eClerx Recruitment 2026 offers an excellent opportunity for graduates looking to build a career in technical support and customer service. eClerx is hiring Analysts for its Outbound Voice Technical Support Team in Chandigarh, India. This role is ideal for candidates with strong communication skills, technical aptitude, and a passion for helping customers resolve technical issues.
The eClerx Off Campus Drive 2026 provides fresh graduates with an opportunity to work in a dynamic customer support environment while gaining hands-on experience in troubleshooting, CRM tools, and technical support processes. If you are searching for eClerx Recruitment 2026, Analyst Jobs for Freshers, or Technical Support Jobs in Chandigarh, this is an opportunity you should not miss.
Job Details
| Job Details | Information |
|---|---|
| Company Name | eClerx |
| Job Role | Analyst – Technical Support (Outbound Voice) |
| Job Type | Full-Time |
| Qualification | Bachelor’s Degree (Preferred) |
| Experience | Freshers & Experienced Candidates |
| Location | Chandigarh, India |
| Department | Outbound Voice Technical Support |
| Application Deadline | 31 August 2026 |
| Salary | Best in Industry |
Job Overview
eClerx is recruiting Analysts for its Outbound Voice Technical Support Team in Chandigarh. Selected candidates will contact customers who have reported technical issues, diagnose problems, guide them through troubleshooting steps, and ensure their concerns are resolved effectively.
This role is suitable for graduates who enjoy customer interaction, technical troubleshooting, and problem-solving in a fast-paced work environment
Key Responsibilities
As an Analyst – Technical Support, your responsibilities will include:
- Making outbound calls to customers who have reported technical issues.
- Understanding customer concerns and identifying the root cause of technical problems.
- Providing step-by-step troubleshooting guidance.
- Helping customers resolve software or service-related technical issues.
- Using internal tools and resources to diagnose and solve problems efficiently.
- Maintaining accurate records of customer interactions in the CRM system.
- Escalating unresolved issues to the appropriate technical teams.
- Following up with customers to ensure complete issue resolution.
- Delivering excellent customer service while adhering to company policies and quality standards.
Skills Required
Candidates applying for the eClerx Recruitment 2026 should possess the following skills:
Educational Qualification
- Bachelor’s Degree in any discipline (Preferred).
- High School Diploma or equivalent (minimum requirement).
Required Skills
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving abilities.
- Good listening skills and attention to detail.
- Ability to remain calm and professional while assisting customers.
- Basic technical knowledge and willingness to learn new technologies.
- Good interpersonal and teamwork skills.
- Ability to work in a customer-focused environment.
Preferred Skills
Candidates with the following will have an added advantage:
- Previous experience in customer support or technical support.
- Knowledge of CRM software.
- Familiarity with call center tools and technologies.
- Technical certifications.
Why Join eClerx?
Working at eClerx offers fresh graduates an opportunity to develop strong technical support and customer service skills while working with a global organization.
Key benefits include:
- Exposure to international business processes.
- Professional training and continuous learning opportunities.
- Experience with technical troubleshooting and customer relationship management.
- Collaborative and supportive work culture.
- Career growth opportunities within a global organization.
- Hands-on experience with CRM systems and customer support technologies.
eClerx values innovation, employee development, and operational excellence, making it an excellent place to begin a professional career.
Salary Details
The official salary for the Analyst – Technical Support role has not been disclosed.
Selected candidates can expect:
- Competitive industry-standard salary.
- Performance-based career growth.
- Learning and development opportunities.
- Employee benefits as per company policies.
Hiring Location
The current hiring location is:
Chandigarh, India
Office Address:
Agilyst Consulting Pvt. Ltd.
2nd Floor, Towers A & B, DLF Technology Park, Chandigarh – 160101
How to Apply for eClerx Recruitment 2026?
Interested and eligible candidates can apply through the official eClerx Careers portal.
Apply Link: Click Here
Before applying, candidates should:
- Update their resume with educational qualifications, internships, and relevant skills.
- Highlight communication abilities, technical knowledge, and customer service experience.
- Review the eligibility criteria carefully.
- Submit the online application before the 31 August 2026 application deadline.
Final Summary
eClerx Recruitment 2026 is a great opportunity for graduates looking to start their careers in Technical Support and Customer Service. The Analyst – Outbound Voice Technical Support role in Chandigarh provides valuable exposure to customer interaction, troubleshooting, CRM tools, and technical problem-solving.
If you are looking for eClerx Off Campus Drive 2026, Analyst Jobs for Freshers, Technical Support Jobs, or Customer Service Careers in Chandigarh, this position offers an excellent platform to build your professional career in a globally recognized organization.
