Looking for an exciting opportunity to work with one of the world’s leading e-commerce companies? The Amazon Recruitment 2026 drive is now open for the position of SPS (Selling Partner Support) Associate. This role is based in Kolkata (Virtual), West Bengal, making it an excellent opportunity for candidates interested in customer support, e-commerce operations, and seller management.
As part of this off campus drive 2026, Amazon is looking for candidates who are passionate about delivering exceptional customer experiences, solving complex business problems, and supporting sellers on the Amazon marketplace. Whether you have prior customer service experience or are looking to grow your career in the e-commerce industry, this position offers excellent learning and career development opportunities.
Job Overview
Amazon is hiring Selling Partner Support (SPS) Associates to provide operational support to merchants selling products on the Amazon platform. The selected candidates will serve as the primary point of contact for Amazon sellers, helping them resolve account issues, process-related concerns, and operational challenges.
The role requires excellent communication skills, analytical thinking, customer-focused problem-solving abilities, and the capability to manage multiple cases while maintaining high-quality service standards. This Amazon Off Campus Drive 2026 is ideal for candidates who enjoy working in a fast-paced and customer-centric environment.
Key Responsibilities
Selected candidates will be responsible for:
- Provide end-to-end support for Amazon sellers and merchants.
- Resolve seller queries through email and phone support.
- Investigate and troubleshoot account, operational, and process-related issues.
- Deliver prompt, accurate, and professional customer service.
- Escalate complex issues to relevant internal teams when required.
- Maintain high standards of customer satisfaction and service quality.
- Follow established policies, procedures, and service-level agreements (SLAs).
- Analyze seller issues using logical reasoning and data interpretation.
- Identify recurring problems and suggest process improvements.
- Collaborate with Customer Service, Payments, Merchant Investigations, and other internal teams.
- Maintain productivity, quality, attendance, and first-contact resolution metrics.
Skills Required
Candidates applying for this role should possess the following qualifications and skills:
- Minimum 1 year of customer service experience.
- Experience in process improvement is preferred.
- Excellent verbal and written communication skills in English.
- Strong customer service and problem-solving abilities.
- Good analytical and logical reasoning skills.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Ability to work independently and manage multiple priorities.
- Strong time management and organizational skills.
- Willingness to work flexible shifts, including weekends, nights, and holidays.
- Experience in e-commerce or retail is an added advantage.
Salary Details
Amazon offers a competitive salary package that is in line with industry standards. Although the exact salary for this role has not been officially disclosed, selected candidates can expect best-in-industry compensation, along with employee benefits, career development programs, learning opportunities, and performance-based incentives.
Hiring Location
Selected candidates will work from:
- Kolkata (Virtual), West Bengal, India
Work Mode: Virtual
Amazon Recruitment 2026
| Particular | Details |
|---|---|
| Company Name | Amazon |
| Job Role | SPS Associate (Selling Partner Support Associate) |
| Qualification | Graduate in Any Discipline |
| Experience | Minimum 1 Year |
| Job Location | Kolkata (Virtual), West Bengal |
| Salary | Best in Industry |
How to Apply
Interested and eligible candidates can apply for the Amazon SPS Associate Recruitment 2026 through the official Amazon Careers portal. Before applying, ensure your resume is updated with your educational qualifications, customer service experience, communication skills, technical knowledge, and relevant achievements.
Carefully review the eligibility requirements and submit your application before the deadline. Candidates who meet the required qualifications will be shortlisted for the next stages of the recruitment process.
Apply Link: Click Here
Final Summary
The Amazon Recruitment 2026 offers an outstanding opportunity for professionals interested in customer support, e-commerce operations, and seller success. As an SPS Associate, you will play a key role in supporting Amazon sellers, resolving operational challenges, improving customer experiences, and contributing to one of the world’s largest online marketplaces.
This off campus drive 2026 is ideal for candidates with customer service experience, strong communication skills, and a passion for problem-solving. With competitive compensation, continuous learning opportunities, career growth, and the chance to work with a global technology leader, Amazon provides an excellent platform for long-term professional success.
If you are searching for freshers hiring, Amazon Recruitment 2026, SPS Associate Jobs, Customer Support Jobs, E-commerce Jobs, or Off Campus Drive 2026, don’t miss this opportunity. Apply today and take the next step toward a rewarding career with Amazon.
