If you are looking for a promising start in the customer support industry, the latest Tech Mahindra Recruitment 2025 drive brings an excellent opportunity for both freshers and experienced candidates. Tech Mahindra is currently hiring Customer Service Representatives for voice and chat processes at its Mumbai location. This off campus drive is ideal for graduates, undergraduates, and young professionals who want to build a career in customer service, international voice support, and client communication. With competitive salaries, rotational work shifts, and strong career growth pathways, this recruitment is among the most sought-after positions in today’s BPO and customer success job market.
Tech Mahindra Recruitment 2025
| Key Point | Details |
|---|---|
| Company Name | Tech Mahindra |
| Job Role | Customer Service Representative (Voice & Chat Process) |
| Qualification | Graduate/Undergraduate |
| Experience Required | 0–12 months (Freshers eligible) |
| Location | Mumbai |
| Salary Range | 3.35 LPA for freshers; up to 5.3 LPA for experienced |
| Openings | 10 |
| Recruitment Year | Tech Mahindra Recruitment 2025 |
Job Overview
The current Tech Mahindra off campus hiring is for the position of Customer Service Representative. Candidates will be working in voice and chat support roles, assisting international customers and ensuring timely response to their queries. This role requires strong spoken English, good interpersonal skills, and the ability to handle customer interactions professionally.
The position is available only for Mumbai-based candidates, and applicants must be comfortable with 24×7 rotational shifts. Freshers with excellent communication skills are encouraged to apply, making this an excellent entry point into the international BPO sector.
Key Responsibilities
As a Customer Service Representative at Tech Mahindra, candidates will be expected to:
- Manage customer interactions through voice and chat processes
- Provide timely and accurate assistance to clients across multiple time zones
- Address customer concerns with professionalism and efficiency
- Maintain strong communication and customer-handling skills
- Ensure customer satisfaction by resolving queries effectively
- Contribute to process improvement by understanding customer needs
- Demonstrate adaptability while working in rotational shifts
This role plays a significant part in delivering superior customer experience and maintaining smooth service operations within the company.
Skills Required
Candidates applying as part of the Tech Mahindra freshers hiring must possess:
- Excellent spoken English
- Strong communication and interpersonal skills
- Ability to handle international voice processes
- Basic computer literacy and typing skills
- Willingness to work in 24×7 rotational shifts
- Problem-solving mindset and customer-centric approach
Applicants with up to 12 months of experience in international BPO or voice/chat support processes will receive preference, but the company is equally open to fresh graduates eager to start their career in customer service.
Why Join Tech Mahindra?
Tech Mahindra offers a well-structured work environment and multiple benefits for customer support professionals. Some of the key advantages of joining the company include:
- Exposure to International Processes: Work directly with global clients and improve your communication and professional skills.
- Career Growth Opportunities: The company provides training, mentorship, and internal growth programs for long-term career development.
- Attractive Salary Packages: Freshers start with a competitive CTC, while experienced candidates may earn up to 5.3 LPA.
- Employee Benefits: Tech Mahindra provides a one-way cab facility for employees within designated areas and a smooth onboarding process.
- Stable Work Environment: As one of India’s leading BPO and IT service providers, Tech Mahindra ensures job stability and structured growth.
For candidates looking for fresher jobs in Mumbai, this is a valuable opportunity to begin their journey with a reputed global organization.
Salary Details
The compensation for the Tech Mahindra Customer Service Representative position is as follows:
- For Freshers: 3.35 LPA
- For Experienced Candidates: Up to 5.3 LPA (based on previous CTC and interview performance)
Salary increases and performance-based incentives are also offered over time, making this role financially rewarding for dedicated employees.
Hiring Locations
This recruitment drive is strictly for candidates from Mumbai. Applicants must reside in the city or be willing to relocate before starting the job. The work location will be within the Mumbai region, including areas such as Malad.
Selection Process
The Tech Mahindra Recruitment 2025 selection process includes three stages:
- HR Interview
- Voice and Accent (VNA) Assessment
- Operations Interview
Candidates who demonstrate strong communication skills and customer service aptitude have a high chance of being selected.
How to Apply
To apply for this off campus drive, interested candidates can directly contact the HR representative:
Tech Mahindra Apply Link :  Click here
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Contact for Application:
HR: Diya Kaur
Phone: 7738138011
Note: Make sure to keep your updated resume ready and maintain professionalism during all communication.
About the Company
Tech Mahindra is a global technology and business process outsourcing leader, known for providing innovative digital transformation solutions. With operations across multiple countries and a diverse workforce, the company offers service excellence in consulting, customer support, IT services, and business operations. Tech Mahindra is particularly well-regarded for its international voice process teams, making it an ideal workplace for applicants seeking exposure to global customer service environments.
