Accenture has announced a recruitment drive for the position of Custom Software Engineer, based in Bengaluru. This is a great opportunity for candidates with 0-2 years of experience to lead the design, build, and configuration of applications within Cloud Contact Center implementations.
Job Overview
| Particular | Details |
|---|---|
| Company | Accenture |
| Position | Custom Software Engineer |
| Qualification | 15 Years Full-Time Education |
| Experience | 0 – 2 Years |
| Job Type | Full-Time |
| Job Location | Bengaluru, Karnataka, India |
| Must-Have Skill | Cloud Contact Center Implementation |
| Apply Mode | Online |
About the Role
As a Custom Software Engineer, a typical day involves leading efforts to design, build, and configure applications tailored to specific needs, acting as the main liaison for project-related communications. You’ll coordinate with stakeholders to ensure seamless integration and functionality, troubleshoot issues, and continuously refine application performance within Cloud Contact Center environments.
Key Responsibilities
- Build knowledge and support the team on Cloud Contact Center implementation projects.
- Participate in problem-solving discussions.
- Document application configurations and workflows for team understanding and maintenance.
- Collaborate with cross-functional teams to gather requirements and provide technical insights.
- Contribute to continuous improvement initiatives by suggesting process enhancements.
Required Skills
- Proficiency in Cloud Contact Center Implementation.
- Experience with cloud-based platforms and contact center technologies.
- Ability to troubleshoot and resolve configuration issues in cloud contact center environments.
- Familiarity with application design principles and the software development lifecycle.
- Strong communication skills to collaborate with technical and non-technical stakeholders.
What Makes This Role Stand Out
Cloud contact center platforms (like Genesys, Amazon Connect, or NICE CXone) are a fast-growing, high-demand niche within customer experience technology, and hands-on implementation experience here is scarcer than general cloud skills — making early exposure to this domain a strong career differentiator.
Why Join Accenture?
Accenture works with one shared purpose: to deliver on the promise of technology and human ingenuity, with more than 775,000 people helping stakeholders continuously reinvent, backed by continuous certification and learning opportunities.
How to Apply
Interested candidates should apply through the official Accenture Careers portal before the position closes.
👉 Apply for Custom Software Engineer Role at Accenture
About the Company
Accenture is a global professional services company delivering on the promise of technology and human ingenuity, consistently recognized as one of the World’s Best Workplaces.
