If you’re searching for an exciting opportunity to begin your career in the IT support and infrastructure domain, the latest Kyndryl Recruitment 2026 offers an excellent chance to join one of the world’s leading technology services companies. Kyndryl is inviting applications for the position of Technical Support at its Gurgaon office. This Off Campus Drive 2026 is ideal for fresh graduates who are passionate about technology, troubleshooting, and customer support.
As a Technical Support professional, you will provide first-level technical assistance to business clients while working with modern enterprise technologies such as Windows, Microsoft 365, VMware, networking, and collaboration tools. This role offers excellent learning opportunities, industry-recognized certifications, and career growth in cloud computing and IT infrastructure.
If you are looking for Freshers Hiring, Latest IT Jobs, or Entry-Level Technical Support Jobs, Kyndryl’s latest recruitment drive is a great opportunity to launch your professional career.
Job Overview
Kyndryl is hiring Technical Support Specialists (Level 1) to provide first-line technical support to business customers. The role involves diagnosing technical issues, resolving common hardware and software problems, managing service requests, and ensuring excellent customer satisfaction while meeting service-level agreements.
Selected candidates will work with enterprise technologies including Windows, macOS, Microsoft Office 365, VMware, networking tools, collaboration platforms, and IT ticketing systems. This position is ideal for candidates who enjoy troubleshooting technical issues and helping users solve technology-related problems.
Fresh graduates with good communication skills and a willingness to learn modern IT technologies are encouraged to apply.
Kyndryl Recruitment 2026
| Particulars | Details |
|---|---|
| Company Name | Kyndryl |
| Job Role | Technical Support |
| Qualification | BCA, B.Sc., B.Com (Computer Science) |
| Experience | Freshers |
| Salary | As Per Company Standards |
Key Responsibilities
As a Technical Support professional at Kyndryl, you will be responsible for delivering high-quality technical assistance to enterprise customers.
Provide Level 1 Technical Support
Offer first-line support for hardware, software, and enterprise services while ensuring timely issue resolution according to contractual service agreements.
Troubleshoot Technical Issues
Diagnose and resolve issues related to Windows, macOS, Microsoft Outlook, Exchange, Lotus Notes, Microsoft 365, VMware, VPN connectivity, networking, and collaboration tools such as Microsoft Teams, Webex, and Slack.
Incident Management
Create, update, and maintain incident records using IT ticketing systems while ensuring complete documentation throughout the support process.
User Account Support
Handle password resets, entitlement verification, and user access requests while maintaining compliance with organizational security policies.
Issue Escalation
Escalate unresolved technical issues to specialized support teams and act as a communication bridge between customers and technical experts.
Service Monitoring
Monitor service outages, communicate status updates to users, and help restore services as quickly as possible.
Inventory Management
Maintain records related to hardware assets, software licenses, and IT resources to ensure accurate inventory tracking.
Service Quality
Achieve defined Service Level Agreements (SLAs), Service Level Objectives (SLOs), and Key Performance Indicators (KPIs) while delivering excellent customer satisfaction.
Skills Required
Kyndryl is looking for candidates who possess a combination of technical knowledge, communication skills, and a customer-focused mindset.
Technical Skills
- Basic knowledge of Windows and macOS
- Understanding of Microsoft Office 365
- Knowledge of VMware
- Networking fundamentals
- VPN and Internet connectivity troubleshooting
- Understanding of email platforms like Outlook and Exchange
- Familiarity with collaboration tools including Microsoft Teams, Slack, and Webex
- Basic knowledge of IT ticketing systems
- Internet Security fundamentals
Professional Skills
- Excellent verbal and written English communication
- Strong customer service orientation
- Analytical thinking
- Problem-solving skills
- Troubleshooting ability
- Team collaboration
- Adaptability
- Time management
Preferred Skills
- Multilingual communication skills
- Knowledge of Cisco Nexus and Cisco IOS technologies
- Experience with F5 ASM and LTM
- Cisco Certification
- Basic scripting or network automation knowledge
Educational Qualification
Candidates applying for the Technical Support role should possess one of the following qualifications from a recognized institution:
- Bachelor of Computer Applications (BCA)
- Bachelor of Science (B.Sc.)
- Bachelor of Commerce (Computer Science)
Candidates with a strong interest in IT infrastructure, networking, cloud technologies, and technical support are encouraged to apply.
Salary Details
Kyndryl has not officially disclosed the salary package for this role.
Salary: As Per Company Standards
Selected candidates will receive a competitive compensation package based on company policies, qualifications, and performance. In addition to salary, employees gain access to professional development programs, technical certifications, cloud training, and long-term career growth opportunities.
Hiring Location
The Technical Support position is available at:
Gurgaon, Haryana, India
Selected candidates will work from the Gurgaon office while supporting enterprise customers and collaborating with global technical teams.
Selection Process
The Kyndryl Recruitment 2026 selection process may include the following stages:
- Application Screening
- Online Assessment
- Technical Interview
- HR Interview
Candidates with strong communication skills, technical knowledge, and troubleshooting abilities are likely to perform well during the recruitment process.
How to Apply
Interested and eligible candidates can apply online through the official Kyndryl Careers portal.
Apply Link: CLICK HERE
Follow these steps to apply:
- Visit the official Kyndryl Careers website.
- Search for the Technical Support position.
- Carefully review the eligibility criteria.
- Click on Apply.
- Complete the online application form.
- Upload your updated resume.
- Verify all the entered details.
- Submit your application and save the confirmation for future reference.
Final Summary
The Kyndryl Recruitment 2026 drive is an excellent opportunity for fresh graduates looking to build a career in IT infrastructure and technical support. As a Technical Support Specialist, you will gain practical experience working with enterprise technologies, cloud platforms, networking solutions, and customer support operations while receiving access to world-class learning resources and professional certifications.
If you are searching for Off Campus Drive 2026, Freshers Hiring, Latest IT Jobs, Graduate Jobs, Entry-Level Jobs, or Apply Online opportunities, this role at Kyndryl is definitely worth considering. Eligible candidates should apply as soon as possible to begin an exciting career with one of the world’s leading technology services companies.
