Zoho Corporation, one of India’s most admired software product companies, has announced its Off Campus Drive 2025 to hire talented professionals for the role of Technical Support Engineer. This position is a great opportunity for individuals who are passionate about technology, customer service, and solving real-world software challenges.
The Zoho Recruitment 2025 drive aims to onboard skilled candidates who can deliver outstanding customer support experiences for global clients. If you have excellent communication skills, enjoy problem-solving, and are flexible to work night shifts, this is your chance to join one of the fastest-growing SaaS companies in the world.
Zoho Off Campus Drive for Technical Support Engineer
| Details | Information |
|---|---|
| Company Name | Zoho Corporation |
| Job Role | Technical Support Engineer |
| Qualification | Any Graduate (2024 or earlier pass-outs) |
| Experience | Minimum 6 months in a client-facing role |
| Location | Multiple Locations, India |
| Salary (CTC) | ₹4 LPA – ₹6 LPA (Expected) |
| Shift | Night Shift (Support for USA/UK Clients) |
Job Overview
The Technical Support Engineer role at Zoho involves assisting customers with technical issues, conducting product demonstrations, and ensuring client satisfaction through effective communication and technical expertise.
This position requires professionals who can handle customer queries efficiently, provide timely resolutions, and deliver excellent post-sales support. As part of Zoho’s Consulting and Customer Success team, you will play a key role in strengthening relationships with international clients, especially from the USA and UK.
Please note: 2026 graduates are not eligible to apply for this role.
Key Responsibilities
As a Technical Support Engineer at Zoho, you will be responsible for multiple tasks that involve technical, analytical, and communication skills. Your day-to-day responsibilities include:
- Delivering high-quality technical support to customers via phone, email, and chat.
- Conducting online product demos and customer training sessions to ensure smooth onboarding.
- Gathering and analyzing customer requirements to recommend suitable product solutions.
- Responding promptly to RFI (Request for Information) queries and following up with potential clients.
- Preparing and presenting Proof of Concept (POC) solutions for prospective leads.
- Providing accurate and timely resolutions to technical issues reported by customers.
- Working collaboratively with internal teams to resolve complex issues and improve customer experience.
This position also requires flexibility to work night shifts as the role supports international clients.
Skills Required
Zoho is seeking individuals who demonstrate a strong combination of technical understanding and customer service excellence. To be eligible for the Zoho Technical Support Engineer Off Campus Drive 2025, candidates should possess:
- Excellent written and verbal English communication skills.
- Minimum 6 months of experience in a client-facing or support role.
- Prior experience in phone-based technical support for US or UK clients is preferred.
- A strong desire to learn new technologies and adapt quickly to product changes.
- Ability to handle multiple tasks and perform under pressure.
- Willingness to relocate and work in rotational or night shifts.
These skills will help you deliver exceptional service and build trust with global customers.
Why Join Zoho
Working at Zoho offers more than just a job—it’s a career filled with innovation, learning, and purpose. Here are a few reasons why professionals choose Zoho:
- Customer-First Culture: At Zoho, customer satisfaction is the top priority, and support engineers play a key role in achieving this.
- Global Exposure: Work with international clients and gain cross-cultural communication experience.
- Skill Development: Zoho provides continuous learning opportunities in software, communication, and leadership.
- Inclusive Work Environment: The company promotes equality, collaboration, and growth for every team member.
- Career Growth: Employees can move into roles like Product Specialist, Technical Consultant, or Customer Success Manager over time.
Joining Zoho gives you the platform to grow both technically and professionally while contributing to one of the most trusted software ecosystems in the world.
Salary Details
The Zoho Technical Support Engineer salary ranges between ₹4 LPA and ₹6 LPA, depending on your experience and skills. Apart from the base salary, Zoho provides performance-based incentives, relocation assistance (if required), and other employee benefits.
The company’s compensation package is designed to reward dedication, customer satisfaction, and consistent technical performance.
Hiring Locations
The Zoho Off Campus Drive 2025 is open for candidates across India, including major locations like Chennai, Coimbatore, Bengaluru, Pune, Delhi, and Hyderabad.
Selected candidates may be required to work from Zoho’s offices or remotely based on project needs. Flexibility in location and timing is an important aspect of this role.
How to Apply
Interested candidates can apply directly through the Zoho Careers Portal. Follow the simple steps below to complete your application:
- Visit the official Zoho Careers Page.
- Search for “Technical Support Engineer – Off Campus Drive 2025.”
- Click on “Apply Now” and fill out the registration form with accurate personal and professional details.
- Upload your updated resume and answer the required questions honestly.
- Submit your application and wait for further communication from the Zoho recruitment team.
Note: Only shortlisted candidates will be contacted for the next stages of the selection process. The hiring process typically includes an aptitude test, communication assessment, and a technical interview.
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About Zoho
Zoho Corporation is a global software company headquartered in Chennai, India, with offices across the USA, Japan, China, Singapore, and Europe. Established in 1996, Zoho has become a leading name in the SaaS (Software as a Service) industry, offering more than 55+ online applications for business operations—ranging from CRM and project management to accounting and HR tools.
With over 100 million users worldwide, Zoho focuses on innovation, privacy, and customer satisfaction. The company is well-known for nurturing talent, encouraging continuous learning, and maintaining a friendly and supportive work environment.
