern who will work closely with candidate success and support teams. The intern will handle communication with candidates and customers, verify various documents, and ensure that interactions remain smooth, professional, and helpful.
This role combines customer support and candidate operations, offering freshers a chance to learn the intricacies of communication management, documentation workflows, and issue resolution. As part of the Springworks recruitment 2025, this internship serves as an entry point into the HR tech and operational support domain.
Key Responsibilities
The Support Intern will act as a communication bridge between candidates/customers and the internal teams. The responsibilities include:
- Addressing candidate and customer queries via email or chat and resolving issues with clarity and empathy.
- Reviewing documents submitted by candidates to ensure they are complete, accurate, and acceptable.
- Guiding candidates and customers through documentation processes and providing clear instructions whenever additional details are needed.
- Recording candidate interactions, noting feedback trends, and contributing improvements to the overall support experience.
- Creating and maintaining documentation that simplifies frequently asked questions or recurring issues.
- Supporting Candidate Success Managers by updating candidate records and escalating important cases to relevant teams.
- Handling Level-1 escalations and managing issues requiring an understanding of documentation procedures.
Springworks expects interns to approach each interaction with patience, professionalism, and a genuine desire to deliver excellent support.
Skills Required
To qualify for this off campus hiring opportunity, candidates should have a strong foundation in communication and problem-solving.
Key skills include:
- Strong written and verbal communication skills.
- Basic understanding of customer support processes.
- Attention to detail, especially while reviewing documents.
- Ability to manage multiple tasks in a fast-paced environment.
- Comfort with tools like Google Sheets and willingness to learn new software.
- Ability to collaborate within a distributed team.
Candidates with high ownership, strong organization, and proactive ability to take initiative will stand out during the selection process.
What Your First Month Will Look Like
Springworks has a structured approach to onboarding interns. The first month will help you build confidence and understand the flow of candidate interactions.
Weeks 1 & 2:
You will learn the communication style, understand tools, and respond to around ten candidate inquiries per day.
Weeks 3 & 4:
You will work extensively on document verification and gradually increase capacity to manage 30–50 documents per day.
Week 5:
Interns begin to independently manage emails and contribute actively to clearing pending support tasks.
This gradual progression ensures that interns are well-trained and confident in all support-related activities.
Why Join Springworks?
There are several reasons why Springworks is a preferred choice for freshers seeking remote internship opportunities:
- 100% Remote Work: Team members are spread across 85 cities, allowing you to work from anywhere.
- Career Growth: Interns gain exposure to real-time support operations, communication workflows, and documentation processes.
- Structured Learning: The company emphasizes training in the first month, ensuring a smooth transition into the role.
- Supportive Culture: Springworks is known for its asynchronous communication and employee-first policies.
- Health Benefits: Interns receive health insurance coverage worth ₹4,00,000, including tele-doctor consultations.
This makes Springworks a strong fit for individuals who want both flexibility and professional development.
Salary/Stipend Details
Springworks offers a monthly stipend of ₹21,000 for the Support Intern role. This is a full-time internship requiring nine hours of work per day, including a one-hour break.
In addition to the stipend, interns receive valuable benefits such as:
- Health insurance coverage
- Tele-doctor consultations
- A professional remote work environment
Hiring Locations
This internship is fully remote. Candidates from any city or state can apply, making it a great opportunity for freshers seeking work-from-anywhere internships.
Shifts are rotational, with two primary time slots:
- Shift 1: 9:30 AM – 6:30 PM
- Shift 2: 12:30 PM – 9:30 PM
Interns may be assigned to either shift depending on business needs.
How to Apply
Candidates can apply through the official Springworks career page. The process includes:
- Submitting your updated resume.
- Completing assessments or tasks provided by the hiring team.
- Attending interviews and communication evaluations.
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Make sure your resume highlights communication skills, attention to detail, and any prior experience in customer support or operations.
About the Company
Springworks is a globally distributed HR technology company building tools that foster smoother hiring, better employee engagement, and strong organizational cultures. With products used by thousands of teams worldwide, Springworks emphasizes efficiency, clarity, and innovation.
Their work culture is predominantly remote, allowing employees to collaborate from anywhere while maintaining high professional standards. The company is known for its transparency, asynchronous workflows, and strong emphasis on empowering employees.
