Sutherland is conducting a mega online interview drive for Associate and Senior Associate positions. Candidates who have completed their 12th standard can explore this opportunity. Freshers looking to start their careers in customer service, voice process, and non-voice BPO roles can also consider applying.

According to the recruitment notification, the online interview drive is scheduled from October 27 to November 1, 2026. Since October 27 has already passed, November 1, 2026, is the final scheduled interview date. The listed interview timings are 11:30 AM to 3:30 PM.
Candidates should verify the availability of today’s interview and the meeting details before joining.
Sutherland Recruitment 2026: Overview
| Particulars | Details |
|---|---|
| Company | Sutherland |
| Recruitment | Mega Online Interview Drive |
| Job Roles | Associate / Senior Associate |
| Qualification | 12th Pass |
| Experience | Freshers |
| Freshers Eligible | Yes |
| Job Function | Customer Support / BPO |
| Work Channels | Voice, Chat and Email |
| Location Mentioned | Kochi |
| Interview Mode | Online |
| Interview Date | 1 November 2026 |
| Interview Time | 11:30 AM – 3:30 PM |
| Salary | ₹2.00 – ₹4.00 LPA (Expected) |
Important: The notification mentions an online interview but lists Kochi as the job location. Candidates should confirm the actual work location and whether the position is office-based or remote.
Sutherland Associate Job Description
Sutherland is looking for candidates for Associate and Senior Associate positions in its customer support operations. The role involves assisting customers, responding to their queries, and providing appropriate solutions through different communication channels.
Selected candidates may work in voice, chat, or email support processes. The position is suitable for candidates interested in customer service and BPO operations.
Freshers with good communication skills and basic computer knowledge can explore this opportunity.
Roles and Responsibilities
- Handle customer queries through phone calls, chat, and email.
- Provide accurate information and assistance to customers.
- Resolve customer complaints and service-related issues.
- Maintain proper records of customer interactions.
- Follow company guidelines and customer service procedures.
- Communicate professionally with customers.
- Coordinate with internal teams whenever required.
- Maintain customer satisfaction and service quality.
- Handle voice and non-voice support activities.
Qualifications & Skills
- Candidates who have completed 12th standard can apply.
- Freshers are eligible according to the notification.
- Good verbal and written communication skills.
- Comfortable communicating with customers in English.
- Basic computer knowledge.
- Good listening and problem-solving abilities.
- Ability to handle customer queries professionally.
- Willingness to work in customer support or BPO processes.
Work Environment
The opportunity involves customer support operations through voice and non-voice channels, including calls, chat, and email.
Candidates should be comfortable communicating with customers and working according to business requirements. The notification mentions Kochi as the location, but candidates should confirm the actual work arrangement before proceeding.
Salary Details
The expected salary for Sutherland Associate and Senior Associate positions is approximately ₹2.00 LPA to ₹4.00 LPA.
This is an estimated salary range for entry-level customer support and BPO positions, not an officially confirmed Sutherland salary. Actual compensation may vary depending on the role, location, experience, and company policies.
Sutherland Mega Online Interview Details
- Company: Sutherland
- Job Roles: Associate / Senior Associate
- Interview Mode: Online
- Interview Date: Sunday, 1 November 2026
- Interview Time: 11:30 AM – 3:30 PM
- Location Mentioned: Kochi
- Work Channels: Voice and Non-Voice
Final Scheduled Day
Note: October 27 to October 31 have already passed. November 1 is the final date mentioned in the notification. Confirm that the virtual interview is still active before joining.
How To Apply For Sutherland Associate Jobs 2026
- Visit the official Sutherland careers website.
- Search for Associate, Senior Associate, or Customer Support vacancies.
- Check the eligibility criteria and job requirements.
- Verify the interview schedule and work location.
- Review the online interview instructions.
- Keep your updated resume and educational documents ready.
- Join the interview using the meeting details provided below, if the drive is still active.
Join Sutherland Online Interview
Interview Date: 1 November 2026
Interview Time: 11:30 AM – 3:30 PM
Interview Mode: Virtual
Webex Meeting Link: Click Here to Join the Sutherland Virtual Interview
Official Careers Website: Visit the Sutherland careers portal to check available vacancies.
Candidates should verify the meeting link and recruitment details before sharing personal information or joining the interview.
About Sutherland
Sutherland is a global business and technology services company that provides digital transformation, customer experience management, business process services, and technology solutions.
The company works with organizations across different industries to improve customer experiences, streamline business operations, and deliver technology-enabled services.
Sutherland offers opportunities in customer support, technical support, operations, and other business service functions.



